This team are clearly well on top of their technology. I am not technical but have received a huge amount of support for what would normally be very simple things with never a hint of frustration... Toon meer
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Lees wat reviewers zeggen
Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Toon meer
Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Toon meer
Bedrijf heeft geantwoord
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Geschreven door het bedrijf
- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Contactgegevens
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Verenigd Koninkrijk
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
4,9
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Switched to Soho66 last year after our…
Switched to Soho66 last year after our old provider kept dropping calls. Not had a single issue since. Support sorted the setup in about 20 minutes.
14 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Leah, thank you so much for taking the time to provide feedback! We are very pleased you were happy with our service!
Great company
Great company, first rate service. Well recommend
12 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Jesper, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Luke was helpful
Luke was helpful, and put me at ease as I was very nervous. i had been unable to complete the reset myself, but he reassured me and completed it quickly for me.
6 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Clare, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Luke, who we know will be delighted to read your comment!
Matthew was very helpful and my…
Matthew was very helpful and my requests were dealt with and implemented quickly. Great service!
2 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Richard, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
straightforward with no fuss
Explanation of what to do was very straightforward, and necessary changes to the system were done for me with minimal fuss.
4 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Dermot, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Absolutely first class customer…
Absolutely first class customer service.
A genuine pleasure to talk to a knowledgeable and helpful real person.
45 minute telephone conversation with no friction or attempts to end the call early.
3 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Mark, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
Had the pleasure of talking to Reece…
Had the pleasure of talking to Reece this morning who helped me upgrade all our phones. Excellent service!
3 maart 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Emma, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Soho66 were brilliant
Soho66 were brilliant – amazing service from start to finish. The staff were genuinely helpful, quick to respond, and made everything easy. Highly recommend if you want a smooth, friendly experience.
27 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Ollie, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Antwoord van Soho66
Hi Kate, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Great service from Soho66
Great service from Soho66. Matthew is always super helpful with any support we need. Highly recommend.
25 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Hayley, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
First-Class Support!
I spoke with Matthew in the support team and as every member of the support team @ Soho 66, he was professional, courteous and managed to deal with my query with minimum fuss. I cannot recommend Matthew or Soho 66 highly enough! Thanks as always, Glen
24 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Glen, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Working with Reece and the Soho66 team…
Working with Reece and the Soho66 team is always a pleasure. Great knowledge and fantastic support! Highly recommend Soho66
20 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Low cost, reliable calling with easy set-up
I was looking for a landline substitute for my WFH consultancy business as my mobile signal is poor and wi-fi calling just wasn't reliable enough, even though my Wifi is fast and robust. I also wanted PAYG as I won't be using it a great deal. Soho66 ticked all the boxes, was easy to join and get set up. The online guides were great and the AI help superb. Now I can stay in touch wherever there is WiFi or mobile data.
2 februari 2026
Antwoord van Soho66
Hi Peter, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!
Antwoord van Soho66
Hi Sifiso, we are incredibly grateful that you took the time out to leave us a 5-Star review!
We’ve been with Soho66 for a long time
We’ve been with Soho66 for a long time, and the service has always been great.
The system is reliable, and on the few occasions we’ve needed help, support has been quick and straightforward to follow.
Very happy overall and would happily recommend Soho66 to other businesses.
17 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Emily, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!
Excellent company
Excellent company . Been a customer a good while now and find they really go the extra mile to help if a problem occurs . Mathew very helpful .
13 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi James, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Great experience with Soho66 support.. with feedback
Great experience with Soho66 support team, he set up my phone diversion to my mobile in a few minutes - quick and easy, ready to go! :)
The only feedback I would provide is that on the website when I purchased the number, there's no information about using your physical phone for soho66, it was only until I called soho66 they gave me information of the external app (which then had to pay+download) It was only a £6.99 one-off fee so to be honest i don't mind! It should be stated on the website because as a business we want operations to be smooth so having this option before ie using this for personal device ideally would have been better if I had seen it when purchasing the number.
thank you Soho66 and I'm looking forward to using your service for my new business!
11 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Thank you so much for your kind words! We’re really pleased to hear you had a great experience with our support team and that your phone diversion was set up quickly and smoothly 😊 It’s exactly the level of service we aim to provide, especially when you’re setting things up for a new business.
We also really appreciate your feedback regarding using a physical phone or external app. Just to clarify, we do include information about device options and using third-party apps on our website under the help section and features tab.
That said, we’re always looking at ways to make key information clearer and more visible at the point of purchase.
Thanks again for choosing Soho66, and we’re excited to be supporting you and your new business moving forward!
We have been with Soho66 for our VOIP…
We have been with Soho66 for our VOIP telephone network and have NEVER been disappointed. It is just set up perfectly and any issues are dealt with by technical support who get onto any issue immediately.
We have been approached many times by other providers for our business but have always refused as it would be very difficult to find anyone better frankly and at a reasonable price that we are happy to pay.
More recently I dealt with Luke in Soho66's technical department who went well past my expectations.
11 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Clive, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Luke, who we know will be delighted to read your comment!
Quick identity , fast solution
The guy helping me was quick to identify what as troubling me and also assisted to find the solution.
10 januari 2026
Antwoord van Soho66
Hi Linda, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!
Matthew really helpful and quick to…
Matthew really helpful and quick to respond to query
5 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review!
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