Soho66 Reviews 

Reece has been absolutely amazing, particularly regarding our recent phone system setup. His technical knowledge and customer service skills are truly outstanding. He knew exactly what to do and the setup was seamless. We highly recommend Reece for his expertise and commitment to excellent customer service.

There everything is simple and easy. That's what we need.
Reasonable prices. You can choose and add services. Any time.

Helpful advice and a 50% charity discount

Straight through to talk to someone to Matthew who understood our requirements and guided me package features and next steps. Easy, straightforward and rapid setup with no downtime. 100% confident that support is there and they are proactive in providing useful insights.

Great service, fast response and polite operators. We have primarily been using the Soho66 landline for over ten years and are perfectly satisfied.

The product didn't work, I contacted customer service twice and didn't receive an answer.

Edit December 20th:

After I posted a 1-star review on December 3rd, the company reached out on December 10th and said my messages hadn’t reached their support queue. A full refund was issued.
I’m updating this to three stars. The main issue was support responsiveness; the product mismatch was resolved via the refund.

Matthew was really helpful ..very knowledgeable and made the process very easy

Matthew walked me through setting up call diverting through the app for over 45 minutes. He was patient and gave very clear instructions. It's not the simplest system to set up, but the customer service has always excellent and very responsive.

I already have several numbers with SOHO66, and have just ported another. Process is so easy and quick. This one took 4 days. The good thing, as well as the excellent and quick responses from the support team, is that they set up the number on the account in advance, so I can do all the preparation of the phones and routing in advance. So on the day of porting, it's just a case of waiting for the new phones to start ringing. Highly recommended.

Great service, quick response time and transfer was so smooth

I've been a customer of Soho66 for 13 years now and have always been impressed with the company and the telephone support it provides. Yesterday, I was having some problems setting up a new phone on my second phone account with Soho66. The member of staff on the technical support line (Blain) was absolutely superb. He listened, understood the problem and carefully took me through the steps to enter my account details into a new device. Absolutely first-class service!

Amazing company! We've been with them now for over 8 years and cannot fault them. Admin panel to route calls is great and very flexible. If we have an issue or need advise they are always only a phone call away and provide top class phone service including responding to queries in a timely manner. If there were 6 stars, I would have given them that!!

Matthew the support engineer constantly works hard to make sure our business maintains uninterrupted comms. Awesome service!

Super helpful team. Sorted the issues without any fuss.

Reece was extremely helpful and patient. He quickly understood our needs and came up with excellent practical suggestions.

I experienced a fault on my business phone line and needed to install a new base station. Matthew from the tech dept. at Soho66 patiently guided me through handset registration & base station configuration. It was amazing to witness his technical skill and professional ability to get me reconnected. My phone is back to normal. I would highly recommend their services. Thank you for your help Matthew. Stephen M

Blain was very helpful resolving a nagging query we hadn't been able to fix internally. Overall great service from Soho66

I had to port a number to Soho66. The staff was amazingly helpful. Very fast responses by email, and the information they provided was always relevant. Such a service is very rare today.

The support is very efficient and helpful. My plea for help was answered by Matthew within a few hours and he follow up on his reponse to ensure that my business was back on track without delay. I appreciated the swift and professional reply and hand- holding throughout the troubleshooting process.

Good, fast and helpful service from Reece in helping us set up our SIP settings and phone. logged on remotely to support and help. spoke through step by step set up.