Solar Power Store Canada Reviews 181

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Top-Tier Product and Even Better Service I installed the Micro-Air EasyStart on my 2011 Carrier heat pump to stop the house lights from dimming every time the compressor kicked in. The results ha... Toon meer

Beoordeeld met 5 van de 5 sterren

Correct order was received, very well packed with 8 solar panels, 3 Goose racks, a Lux 6K and some bits and pieces, no damage, nothing missing. The goose rack was not cheap, but very well made, wi... Toon meer

Beoordeeld met 3 van de 5 sterren

as an adherent of all this hustle around nature, i got to say that i have chosen solar panels as the main source of energy deliberately, i'd say consciously. i searched this website for certain typ... Toon meer

Beoordeeld met 5 van de 5 sterren

Nous avons eu un avarie à la livraison. Un panneau était brisé. Nous avons immédiatement soulevé le point avec photo à l'appui au service à la clientèle et ceux-ci nous sommes revenus avec certaines o... Toon meer

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. Elektrische apparatuur winkel
  3. Zonne-energie aannemer
  4. Leverancier van apparatuur voor zonne-energie

Geschreven door het bedrijf

Welcome to Solar Power Store Canada, your premier destination for cutting-edge solar solutions that illuminate a sustainable tomorrow. As a leading solar equipment distributor and installer, we take pride in delivering end-to-end solar services tailored to meet the unique needs of both residential and commercial projects. At Solar Power Store Canada, we are committed to revolutionizing the way you harness and utilize solar energy. Our comprehensive range of top-tier solar products, coupled with our expert installation services, ensures that every project we undertake is a shining example of energy efficiency and environmental responsibility. Residential Projects: Transform your home into a green oasis with our residential solar solutions. From sleek solar panels that seamlessly integrate with your roof to advanced energy storage systems, we offer a holistic approach to solar power for homeowners. Our team of skilled professionals is dedicated to guiding you through the entire process, from initial consultation to installation and beyond. Embrace the sun's potential and enjoy sustainable energy independence right at home. Commercial Projects: For businesses looking to make a significant impact on their energy consumption and environmental footprint, Solar Power Store Canada is your trusted partner. Our commercial solar solutions are designed to optimize efficiency, reduce operational costs, and position your business as a leader in sustainability. We work closely with commercial clients to develop customized solar solutions that align with their energy goals and contribute to a brighter, cleaner future. Why Choose Solar Power Store Canada? Expert Guidance: Our team of experienced professionals is here to guide you through every step of your solar journey, ensuring a seamless and stress-free experience. Top-Tier Products: We source and provide the latest and most advanced solar equipment, guaranteeing optimal performance and long-term reliability. Custom Solutions: Recognizing that every project is unique, we tailor our solutions to meet the specific requirements of each residential and commercial client. End-to-End Service: From initial consultation and design to installation and ongoing support, we provide comprehensive end-to-end solar services. Commitment to Sustainability: At Solar Power Store Canada, we are driven by a commitment to environmental responsibility. By choosing our solar solutions, you join the movement toward a greener and more sustainable future. Experience the power of solar with confidence and excellence – choose Solar Power Store Canada for all your residential and commercial solar needs. Together, let's embrace a brighter, cleaner, and more sustainable future.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 4 van de 5 sterren

Laura did a fine job trying to track!

Laura did a fine job trying to track down appropriate courier services to get the shipment as close as practically possible to my remote location. Tracking could be improved, I get that the certain legs of the journey may change couriers and they do not always track the same way but at the end of the day tracking is their to assist the customer and if it does not tell you where and when to the point of delivery it is somewhat useless. Overall I am happy with the service.

5 november 2023
Review zonder uitnodiging
Logo Solar Power Store Canada

Antwoord van Solar Power Store Canada

Thank you for taking the time to share your feedback, and we appreciate your understanding and constructive insights. We're pleased to hear that Laura's efforts in tracking down appropriate courier services to reach your remote location were acknowledged.

Your observation about tracking is well-noted, and we completely understand the importance of accurate and detailed tracking information. We're committed to enhancing this aspect of our service to better assist our customers.

We're delighted to know that, overall, you are happy with the service. Your satisfaction is our priority, and we are continuously working to improve every aspect of our customer experience.

If you have any further suggestions or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you even better in the future.

Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, product is working very well.

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Solar Power Store Canada

Thank you so much for your positive review! We're thrilled to hear that you experienced fast delivery and that the product is working very well for you.

Ensuring timely delivery and providing products that meet or exceed expectations are priorities for us, and it's great to know we achieved that for you.

Your satisfaction is our ultimate goal, and we appreciate your trust in our services. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out.

Thanks again for choosing us. We look forward to serving you in the future!

Beoordeeld met 5 van de 5 sterren

Great service and really quick delivery.

10 oktober 2023
Review zonder uitnodiging
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Antwoord van Solar Power Store Canada

We want to express our sincere gratitude for your positive review! We are thrilled to learn that you had a great experience with our service and appreciated the quick delivery.

Ensuring excellent service and speedy delivery are fundamental to our commitment to customer satisfaction, and your feedback reinforces our dedication.

Thank you for choosing us, and we look forward to continuing to provide you with outstanding service. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.

Once again, thank you for your kind words!

Beoordeeld met 4 van de 5 sterren

Overall Satisfied

Or order was shipped with some of the wrong parts - we were missing 2 pieces from the racking system and got a 1 string disconnect switch not the 2 string we paid for.

Once we realized this and reached out the rep was good about it - fast communication and didn't bill us for the extra shipping on those parts, but it was still a scramble to get them in time of our install and took extra time on our part.

Overall satisfied with the solar store - we're only half done our install so can't comment on the products yet. Pricing was very competitive - best we've found - and the support has been good in terms of explaining how everything goes together as we're doing the installation ourselves.

15 september 2023
Review zonder uitnodiging
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Antwoord van Solar Power Store Canada

Thank you so much for taking the time to share your positive feedback! We are delighted to hear that the parts you ordered were exactly what you were looking for.

Customer satisfaction is our top priority, and it's fantastic to know that we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out.

Once again, thank you for choosing us. We look forward to serving you in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service and pricing!

Excellent service and pricing. Shipping was fast and my 16 panels were packaged very securely. I picked them up at a local shipping company and everything went smoothly. I definitely will be a returning customer!

5 oktober 2023
Review zonder uitnodiging
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Antwoord van Solar Power Store Canada

We are genuinely grateful for your outstanding review! Thank you for taking the time to share your positive experience with our service and products.

It brings us great joy to hear that you found our service excellent, pricing reasonable, and shipping fast. Ensuring the secure packaging of your 16 panels is a testament to our commitment to delivering products safely.

We are thrilled that your pickup process at the local shipping company went smoothly. Your satisfaction and intention to return as a customer mean the world to us.

If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your trust in us and look forward to serving you again.

Once again, thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Ordre to delivery Quick and perfect

The Product was available. The ordre quickly procédés and delivery was only a few Days later. Solar panels were well wrapped and put on a Skid a bit larger. All delivered on perfect condition.

15 september 2023
Review zonder uitnodiging
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Antwoord van Solar Power Store Canada

We are genuinely grateful for your outstanding review! Thank you for taking the time to share your positive experience with our service and products.

It brings us great joy to hear that you found our service excellent, pricing reasonable, and shipping fast. Ensuring the secure packaging of your 16 panels is a testament to our commitment to delivering products safely.

We are thrilled that your pickup process at the local shipping company went smoothly. Your satisfaction and intention to return as a customer mean the world to us.

If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your trust in us and look forward to serving you again.

Once again, thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Excellent customer support

I’ve placed several 10k plus orders. Any issues I have had, have been remedied right away within a day or so. Very good customer service.

20 september 2023
Review zonder uitnodiging
Logo Solar Power Store Canada

Antwoord van Solar Power Store Canada

We are genuinely grateful for your outstanding review! Thank you for taking the time to share your positive experience with our service and products.

It brings us great joy to hear that you found our service excellent, pricing reasonable, and shipping fast. Ensuring the secure packaging of your 16 panels is a testament to our commitment to delivering products safely.

We are thrilled that your pickup process at the local shipping company went smoothly. Your satisfaction and intention to return as a customer mean the world to us.

If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your trust in us and look forward to serving you again.

Once again, thank you for choosing us!

Beoordeeld met 2 van de 5 sterren

Very poor customer service

Very poor customer service. Communication is severely lacking. Price is never what’s quoted. It’s waaay more, without clear itemization. Baffling. This is not a full service package despite being told it was. If I wasn’t already committed to this project financially, I’d go with someone else. Hopefully our setup actually gets completed, eventually, but after that I won’t use them again. If by any chance they read this review and improve their service and communication, I may be inclined to reflect that in a final review. Very disappointed and feeling ripped off. Note: the contracted electrician Bryant is wonderful and also suffering from their lack of communication.

15 september 2023
Review zonder uitnodiging
Logo Solar Power Store Canada

Antwoord van Solar Power Store Canada

We sincerely apologize for the challenges you've encountered during your solar project, and we appreciate you bringing them to our attention. We understand the frustration you've experienced and want to clarify our role in this situation.

We want to emphasize that we served as the equipment supplier for your project and were not directly responsible for the installation process. It's disheartening to hear about the communication issues and changes that have occurred, and we genuinely regret any inconvenience this has caused.

While we take responsibility for our part in providing equipment, it's important to note that the planning and execution of the installation fall under the responsibility of the contractor and installer. We acknowledge your concerns about pricing transparency and understand the importance of clear communication in these matters.

We have taken your feedback seriously and will be addressing these concerns with the installer to ensure better coordination moving forward. We value your commitment to this project and would like to work towards a resolution that meets your expectations.

If you have specific concerns or details you would like us to address, please feel free to contact us directly at [Your Contact Information]. We are committed to improving our services and appreciate your patience as we work through these challenges.

Once again, we apologize for any inconvenience you've experienced, and we genuinely hope to have the opportunity to restore your confidence in our services.

Beoordeeld met 5 van de 5 sterren

Rocky start ended great

I truly enjoy the online shopping experience, no high pressure sales tactics and so forth. Sometimes this can get me into trouble by not reading the small (or large) print. An issue arose and the team at solar power store stepped in to solve my issue and get things on the way.

5 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great value

Fast shipping and well packaged. Products are great quality and work great.

16 augustus 2023
Review zonder uitnodiging

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