Snag My New Home Reviews 

437
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Toon meer

Beoordeeld met 4 van de 5 sterren

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woninginspecteur
  2. ook in
  3. Bouwinspecteur
  4. Surveyor
  5. Vastgoedinspecteur

Geschreven door het bedrijf

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

437 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(437)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Awful company

Awful company, avoid at all costs!!

Company lists all the checks that it will conduct however gives themselves a caveat that on the day due to human error things will be missed and you will have no recourse for challenge.

We have identified a few serious problems that should have been checked in the inspection that weren’t, when raising a complaint to the company they were both rude and threatening.

If you want someone to come out spot paint blemishes then come here, if you want any kind of serious inspection then avoid at all cost.

Edit: To provide context to the vendors reply, snags identified were almost exclusively paint touch ups. What wasn’t identified that was promised on the website were:

Kitchen cupboards and countertops defective and scratches
Flooring marked
En-suite bathroom incorrectly plumbed resulting in the toilet not working, the sick and bathtub not draining
Roof tiles not correctly fitted
Roof missing filler
Garage doors not fitted correctly
Garage doors dented and damaged
Garage roof not sealed correctly

Furthermore I’d counsel prospective customers to check other review websites for further information.

27 mei 2024
Review zonder uitnodiging
Logo Snag My New Home

Antwoord van Snag My New Home

Our most senior surveyor inspected your property in Jan 2023 and found 178 snags. Now you are coming back after 16 months, telling us that he missed the snags and you need refund. We informed you that you are not eligible for a refund as per our terms and conditions what you agreed during the booking process. Thank you!

Reply for Edited Review: Were you sleeping 16 months and woke up just now? Shame on you for leaving a review just for the sole purpose to defame us. However, our clients can judge us that how many clients are there who were not satisfied with our services. 87% 5 Stars, 7% 4 Stars and ONLY 4% clients are like you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! We booked this company to snag our new build home a week before we are due to move in and the report exceeded our expectations. Easy booking system and well worth the money, highly recommend!

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Booked a visit on the Saturday arrived on the Monday to carry out the snagging . Found plenty of snags within the new build property, all minor issues nothing major ,for us to return to the developers to amend .
Very efficient and cost effective service .

13 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PROMPT & EFFICIENT

Prior to booking I read through snagmynewhome website and was happy with everything they covered and as they were close to my area I decided to go ahead. Booking was simple and very quick. In a matter of days I booked a convenient date and the report was sent. Waseem arranged a very detailed report.I was very happy with the quick service and would fully recommend.. BIG THANKS. Morine I.

17 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Definitely would recommend.

Waseem was very observant and manged to find many defects in my flat with his special gadgets, but he also assured me that the build was up to standards. I’ve past on his report to my developer and hopefully they’ll do all the fixes.
He manged to find my flat’s location which was difficult as the address was new, so kudos to him.

4 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend for new builds

The snagging survey was comprehensive, everything was carried out efficiently and the customer service was really helpful. I’d highly recommend them for any new build property.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, very easy to book & communicate. Found 100+ snags despite my developer being confident that there would be no need to book a surveyor.

27 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pre completion inspection!

Fantastic customer service throughout the process. The report was delivered next day as promised and was well detailed. Just what we needed. Thank you team! Would highly recommend.

24 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Service

We had some issues booking the survey and the price quoted was not clear, as we received two different quotes. But a valuable service once booked, I would recommend if you require an independent snagger.

10 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional and start to finish…

Very professional and start to finish was excellent job. Did not rush, snagged throughout very in detail. No delay booking and sending the report. Worth every penny. Waseem was very friendly and courteous. A very special thank to Waseem.

16 april 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Got my newly house built snagged on…

Got my newly house built snagged on 15th April, I must say it was very detailed would not have possible to identify with naked eye. The Snagger took good 2-3 hours to investigate the house and published a very comprehensive report. I am much satisfied now.

15 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% recommend!!

The whole process from start to finish was super easy! Communication from the booking/support team respond instantly with any questions. The snagger also very friendly and professional! Couldn’t be happier with this experience and I definitely would’ve not noticed all the snags myself.

5 april 2024
Review zonder uitnodiging

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