SMSGlobal Reviews 176

We provide services for clients and have tried various other SMS services across the planet. SMSGlobal wins hands down.

Didn't process credit card transaction from stored card, straight away.

Just started using the service - so far so good.

Very responsive, fast, reliable and great reporting tool. Keep what you are doing guys.

The best sms gateway on the planet.

I sent three sms, system said delivery bus the truth the sms is not delivery.
think like am wasting my money here.

The features and details which the company provides are very good.

SMS Global, our service provide from 5 years ago
Thanks SMS Global

I was using the SMS Global for the last 2-3 months.. Until now I didn't feel any issues with the gateway..

Accuracy SMS

We have integrated this SMS sender into our app and it works very well for us.

I like the platform, but it took 2 goes to pay them. There support is atrocious at replying in time and understanding you and just wrong in a recent request that caused me a lot of unnecessary work that lead to nothing.

It is most frustrating to have every credit card payment sent for manual review and what makes it even worse is not even getting an email confirmation of when it has been approved (and yes I have checked my junk mail and it is not there either). The new platform is still a bit clunky but all in all the service functions reasonably well.

Please avoid at all cost. they lie about the service, not only that they dont actually send the SMS but charge you for that, none of their reports are working, but they dont like give you refunds as well, saying that its under terms and conditions... they are worse con job artist in the current digital word. So be very carefull on waht they say.

Easy to use and learn. I was texting campaigns within 30 minutes of first opening SMSGlobal.

Why do I have to have my credit card purchase manually reviewed EVERY time when I (our Church) have been purchasing credits from your company for over 10 years. When we get the online Invoice there is no acknowledgement of payment and no receipt supplied. Slow, clunky system that has shown no improvement with recent changes.

The charges associated with MMS was given on the site but I was charged a different amount. When I emailed customer support I was told what is shown on the website is an "estimate" and may not be what is actually charged. That doesn't make sense, I need to know how much I'm being charged! It should be a fixed amount. Also, it's been over a week and customer support has not responded to my question on how I can know what I'm being charged per MMS. It's very difficult only communication with customer service via email. There needs to be other, more immediate, ways to contact support as well.

A very easy program and service.

I have made several sms test but do not receive any message on the phone
After contacting the support service three times, they have not solved anything

I tried to get an answer to a question from their customer service department. It took many many email -- even with annotated screenshots! Still, in the end getting the answer required a phone call in which they informed me that they do not provide the service that I needed at any price. Their documentation on this issue was confusing / non-existent. It would be great if you can just say -- "we don't provide this....".