SLS Solicitors Ltd Reviews 101

TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

From the very beginning we was listened to and understood. A very professional lady named Rebecca Barnes dealt with everything professionally and with our best interests throughout. We would definitel... Toon meer

Beoordeeld met 5 van de 5 sterren

All the staff are friendly and knowledgeable. I received regular phone calls and emails for updates from the first date to the last date. They were all helpful and supportive. I am very happy with the... Toon meer

Beoordeeld met 5 van de 5 sterren

I had sls represent me in my housing disrepair case. Rebecca Barnes was always proffessional, knowledgeable and a great help throughout this whole process. I would highly reccommend sls solicitors... Toon meer

Beoordeeld met 1 van de 5 sterren

INCOMPETENT SOLICITORS!! SLS majorly undervalue cases, fail to take and retain adequate instruction about my case/losses 6 months in they switch file handler and ask me to resend all lost information... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat

Geschreven door het bedrijf

SLS Solicitors is a modern law firm providing expert legal advice and guidance to individuals in England and Wales. SLS Solicitors has straightforward pricing and uncomplicated processes, providing you certainty about the legal services you pay for and confidence in their team of experts.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Highly recommend

I highly recommend them. After years of being ignored by house agency and not getting my house fixed, I decided to seek help from SLS Solicitors Limited. Thanks to them, and specifically Emily Jordan, who completed the case on excellent terms that I would never have been able to achieve on my own. Thank you so much.

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sls solicitors kept me informed every…

Sls solicitors kept me informed every step of the way through my housing disrepair claim. Am very happy with the outcome. Rebecca Barnes worked her magic and got me a good result. Highly recommend this company

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

“Emily was such a great help throughout…

“Emily was such a great help throughout the entire process. She made everything easy to understand and always looked after my mum’s best interests. Her communication was excellent, and she kept us informed every step of the way. I’m very grateful for her support and would highly recommend her to anyone in need of a caring and professional lawyer.”

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just used SLS via online referral site

Just used SLS via online referral site, they were brilliant Mr Ali Shah was fantastic, in my case it was S21 notice prep to a tenant.
Needless to say, it got the job done. Well done SLS team

23 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and polite and…

Very helpful and polite and knowledgeable.
Got an eviction sorted for me.
It's a long drawn out process no fault of the solicitors , waiting for the courts and baliffs.
Many thanks to SLS

16 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

That it went very smoothly 👌

From the start of my claim everything went very smoothly there were a few ups and downs but I expected this but everyone at the solicitors were friendly and polite and helpful and would recommend them to my friends

19 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would recommend REBECCA BARNES SLSSOLICITORS to…

I would recommend SLSSOLICITORS to anyone and everybody who need any legal help with FORHOUSING or any other housing associations.
Rebecca Barnes is the person of contact .She has helped me step by step throughout my case , she is the Hero everybody needs in dealing with any housing disrepair cases .she took soooo much stress away from me aswell and for that reason alone she deserves a badge .THANKYOU TO REBECCA BARNES for helping me through this .xxx

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor communication and disappointing…


Poor communication and disappointing service

I contacted SLS Solicitors to help with a serious issue involving mice infestation, damp, and mould in my housing association property. Unfortunately, my experience has been very disappointing.

Customer service throughout was poor. I’m not sure if this is because I was a no-win, no-fee client, but I would have expected that to be even more of a reason to act quickly and efficiently. Communication was especially bad. Over the course of the case, I had to deal with three different people, none of whom seemed to be available or responsive. Emails would go unanswered for over a week sometimes with no acknowledgment at all which is completely unprofessional.

After more than a year, the minimal repairs my landlord finally carried out were mainly due to my persistence not the efforts of the solicitors. When it came to compensation, they made little effort to secure anything satisfactory.

If you value proper communication, decent compensation, and basic customer service, I would strongly recommend shopping around. One person from the enforcement team Dylon was particularly rude and dismissive, which only added to the frustration.

Avoid if you can.

21 juli 2025
Review zonder uitnodiging
Logo SLS Solicitors Ltd

Antwoord van SLS Solicitors Ltd

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you were not satisfied with your experience and that you felt communication did not meet your expectations.

At SLS Solicitors, we take all concerns seriously and are committed to providing a high standard of service to all our clients, regardless of how a case is funded. We're particularly concerned to hear about the issues you mentioned, including delays in communication and your experience with our team.

While we are unable to identify your file based on the name used in your review, the details you’ve provided suggest you were indeed a client. We’d very much like to look into this further. If you're open to it, please contact us at info@slssolicitors.co.uk or call our office, so we can investigate the matter properly and understand what went wrong.

We also appreciate your comments regarding Dylon. All feedback is taken seriously, and this will be passed to the relevant manager to review and, where necessary, address with the team.

Thank you again for bringing this to our attention. Your comments help us improve the service we provide to all our clients.

Warm regards,
SLS Solicitors

Beoordeeld met 5 van de 5 sterren

A job well done & a problem solved

I am a landlord and had a very difficult situation with one of my tenants who just stopped paying their rent. SLS were both professional and very supportive. They took the weight of this situation off my shoulders. I've just got back from the local County Court and can report that the hearing went smoothly and really well. The Judge granted the Section 8, costs and rent arrears. I will definitely be using the services of SLS in the future.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with the service I recieved…

Very happy with the service I recieved from this company. They were open, honest and very efficient. My case Solicitor, Emily Jordan worked miracles for me. She kept me informed of all progress and was in general superb. Thanks Emily. I would recommend this firm to anyone.

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good, got me the help I needed

I had a problem with my landlord in making major repairs to my property which I had been chasing them for some time. I got in contact with SLS Solicitors as referred by a friend and they helped me with the case and got the works done.

There is different departments your case is sent to which can be a little frustrating but from each person to the nect they were very helpful, explained very clearly the next stages helped me with any questions I had and were polite and well mannered. Would recommend SLS Solicitors for your future housing issues they also do many other case also.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional

Fizah from SlS Solicitors has dealt with my housing case very well and professionally Thankyou so much for making my life easier.

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All housing disrepair claims


F.A.O The managing director.

Good morning I am just writing to let you know what an absolute amazing paralegal you have in kaitlin.

She has been absolutely brilliant at every step of getting the payout sorted for my claim.

Her level of customer service is unparalleled and she truly is an asset to your company.

I can be a bit of a pit bull particularly regarding money but she's kept me level headed by managing my expectations and offering first class advice when needed.

I hope this email finds it to yourself.
And please pass on my sincere gratitude for all she's done.

Just based on my experience with this amazing young lady I would and have no issues recommending SLS to anyone.

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, very efficient :)
Special shoutout to Fizah! She is amazing, such a lovely lady and will work so hard to get the best possible outcome for your case. Thank you Fizah :)

19 mei 2025
Review zonder uitnodiging

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