Snug.com Reviews 

Great application process easy access highly recommended

It's awful. Save everyone a headache and use 2Apply. It's terrible to use, clunky, full of errors, and poorly put together. Also it's extremely dodgy, constantly trying to sell you crap that you have to actively opt out of and untick boxes otherwise you get signed up to telemarketing and having your data sold. The match score also goes up if you offer more rent, which is borderline illegal.

It took a little while to get the uploads right, but once applied, the real estate had literally everything they needed to process my application within 24 hours! It was a seamless process that ended in a big win for me! I got my favourite place and am looking forward to calling it home 🥰

The application process went smoothly, and I believe the system works well. However, I found the form to be quite lengthy and detailed. It would be great if the process could be streamlined a bit to make it quicker and easier to complete. Overall, I appreciate the thoroughness, but a more user-friendly experience would be beneficial.

Easy application process, everything is all in one place

Very easy to add details and join applications. Takes away the stress of having to do an application every single time we apply for a house.

The process was easy and straightforward.

Easy format for filling. Regular updates when someone completes a referral check. Makes it so much simple to keep track.

The process with snug was easy and communication being automatic meant that I didn't have to wait for calls all the time. I don't know why all real estate agents don't do this and this would be a great process for applying for jobs also! One application and I successfully got the house I needed

Scam website advertising through real estate websites/apps

Snug was difficult to navigate & much of it not relevant. Some buttons didn't work. However, most alarming is that I discovered that a property I was interested in on realestate.com.au was actually a scam ad! The "company" wouldn't make any way to view said property but instead sent enquirers to Snug to fill out an application. I was suspicious so I started investigating & found that this "company" was linked to several others that all magically seemed to have the same agents working for them (same photos) & this property listed but when I tried to phone the number, couldn't get through, just a recorded message. I finally phoned another number that I did get to speak to someone but it came up as a totally different company (not listed on ASIC) than what was previously advertised. After explaining the situation, the person said that the "agent" in the ads (multiple ads across many legitimate RE websites), used to work for previous said "company" but had only started with them 2 days earlier & when I said the property address, was told that property is not listed with them but it was advertised with the same "agent" (that they just admitted started working for them) with their phone number & the previous "company" name on the same ad, not this new name. On researching the ABN/ACN numbers, it listed this "company" as having up to 15 different business names & trading names that were regularly added to or removed, over a number of years (the company where I was able to reach via phone was not listed). The woman on the end of the phone started to sound very nervous when I suggested that this sounded more & more like a scam. On another website I discovered that this property had actually been rented out last year! This needs to be more closely regulated!! Totally disgusting!

Filling in my details was a breeze—so intuitive and undoubtedly secure. Every step, from booking the inspection to receiving the keys, was carefully managed. Thank you, Snug, for helping me find a place I’m proud to call home.

Easy to use, it’s clear

I am pregnant with twins so to be accepted was such a relief for me and my partner. The application through snug was a smooth and easy process, I found it to easy apply on my phone on the go if needed as well.

Very easy to apply, user friendly. Thanks for providing this facilities.

Relocating from Sydney looking for properties and completing applications provided by a variety of apps was
a stressful time. We found the Snug application and application follow up process to be the most expedient and hassle free. A helpful chat line too.

It keep the records for two months which makes it easy to apply quickly and fast.

Easy to navigate and enter information both from the dashboard and initial search.
A little glitchy when trying tp update existing information in particular I found it hard to update my income.

First time using snug and I got accepted for the house 🥰 Very exciting.