Sobha Realty Reviews 

If I can only put a zero to warn everyone of this company.

We have been emailing them every week at times with response and at times no response yet promising to pay us our deposit back of the unallocated unit. U til now we are continuously fighting to get our £6000 back. It's been a year since this money left my account and yet they just making false promises.
The emails helpdesk and their representative Mhear.birekdar have no substance. It is just there as a display. This person Mhear does exist but he is like ghost that you have to keep searching and phoning. At least a ghost can be hunted but this person hides to the extreme.
If anyone knows how to hunt this company please let me know as we are running out of our patience.

Sobha Team please acknowledged that your lack of response and not returning our money back is a thief. This is what your company is doing. You do pride yourself with this as despite phone calls, what's up and posting on social media still yield to nothing!

We appreciate the services of Mr. AJAY and Mr.ANAS in attending to the problem in the A/C unit.
There were very professional and efficient.

Scammers they don’t return deposits, they will sell you off plan, but it’s all a scam. They operate like a scam call centre.

I’m extremely disappointed in the complete lack of communication and response from sobha. I bought a property via Hassan Waqar the agent through their sales team. The woman from their sales team has made a mistake and apparently has also left the company. However now no one is willing to take responsibility to fix the issue or even respond to my countless emails. I have completely lost faith and trust in such a company. They have taken my money but can’t be bothered to do me the decency of having a proper conversation with their sales team. Although I don’t just hold them accountable, my agent holds some blame too. I would avoid such a company.

horrible company. Do not go with them. Thea are nearly scammers. I have been waiting for 5 months to get the EOI refund. No communication, no respect, a lot of frustation, doubts, time and money loss for the client. This company can contribute to building a bad image of Dubai for international investors. Sobha is not a serious company, please run away.

August 2024, I purchased a 2 bed apartment in Hartland 2, through my agent. Had video call meetings with my own agent and with my Sobha sales manager. Everything was perfect.
I’ve made additional payments ahead of schedule for discount applied, this is another bonus, as other developers do not offer this.
I’ve had no issues with Sobha at all, this Easter (2025) on my holiday in Dubai I greatly enjoyed visiting the Sobha sales office. I have seen all the other upcoming developments, viewed the build tour, and visited a show apartment. So professional, very happy with my purchase and cannot wait for completion. Definitely 5 star for me.

They are making drama for the customers and all reviews fake and they are using the payment of the customer for personal purposes and not deposited in escrow account
I didn't recommend this company at all

Extremely disappointing – still waiting for my refund after 5 months

I've been waiting five months for a refund from Sobha. What started as a promising and professional experience has turned into a frustrating and disappointing one. I’ve received multiple promises via email, each time from a different person, but nothing has actually been resolved. No one takes responsibility, and despite my dedicated point of contact also escalating the issue internally, there has been no reply and no payment.

For a company with such a strong reputation in construction, this is a major red flag. If this is how things are handled from the start, it raises serious concerns about reliability and accountability.

I will be taking legal action next week. Enough is enough. I highly doubt I’m the only one going through this, and I hope this review serves as a warning. Being trustworthy isn’t just about building great properties – it’s also about how you treat your customers when issues arise.

I regret choosing Sobha. Here’s why:
• Fake Reviews: A majority of the positive reviews online appear to be bought or fake — far from the reality.
• Unprofessional Staff: Individuals like Ateev Mishra have threatened customers, and the collections team is rude and clueless.
• Post-Sales Nightmare: After booking, you’re left to deal with a dumb RM and CRM team who exist only for marketing gimmicks. There’s zero real support after the sale.
• No Internal Coordination: Every department blames the other, and customers are left suffering.
• Unfair Penalties: They slap late payment fines even when delays are clearly due to their own mismanagement.
• Toxic Work Culture: Employees seem to be fired every other day, which directly affects customer service and continuity.

Avoid Sobha unless you want stress, poor service, and no accountability

I wish I never was introduced to this company as our nightmare started here. We were introduced by Anwa Properties ( Fatima) based in London to Sobha's sales agent Nader, in London. They were able to reassure that there was no issues with deposit's refunded, in any case things change. SURE ? They were quick to get the initial deposit of 6k and then a few days later was told that the property is being taken by someone else. Basically advice is refund. Well this deposit was paid around Sept 10, 2024 and we are now end of March 2025 and still nothing. The sales agent Nader just made some excuses that they are following up and his team yet can't provide evidence. We are just being promised it will be whoever months then another month and so on. It is now more than 6 months and still fighting to get our money back.
I wanted to warn the public of this company! There is not enough money to pay for all the stress of having to keep chasing them. We did approach the Sobha Dubai base and so far at least Mear has responded but it has been like this since February and still nothing came out of it.

We primarily work with retail clients, and Sanjana has been a key figure in our approval process. She is professional, efficient, and highly effective in her role. We greatly appreciate her dedication and the positive attitude she brings to her work.

My purchase started out good at the presentation, but since I agreed to move forward the follow-up has consisted of being assigned a new broker without notice. Being sent to collections for payments made but not reconciled properly and my new representative barely reaching out unless it's requesting another payment. When it's time for money a customer will get called after that they are non existent. No online portal given to me. And I cannot escape the broker loop of having to send every communication to the broker even when they don't follow up with confirming my payment. In the states a development company with 3/5 stars would not exist. I guess business is different in different parts of the world. Know before you sign.

I am writing to express my disappointment regarding the repeated delays and unmet promises to refund the deposit I paid on 3rd November 2023, for the construction of a one-bedroom apartment in the SOBHA ONE project.

Receipt Number: /So-SO-C2310/2023-11-03/R-134322
Unit Number: SO-C2310
Amount Paid: 50,000 AED
Payment Date: 3rd November 2023

Despite assurances from your team that the refund would be processed promptly, I have yet to receive the funds or any concrete timeline for resolution. This has caused significant inconvenience and undermines the trust I initially placed in your company.

This company can talk but once they receive your money they will ignore you.

It is very distrustful that brokers advertise themselves as a review. This is an arena for consumers and end users.
Furthermore, as an investor, I would never recommend Sobha. They are so bad at communication. Absolutely terrible at fixing problems they create themselves.

They got paid by me in full and took 6 months to register it on the device. In the end, they write 2 times late fines. When I complain that it's not my fault, no one will listen. You contact person, the CRM staff and the help desk all owe it to the management or to each other. It is completely hopeless.

Furthermore, they talk about their own quality, it's just advertising. Several other developers are doing much better than this one.

Do not trust them, they will fool you!

Sobha is also absolutely miserable in size. They just want to sell as much as possible and make money and place as many apartments as close to each other as possible.
Those Agents deceive you in order to make as much money as possible. So be careful if you choose this developer.

I wish some one would tell me that!

Best developer in quality, handover before the completion date, best Sales manager you can deal with Mr Yamen moallem very professional

The best real estate company in Dubai in terms of sales and quality and benefits
I deal with Yamen Moallem he gave me the best option in the market and I am looking forward to contact him for any investment in the future

Sobha Realty definitely offers one of the best opportunities for investment and has shown significant appreciation in all their projects with best quality

The best developer

Exceptional service and quality. German standards in work and end result. The high time to have a look at the most trending and reputable developer in the market 🤙🤙🤙
Just see the vibe and aura you get in the Sobha Sales Gallery

Amazing company , best quality in the market .