SmartSave Reviews 

1.534
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bank

Geschreven door het bedrijf

Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(1.534)

107 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Used SmartSave for 2 years

Used SmartSave for 2 years - Straightforward savings at very competitive rate. Good comms at maturity.

15 september 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Amazing to have you with us, David.

Beoordeeld met 1 van de 5 sterren

Smartsave has not returned my cash after maturity

The instructions given for the transfer of my money when the term deposit came to an end were not carried out. I received a message from Smartsave to say how wonderful they were and invited a comment but when I replied I received a message to say my questions cannot be received. It is now 4 days since my money should have been received in my linked bank account but it is still with Smartsave earring no interest.

Another day goes by and still my cash has not been received! Is this institution in financial trouble?

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to open and manage account

Easy to open and manage account, great rates and clear communications. Have only switched away as Chetwood Finance needs to improve its efforts and transparency on sustainability / green credentials.

1 september 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you for the feedback regarding sustainability.

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Helpful and polite
I would use them again .

31 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you found our service helpful and polite. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Great company

Great company, Easy set-up, good return. Would recommend

31 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that the setup was easy and you had a good return. We appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Easy to set up and log into…clear…

Easy to set up and log into…clear instructions ..everything went smoothly throughout the year.. and closing down after maturity was a breeze… I highly rate this company.. and would invest with them again.

31 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We appreciate your rating and are glad you had a smooth experience. Thank you for your feedback, Martin.

Beoordeeld met 4 van de 5 sterren

Efficient and good rates

Smartsave has all the systems in place to support your investment. As with a number of companies they are efficient but you need to read their emails and act to ensure your funds are not reinvested.
There are no issues with the company, good rates and good communication just act on it.

31 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Thank you Andy

Great company. Easy process. Staff more helpful than bank staff normally are.
Particularly a guy called Andy who looked after my query. Thank you Andy!

12 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you found our process easy and our staff helpful. We appreciate your kind words and are glad we could assist with your query.

Beoordeeld met 5 van de 5 sterren

Prompt & polite

Prompt, comprehensive response to query via chat - polite and factual = perfect

29 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Great to hear, Kevin. Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to set up an account. Contact from SmartSave was excellent. They told me the options I had and implemented them exactly as they said! Have invested with this company a few times now, and would definitely recommend.

27 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you for recommending us, Helen.

Beoordeeld met 5 van de 5 sterren

Account management

I have had an account for three years. The process of managing the account is simple and clear. Information provided is simple to understand .

26 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you find managing your account simple and clear. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Very easy to open account

Very easy to open account, check it, and close it at the end of the term, online. Excellent experience.

21 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that opening, checking and closing your account online was easy. We appreciate you sharing your excellent experience with us!

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Easy to open an account, great rates, no pressure. Good communication.

17 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that opening an account was easy, with great rates and good communication.

Beoordeeld met 5 van de 5 sterren

They do what they say on the tin.

I spent a lot of time complaining about a lot of companies which shouldn’t be in business. This one is a complete opposite. It was a bit scary to put money into a place that you don’t know much about.

The truth is put money in, here nothing until four days from the end of the term when they ask you would you like to continue? You say yes please for another year, hear nothing for another year and then four days before end of contract what would you like to do with it? Put it in my bank account I reply. Boom, in my bank account including interest.

Bloody fantastic, no unsolicited adverts, no email every week to delete, no offers of rewards. Nothing except what it is you contracted for. If only thousands of companies out there could do the same, just do what you say.

9 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you had such a positive experience! It's great to know that we met your expectations with our services. Thank you for sharing your feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, easy to follow online instructions!

7 augustus 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that our service met your expectations and that our instructions were clear. Thank you for your positive feedback!

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