Great choice and competitive prices. Really nice staff who are there to readily answer questions and, if required, make knowledgeable suggestions around your needs. Would recommend.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Lees wat reviewers zeggen
Colin was extremely helpful from the beginning he helped with colour style and sizing to fit the right sofa for us. He never pressured us to buy then and there and when we came back a few days later... Toon meer
Bedrijf heeft geantwoord
Had looked online and wanted to see what I had shortlisted in the store. Johnathon introduced himself, then left us to look around at our pace without any pressure or following you around like in othe... Toon meer
Bedrijf heeft geantwoord
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
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Excellent customer service
Excellent customer service. Did not feel hounded and totally at ease to browse
26 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Jonathan was absolutely superb
Jonathan was absolutely superb! Very knowledgeable and just a pleasure to deal with.
26 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Colin was extremely helpful from the…
Colin was extremely helpful from the beginning he helped with colour style and sizing to fit the right sofa for us.
He never pressured us to buy then and there and when we came back a few days later he was happy to see us and just as helpful!
10/10
19 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Great service from when we walked into…
Great service from when we walked into the store until we left.
15 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Great correspondence
Great correspondence
Having my own account makes a world of difference
12 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great choice and competitive prices
Great choice and competitive prices. Really nice staff who are there to readily answer questions and, if required, make knowledgeable suggestions around your needs.
Would recommend.
9 april 2026
Antwoord van Sofology - Straiton Edinburgh
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service and advice
9 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great staff
Harrison in Edinburgh was a great help
To advice and support what we were looking for to suit our new home.
4 februari 2026
Antwoord van Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars!
Great selection of sofas and the staff…
Great selection of sofas and the staff were so friendly, helpful and knowledgeable. They really took time to make sure I got exactly what I wanted and suited my needs.
10 april 2026
Antwoord van Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars!
Very satisfied
What I liked about this experience, was from the moment my friend and I walked into the shop we were made welcome and were not hounded by staff when we were looking around (which can be so annoying). The salesman Harrison couldn't be more helpful,( such a lovely guy) he had the patience of a saint as we were in the shop a good few hours picking and trying different sofas eventually settling on a suit. Compared to other shops we were in that day I would say Sofology had more of a different selection and reasonably priced.
6 april 2026
Antwoord van Sofology - Straiton Edinburgh
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Good experience
Aida was very helpful and informative without being pushy. The showroom at Straiton had a good selection of sofas and we were able to find one that suited us.
4 april 2026
Antwoord van Sofology - Straiton Edinburgh
Thanks for this fabulous review. We appreciate you sharing it with others!
The lady that served us was excellent
The lady that served us was excellent , I was very happy with the sofa and can’t wait for it to arrive
2 april 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Sofa shopping made easy!
We were allowed to browse at leisure without sales people hounding us all the time.
When we did ask the staff for advice they were knowledgeable and helpful. Still didn’t pressure us into a decision.
25 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service and great support…
Excellent service and great support from Jonathan in helping us to make the right choices for our new home. The product range at Sofology was excellent, with good practical help and advice from Jonathan, who showed a lot of empathy and understanding regarding what was importance to us. No hard sell, just genuine good customer service, from someone who was very professional and knows his subject well.
21 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Thank you for this great review Robert!
Excellent clean store lovely set up and…
Excellent clean store lovely set up and Elaine was so patient and helpful
24 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.
Great service
Great service, Jonathan provided us with all the information and gave us time to choose what was best for us.
23 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Good visit
Good visit, no one chasing you around the shop. Helpful when we had chosen our sofa
23 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Aida made the whole experience easy
Aida made the whole experience easy, lovely and so good. Everything very straightforward and explained wonderfully by Aida. And Amelie looked after my dog during everything!!
21 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Jonathon was excellent
Jonathon was excellent. He made sure we understood all our options and highlighted certain considerations for us.
15 maart 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathon, we will make sure to pass this on! Have a nice day.
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