I ordered a black pair and a beige pair. The black pair is fine but the beige pair is not beige. It more of a yellow goldcolor. It one of the ugliest colors I have ever seen.I don't know how anyone co... Toon meer
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I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Toon meer
Bedrijf heeft geantwoord
Had quite a few ordering issues with your website and Sharon was amazing in helping me get it all straightened out. She was always pleasant and helpful even when I was calling and emailing A LOT. I'm... Toon meer
Ordered 2 dresses -1st time order. One was ok will need some tailoring. Second one - material was disgusting; waist line was a straight single seam. I asked to return for refund. They wanted me to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Contactgegevens
9385 Dielman Ind. Dr, 63132, Olivette, Verenigde Staten
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
2,6
Slecht
416 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Initially
Initially, everything went well. No problem ordering and receiving my order. The product I ordered I cannot use. It bunches into the crevices of my body, such as between my buttock's cheeks causing serious pain and rubbing and in the vagina area.
I need the length of the pad, but it's too wide and too thick. I think what I need would be more of a liner.
27 juni 2024
Finally, the right product!
Tena, moderate, long, flexible is the only incontinence product that works for me. It's hard to find. Sofia & Grace had the product. Ordering was easy, delivery satisfactory. Will continue ordering from Sofia & Grace
22 juni 2024
It was easy to order a product that I…
It was easy to order a product that I can not find in stores locally. Many thanks.
22 juni 2024
nice
it was nice but a little hard to follow and it took a long time before i recived my order. and the truck that brought my box lift it in my garage and not on m y porch i have trouble walking and it was diffacult for me to get into my house.
21 juni 2024
I love Sofia and Grace
I love Sofia and Grace! You have the products i need, FedEx free delivrty, and a free zipper bag that is just beautiful. I’m so glad I discovered you!
19 juni 2024
I can depend on getting my product in a…
I can depend on getting my product in a timely manor
22 mei 2024
Ease of shopping and rapid delivery are…
Ease of shopping and rapid delivery are excellent.
29 mei 2024
I was very pleased to find this…
I was very pleased to find this company. I’m housebound & it’s so convenient for me to order myself rather than trust someone else to buy the correct products.
31 mei 2024
Product arrived on time/product fit…
Product arrived on time/product fit well/
representative kind and helpful
29 mei 2024
Don't bother trying to get the trial package
I had ordered the trial to see if they would work for my daughter in law after giving birth. When I did, you had to sign up to get future deliveries to get the deal. The information I was given at that time was that the order for the regular shipment would not occur for two weeks. Imagine my surprise when my bank account was charged just two days after the trial order was placed. I had not even received the product yet. Then it took more than one phone call to customer service to get it refunded. By then, they had already shipped the regular shipment. They had told me on my first call that it would be cancelled and refunded so I would not receive it. Well that did not happen and I gut the regular shipment. Then they advised I could send it back and did send me a label. I was informed that FedEx would pick up the return the next day. That did not happen, so I took it to a FedEx drop location. Then two days later FedEx showed up to get it. Very poor communication on this. And not even having enough time to receive the trial pack and try it before shipping out and charging the customer the next shipment.
19 mei 2024
Antwoord van Sofia & Grace
As before, we apologize for the circumstances of this transaction. When the trial order was placed online, the next delivery date was requested at that time, in which we responded to. When we discussed the shipment, we did attempt to stop it from arriving at your door, and because we were unsuccessful at doing that, in good faith, we refunded your credit card while awaiting the return of the packages. Hopefully you have received your refund, and all is well.
Received item quickly and item was as…
Received item quickly and item was as described. plan to buy from them again when i need to do so!
19 mei 2024
very nice i am glad that i finally…
very nice i am glad that i finally find the program where i get really help for my problem
14 mei 2024
I RECEIVED MY ORDER IN A TIMELY MANNER
I RECEIVED MY ORDER IN A TIMELY MANNER. PRODUCTS I PURCHASED IS JUST WHAT I NEED. THANK YOU
18 mei 2024
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