Snug.com Reviews 

245
TrustScore 3.5 uit 5

3,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The website was super straight forward and easy to use. The website was nice and new and not old and clunky like some others. Uploading attachments and providing all the details needed was clear and e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible user experience on their website. Displays errors, and greys out application form sections without telling you why. Plain refuses to work unless you install Chrome, and even then you have t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leasingservice

Geschreven door het bedrijf

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,7

Alle reviews

(245)

60 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Snug is your best friend!

Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house. The platform is simple, quick, and actually… helpful. Wild, I know.

Everything was straightforward, the reminders kept me on track, and I didn’t need to sacrifice my sanity trying to upload documents for the 47th time. Snug made the whole real estate chase feel a bit less like The Hunger Games and more like an actual organised system.

If you want a stress-free way to apply for rentals (or as stress-free as real estate can ever get), Snug’s your best mate.

28 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Love this Will! Thanks for sharing your experience and we’re so happy Snug helped make things feel organised and hassle-free.

Beoordeeld met 4 van de 5 sterren

Online Rental Applications Made Simple

There are so many real estate helper websites out there these days. But Snug is by far the most intuitive and easiest to navigate. The process of creating a renter profile and applying for a home is simple, even with a group application. Other's are clunky and don't flow well. Thanks Snug for getting us into a new home!

20 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

This means a lot — thank you Adrian! We’re thrilled that Snug helped simplify your application journey. Wishing you all the best in your new place!

Beoordeeld met 1 van de 5 sterren

They could not make it more complicated…

They could not make it more complicated and stuffy. I think it was made for maximum inconvenience.

28 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Salar, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Beoordeeld met 5 van de 5 sterren

Made easy with everything.

Made easy with everything. Thank you.

27 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Really appreciate your feedback — happy we could help Inuka!

Beoordeeld met 5 van de 5 sterren

Using Snug for my rental application…

Using Snug for my rental application felt as good as receiving the realtor call to tell me it’s mine. The well played out user experience, ease of entering information and attaching documents, and clear instructions that guided me step by step through the application made the process so easy and quick. This was important when trying to get my application through at soonest post inspection. I highly recommend Snug for real estates who want to make the application process less stressful for applicants. I also highly recommend it for applications. Simply set up an account, most of your information will pre-fill, follow through the 5-6 steps and click submit. The whole process felt snug ☺️

12 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for the wonderful feedback, Elie! We’re glad Snug made the application process smooth and efficient for you. Your recommendation means a lot.

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with

Susan Johnston was so easy to deal with, very communicative and efficient, making it easy so find our home. Thank you Jellis Craig - super professional!

19 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Really appreciate your feedback, Teri! Thank you.

Beoordeeld met 1 van de 5 sterren

Worst app that I have ever encountered

Worst app that I have ever encountered, tried saving info but kept getting logged out then sign back in again and nothing was saved, repeated process again and again but automatically logs you out, missed out on a property due to using snug.

17 november 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Mark, we’re really sorry to hear about your experience. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you.

Beoordeeld met 5 van de 5 sterren

I’m beyond happy with my new home

I’m beyond happy with my new home. 🏠
The process was easier than I thought 💭
I went from homelessness the same day I was accepted for my tenancy. I’m humbled and truly grateful ☺️ 🥹🙏

16 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

That’s wonderful to hear, Angelique! We’re so glad we could help make the process smooth and get you into your new home.

Beoordeeld met 5 van de 5 sterren

Smug was so helpful and easy to use

I found the snug platform really easy and helpful to navigate and the relevant emails really good as moving is such a stressful time it was helpful to have tips as there’s so much to think about and organise and to be reminded different things was so good. And the whole application process was made so much easier to kept track of in one place and to fill it out once and get verified and be able to use that for multiple applications. I wish all real estates would move to snug as we still had to use 2 other websites (realestate and 2apply which needed different applications which was so time consuming to fill out wish it was all one platform for next time we need a rental

15 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for your lovely feedback, Maddy! We’re so glad Snug helped make your move a little easier.

Beoordeeld met 5 van de 5 sterren

Property applications and outcomes are simple and efficient with Snug

Applying for a property is quick and simple with Snug, saving our renter profile for a period of time makes the application process smooth and efficient.

With instant notifications regarding application outcomes and easy to use menus, we prefer to use Snug over the other platforms and has helped us secure a rental many times in the past.

18 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for your kind words, Matty! We're so glad Snug has made your rental applications simple and efficient. We appreciate your support and trust over the years.

Beoordeeld met 5 van de 5 sterren

Made the Rental Process So Simple!

I recently used Snug to apply for some rental properties and found the process really straightforward from start to finish. The platform made it easy to submit our application, upload documents, and track our progress in real time. It was great being able to see where things were at without needing to chase updates.

Once our application was approved, everything flowed smoothly — the lease offer came through quickly and the next steps were clearly explained. I also appreciated that the site was user-friendly and worked well across devices, which made it easy to check updates on the go.

Overall, it was a quick, seamless experience and I’d definitely recommend Snug to anyone applying for a rental!

10 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for your wonderful feedback, Jade! We’re thrilled to hear Snug made your rental journey simple and seamless. Wishing you all the best in your new home!

Beoordeeld met 5 van de 5 sterren

The easy setup of profile.

The easy setup of profile.
Which then made it so easy to apply. Quick response from agency and! I got a rental within a week in a town that is so hard to find rentals! Will definitely recommend and use again if need be in the future. Thanks Snug!

6 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for sharing your experience, Amanda! We're so glad Snug made it easy for you to apply and secure a rental quickly. Congrats on your new home!

Beoordeeld met 4 van de 5 sterren

Old Girl learnt new Skills in submitting application

Your method in collecting all the information is great. The way it is set out is good. I feel that for people that have been stable in a home for years, there could be a notice of what is required before you fill in the required items. I was getting a bit overwhelmed with having to find all documents. bank statements etc. ( taking photos of what I needed as my phone wouldn't connect to laptop, so I had to send all needed items to email. then download so it was a process and I was becoming stressed.) My internet drops out and I was worried I would lose the application. But all worked out in the end. I like that you can have someone organise the transfer of Electricity gas etc. But I do not need this, I'm happy to do it myself. Thank You.

2 oktober 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks for your feedback, K! We're glad you found the process clear and helpful.

Beoordeeld met 5 van de 5 sterren

They had direct and fast communication

They had direct and fast communication, everyone is really very kind, if you don't understand something and have doubts they clarify them until you have doubts, they are transparent and offered me all the services, the truth is I am very grateful to them, they checked all my documentation and information sent, something that some other agencies do not do..

30 september 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thank you so much for your kind words, Saul! We’re so glad you had a great experience with our team and appreciated the clear, transparent communication.

Beoordeeld met 3 van de 5 sterren

The manager is top

The manager is top
The cleaning ladies steel your stuf
They go into bags suitcases and wen you are home you miss things
You can Tell them 100 times do not go in bags or suitcase
They stole a few things we staaf there for 7 days

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super easy to use

Super easy to use
Never had any problems plus it saves the environment.

10 september 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Thanks Noel for the positive feedback!

Beoordeeld met 1 van de 5 sterren

It is slow and too many steps

8 september 2025
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Nik, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer