SmartSave Reviews 

1.534
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bank

Geschreven door het bedrijf

Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(1.534)

107 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great return

A great company to invest with they kept me informed from my application to maturity with great rates would highly recommend them

19 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you had a great experience with us. We appreciate you mentioning our communication and rates. Thanks for your recommendation!

Beoordeeld met 5 van de 5 sterren

Absolutely perfect from start to finish

Absolutely perfect from start to finish. I took out a fixed interest saving account and as soon as it was coming to the end they emailed me to let me know what I wanted to do next. The savings rates are very competitive. I highly recommend SmartSave banking. Thank you.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van SmartSave

Thanks for sharing your review.

Beoordeeld met 4 van de 5 sterren

Simple Process

I had a fixed term savings account, it was easy to set up and paid a competitive interest rate. I would definitely use them again.

15 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Great to hear from you, John.

Beoordeeld met 5 van de 5 sterren

Very easy to apply

Very easy to apply. Safe and secure process. Investment returned with interest on agreed maturity date.

15 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thanks for the review, Robert.

Beoordeeld met 5 van de 5 sterren

Excellent bank,easy to deposit ,funds…

Excellent bank,easy to deposit ,funds were received seamlessly on maturity,I have taken another fixed term bond and I would not hesitate in recommending this bank.

10 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Great to hear from you, Mark.

Beoordeeld met 5 van de 5 sterren

I had a fixed rate savings account for…

I had a fixed rate savings account for one year.. good interest rate & easy to deal with on line. Options available were made very clear when the account matured. I have invested for another year.

10 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Good to hear your review, Kathryn.

Beoordeeld met 5 van de 5 sterren

Trustworthy

I’ve had a fixed term savings account for 2 years. SmartSave have been trustworthy and offered competitive rates. Simple online system. Thank you. Only leaving now as found better fixed rate elsewhere.

7 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you for your positive feedback and for using our services.

Beoordeeld met 5 van de 5 sterren

Great service

Held an account for 2 years. Always felt I was in full control of my money. Communication was first rate.
Would recommend this service

8 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Great review. Thanks, Paul.

Beoordeeld met 5 van de 5 sterren

I have had an account for a few years

I have had an account for a few years. I have been very happy with the competitive interest year on year. I feel secure and reassured with the entire service provided. On occasions when I wish to speak to the team my questions and queries have been answered professionally.

7 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thanks for the 5 stars, Angela.

Beoordeeld met 4 van de 5 sterren

Competitive and simple

I invested in a 1 year bond which had a competitive rate, this recently matured and using their online system I reinvested in another bond with minimum fuss. A delegate App works be nice but the website works well.

6 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you Carl. We appreciate your feedback regarding a dedicated app and are glad the website works well for you.

Beoordeeld met 5 van de 5 sterren

Extremely positive experience with Smartsave from start to finish

Smartsave was completely new bank to me when I first opened an investment account online. Whilst I have not spoken to an individual person but the whole process and system processes have been very clear and unambiguous to navigate.

I found the whole experience very positive and would have no hesitation recommending Smartsave to friends and family.

5 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thanks, Mark. We're happy to hear that your initial experience with us has been positive.

Beoordeeld met 5 van de 5 sterren

A delighted customer

Simple and straightforward to open an account and deposit funds.
I opened a 1 year fixed rate savings account last year which has recently matured.
As the current interest rate was competitive, I decided to reinvest my capital into another 1 year fixed rate saver. My new account was opened automatically and the interest derived from my previous account was deposited into my bank account on the date of maturity as per my instructions. First class service!

3 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you for your positive feedback, Linda.

Beoordeeld met 5 van de 5 sterren

Excellent customer support

Excellent customer support! All the customer service staff that answered my phone and emails were very helpful, kind and courteous.

1 oktober 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We appreciate you taking the time to share your positive experience with us!

Beoordeeld met 5 van de 5 sterren

Unfortunately I had to withdraw my…

Unfortunately I had to withdraw my saving and was very stressed.
Charlotte was amazing lady who helped me through the process and was an angel to listen and understand my position helped me endless to assure everything would be ok.
l can only say what amazing person she is and a amazing bank she works for and when I’m out of my dark place. I will be surely be investing my monies back a true listening bank with amazing staff thank you so much

22 september 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We appreciate you sharing your experience.

Beoordeeld met 5 van de 5 sterren

straightforward savings account

straightforward savings account, easy to access.

22 september 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

We're happy to hear that you find our savings account straightforward and easy to access. Thank you for your feedback.

Beoordeeld met 3 van de 5 sterren

I opened a 12 month fixed rate savings…

I opened a 12 month fixed rate savings account, they had one of the best rates at the time. Opening the acc was straightforward, My only concern about managing my online acc was that there is no authentication layer of security when logging into your acc, you simply login in with email address and a password and you are in. I did raise this concern with them and they assured me they had other security stuff going on in the background. This is the only reason ive given a 3 star rating. I have reinvested with them.

21 september 2025
Review zonder uitnodiging
Logo SmartSave

Antwoord van SmartSave

Thank you. Your feedback is valuable as we continuously improve our services.

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