This team are clearly well on top of their technology. I am not technical but have received a huge amount of support for what would normally be very simple things with never a hint of frustration... Toon meer
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Lees wat reviewers zeggen
Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Toon meer
Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Toon meer
Bedrijf heeft geantwoord
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Geschreven door het bedrijf
- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Contactgegevens
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Verenigd Koninkrijk
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I needed some technical assistance
I needed some technical assistance. Matthew came back to me very quickly with a helpful resource which explained the steps. Afterward, I needed further help and he fixed the setup for me.
5 februari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Ben, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
NICE PHONE HELP
NICE PHONE HELP, CLEAR INSTRUCTION, I WILL KNOW MORE AFTER WE HAVE DEALT WITH SOHO66 FOR 1 YEAR
12 januari 2026
Antwoord van Soho66
Hi Jackie, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!
Excellent support from Luke
Excellent support from Luke, solved my issue very quickly
30 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
My issue was swiftly and effortlessly…
My issue was swiftly and effortlessly resolved by Soho.
29 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Randy, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Great Support
Customer Service / Tech Support are outstanding, every member of the team are both knowledgeable and helpful.
27 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
Always great service and friendly…
Always great service and friendly staff. Thanks again Reece. 👍
19 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Andy, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Very good technical support and no wait…
Very good technical support and no wait to talk to the team - thank you Luke!
16 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Daisy, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Luke, who we know will be delighted to read your comment!
Brilliant Customer Service
The Customer service, both sales and technical is absolutely first rate. They are understanding patient and totally technically convergence.
14 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Andy, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Reliable, Knowledgeable and Trustworthy Company
Reliable, Knowledgeable and Trustworthy Company.
13 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Rob, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Five ⭐ service
In an era characterised by declining customer service, this company stands in stark contrast. Luke and Matthew are exceptionally helpful. They made the whole process absolutely seamless.
12 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Denis, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Luke & Matthew, who we know will be delighted to read your comment!
The service was excellent
The service was excellent, with a fast reply and a seamless transfer experience.
11 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Isaac, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
Everything worked as expected and the…
Everything worked as expected and the process was smooth and easy to follow. The service was straightforward and did exactly what I needed.
The only small suggestion would be to improve the website. It could be a bit clearer and easier to navigate, especially when looking for specific information. Nothing major, just a nice improvement.
Overall, I’m happy to use their service.
3 december 2025
Review zonder uitnodiging
Antwoord van Soho66
Hi Michael, we are incredibly grateful that you took the time out to leave us a 5-Star review!
They understood our requirements and…
They understood our requirements and helped with our requirements.
Cheers guys for your assistance
6 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Jason, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Good prompt support
Soho66 provided prompt support when we had an issue.
5 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Jim, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Yet again such an amazing service.
Yet again such an amazing service.
I didnt buy my equipment from Soho66 but regardless Reece help me to configure my new phone.
This is by any doubt the best company that I have ever had the pleasure of dealing with.
Happy new year Matthew, Reece and te rest of team.
6 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Gail, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Reece & Matthew, who we know will be delighted to read your comment!
Soho sorted my problem quickly and…
Soho sorted my problem quickly and easily.
6 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Carole thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
So Helpful…
Blain (the salesperson ws extremely knowledgeable and patient
5 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi John, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Excellent Services
We have been with Soho66 for many years and have used the virtual reception service for 6 years. The service is excellent, they have taken away the stress of missing calls, which could be missed job opportunities, they send you emails with the recorded phone calls, they are always polite and so very efficient. The technical team is 2nd to non always answer quickly and resolve any issues. I would highly recommend using Soho 66 and their services.
5 januari 2026
Review zonder uitnodiging
Antwoord van Soho66
Hi Karen, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
Very helpful support from SoHo66
Reece at SoHo66 went out of his way to help me through the process of signing up for SoHo66 service. It took longer than I thought to sort out, but now it's working fully, everything is very smooth and easy. The only problem I now have is that the phone they recommended has no instructions on how to use it, so I'm learning that bit by bit.
2 december 2025
Antwoord van Soho66
Thank you for your feedback, Judith. We’re delighted to hear everything is now running smoothly and that Reece was able to support you throughout the process. We appreciate your comments about the phone instructions and would be very happy to help with guidance or a walkthrough. If there’s anything we can do to turn this into a 5-star experience, please don’t hesitate to let us know.
The SOHO66 Support Team
For the past 13 years
For the past 13 years, I've been using Soho66 and their service never fails to impress me. Just yesterday, I encountered issues while trying to configure a new phone for my additional account with them. I reached out to their technical support, where Blain assisted me. His exceptional service made a difference—he listened attentively, grasped the issue, and patiently guided me through the process of inputting my account information into a new phone. Truly outstanding support!
30 december 2025
Review zonder uitnodiging
Antwoord van Soho66
Hi Jeremy, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Blain, who we know will be delighted to read your comment!
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