Solar Power Store Canada Reviews 181

Delivered on Time as promise from their store to Québec City. Very well packed on a pallet. Thank you solarpowestore.ca

Very fast service, well packed as I ordered one from Amazon that came cracked

Friendly people with great customer service and gratitude for supporting a Canadian business in these challenging times.

The 48V unit runs much cooler then expected. The fact that it has an IP waterproof rating is very reassuring for my marine application. Great service from the folks at the Solar Power Store.

I was very pleased with the service with the solar power store team. They worked with me to make sure I received everything in a timely manner.

The shipping team could have done a bit better with how the Panels were shipped. They were on edge and they arrived leaning at about a 20 degree angle, without any added extra support which resulted in two broken panels (some 2x4s serving as bracing would've done the trick). I simply called Michael with Solar power store and they replaced the broken panels at no added expense and in a timely manner which I was very pleased about.

Great price, in stock and fast shipping, what more is their to say?

La batterie fonctionne très bien et a une bonne capacité, tel que prévu pour une batterie au lithium. Je suis satisfaite du produit et je l'ai reçu rapidement. Je n'ai pas encore testé l'auto-chauffant. J'ai aussi reçu l'aide d'un employé par chat su
Par contre, j'ai demandé une preuve écrite pour la garantie de 10 ans, et ce, à 3 reprises au cours des 3 dernières semaines, par chat ou pour courriel, et je ne l'ai pas encore reçu,

From ordering to learning about the product everything was seamless.

The shipment arrived faster than expected. I installed both panels on my boat, and I am very happy with the performance. I'm getting a lot of power even on an overcast rainy day. This sure beats the regular flexible RV panels.

Very professional team Solar Power Store has put together. Knowledgeable, informative, prompt and helpful, right from ordering to the product being received. I haven’t started the project yet, but from previous dealings, I’m sure I will be treated in the same manner. Great job Solar Power Store!

The worst online vbuying experience i ever had, stay away from this company! From the start when i bough a 12 volt fridge didnt have a confirmation for the first 2 weeks. I then proceed to write an email to them to get an answer many many days later saying they didnt have the fridge in stock. Is it that hard to inform your costumer that you dont have the order in stock? Then i had to pay 300$ extra for shipping on top of what i already paid becaus they had to send it on a pallet. Then i made sure before they send it that it would be here on time becaue im moving and i eould need to be here fore the 22 of july. They told me it would be here for sure but of corse its mot here now. They are uaing yrc for ahipping who is one of the worst shipping company ever. Now i will jave to drive more the 1000 km to comeback and pick up the fridge becaue of that unreliable company. Just a nightmare since the start. Please stay aways from them!!

Great people to work with, excellent service and price was best of all competitors.

Michael helped me with special needs order and Elena helped me with the delivery company which was not being very responsive. Very happy with the overall experience. Many thanks to both.

Product so far is great.

Support is non existing. After calling emailing and text we got zero help on any setup questions. I have been sure to let the 30 Cottagers around us to go somewhere that there is better service when needed.

It’s unfortunate that there is little to no support.

We had a couple issues but Michael took care of it right away. We had a lot of dealings with Solar power store and never had any problems. All staff are very courteous and are very helpful. We strongly recommend
Solar Power Store for all Solar needs. Thanks guys.

Attitude of staff was like it was a bother just to say hello.

Business must be amazing as the indifference to customers was palpable.

Supposedly you have to make an appointment but this was never mentioned on two phone calls prior to visiting the location.

Can i please get my orders shipped to my clients please. I will begin purchasing direct from China if orders do not get processed quicker. My clients are fleet customers who expect shipments in a timely manner

Thank-you Folks

The staff were friendly, knowledgeable and very helpful.

They had a stock item that was no longer made. Shipped in good time and came in good condition