Smileneo | makeO Reviews 

I had an incredible experience with makeO Smileneo. Their aligners were comfortable and easy to use. The team was super helpful, addressing all my concerns promptly.

I'm thrilled with my results, my smile has never looked better! I highly recommend them to anyone considering orthodontic treatment. They're the real deal!

Staff is ill mannered, Mr Jeffery or Joffrey needs to learn to interact with the clients. He needs some customer service traning, and ground himself a little. There plenty other options in the market. Person named above seems to be interested in giving therapy session than treating the dental requirements.

It's taken eleven and a half months and 32 aligners but the end result is really good. I first visited Dr Mariya at New Ivory Dental & Implant clinic In Business Bay Dubai last year the whole process was excellent. The initial consultation was very professional. I had 3D scans taken and Dr. Mariya explained everything very clearly. She has been on hand throughout to answer any questions and concerns. The Smileneo App is also great as you can track your progress from beginning to end and take photos of your progress. I would definitely recommend anyone who wants to achieve their perfect smile with your natural teeth to go ahead. You need to be dedicated and wear the aligners 22 hours a day and there is continuous maintenance after the treatment finishes but for the results you get it's worth it!

Very bad results even worse monitor and support

you give me plan but you don't do like plan. had many mistakes that makes me a suffer and my teeth can't close up and down like normal it's painful
also you take long time to give an appointment and wait long time makes me suffer ... also the doctor tell me i need more pics of anveslin for my teeth and i tell smileneo that and no one answers me for long time do deal with your patients like ignore no see the results unfortunately to see that
i think smileneo at united emart of arab is the worst one

Its very bad and they stopped replying to me and i”m planing on suing them and get my money back… also my teeth did not change a bit after 9 months…

It wasn’t as expected, didn’t get the promised results.

The entire service was perfect, very cooperative and friendly but most importantly the best results!
I would highly recommend it to anyone looking to get the perfect smile. Yes, it looks expensive but it will be the best investment you would make and I am confident everyone will agree with me once you have experienced it.

Didn't do what I wanted at all. It worth paying more to go somewhere else.

Over all the staff ware very helpful, always checking with me on the progress, the clinic staff at Ivory also was friendly. The product was good, there’s a progress.

I already recommended the product to my friends, so definitely I will recommend to everyone else

Ps the price is very affordable and you have the option of paying by installments.

The worst experience ever, worst customer service and after more than a year of suffering and wearing daily .. although it was promised 4 months only .. the keep taking my money for additional scans for refinement!!!! ... I will write this review on every clinic in Dubai or Saudi that you deal with .. people need to understand that smileneo us cheating people and they do not even reply to me to the chat

It's was a great experience with you guys. Nice team and knows how to deal with their clients. Keep it up.

Thank you!

Regards,
Francesca

At first everything things was good, actually not everything the doctor was unprofessional, but honestly I was satisfied with the communication they were answering me very well at the beginning. But when I finished, I wasn’t satisfied with the results so I told my doctor and she says that we can get another treatment plan but I have to pay for the 3d scan and I did, this was 10 of November until today I have not received any plan or even someone to tell me what happened they kept telling me to wait and I was so patient, it almost 6 months now and I’m done waiting.

Very bad experience, teeth still not aligned unprofessional approach and case management. My treatment was extended many times they even sent me 8 extra aligners different brand 🤣guys go to normal and traditional way and don’t waste your money and time.

I liked the treatment service provided. For sure a positive experience

False time to provide the aligner every time but good advice form the doctors

SmileNeo has a great team of accommodating online support. Since I am based in Doha, they made sure I was well taken care of from the day I inquired, up to now that I’m done with my treatment. Kudos and may you fix more smiles in the future.