Snag Doctor Reviews 157

Well how delighted was I today when the Ercol frame that went to be restored was returned. After being badly chewed by my whippet when he was a puppy, I never thought it would ever look the same again. Ricky, senior technician at Snag Doctor did his magic and you would never know it had ever been damaged. A big thank you Ricky for all your work and care put into restoring my late father's chair frame to its former glory!

The customer service was really impressive throughout. The technician who sorted our kitchen worktop out was friendly, polite and she did a great job.

We contacted Snag Doctor regarding a crack in our granite worktop. They responded very quickly (within minutes) asking us to send in a photo of the damage. Again we got a response very quickly to say that they could repair and gave a quote. Quote accepted and a date arranged for the work to be done.
The technician arrived within the time given and started the repair straight away he didn't even have a hot drink. All told he was here for about 2.5 hours and at the end gave us instructons to leave the area for 24 hours to dry. As for the job we are very happy with the result a job well done. Thanks Snag Doctors

We are over the moon with our oak table repair. We had white heat mark damage on an oak lacquered table, non of which can now be seen. We thoroughly recommend Mark from Snag Doctor (Worcester).

Dave has just finished a repair on a cracked shower tray and it’s unbelievable you wouldn’t ever know there was a crack there in the first place! Would highly recommend!

Stephen was very professional when faced with a difficult repair. He worked hard and did his absolute best to leave my cupboard in a much better state than before. It’s not an invisible mend but it’s close enough! He was respectful of my property, removing his shoes and clearing everything up after the job was completed.

Extremely impressive work
Fixed scratches in stainless steel hob and vanity unit and a chip in my marble fireplace
I would highly recommend

We are so pleased with the repair of the bathroom sink and kitchen worktop. Thoroughly professional and reliable company.

Excellent repair to remove a deep mark on a wooden floor

The technician arrived on time and repaired our outside window cill after a previous repair not done by Snag doctor had failed, he did such a great job the repair is completely invisible and it looks like a new window.

We had mark Everitt come to repair an external conservatory window sill that we were previously told could not be repaired and wow what a job he did

Throughly professional and a superb repair and finish...

We used Peter from Snag Doctor Southern to repair our chipped resin shower tray. Peter was absolutely brilliant, being very responsive, friendly and superb workmanship. I was convinced we would have to have the whole tray replaced but Peter skillfully repaired it and the actual repair is virtually invisible. To say I am impressed is an understatement. Thanks Peter and we will certainly use you again, highly recommended.

The company were easy to deal with. Sent over some photos and I got a swift call out. The guy doing the repair was great. Really helpful and he had no problem that I was up 2 flights of stairs. Came on time and the job was done brilliantly. I am very happy.

Thank you very much.

Have used Mark from Snag Doctor Kidderminster/worcester/dudley area on a couple of occasions now to repair a cracked tile around the hearth and repair a cracked shower tray. Absolutely brilliant work!! I cannot thank him enough for the quality of his repairs and the outstanding customer service, the price was excellent value for money as well

Unfortunately similar experience from the Kent Branch, terrible customer service,

Snag Doctor's repair of a cracked shower tray was a disappointment. Despite paying £156 for a just over one-hour job, the tray cracked immediately after use. Mr. Karl Howarth, initially responsive, went completely silent when I reported the issue and requested a refund. This experience was a waste of money and time. Think twice before choosing Snag Doctor for repairs.