Solutions Plumbing & Heating Reviews 

62
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tom was very helpful throughout the process and was always easy to get hold of and would get back to us promptly. The team he sent to complete the work, (Led by John), were punctual, hardworking,... Toon meer

Beoordeeld met 5 van de 5 sterren

Like others, I've had many plumbers and trades work on our house. Honestly, never ever had such caring, professional, kind, efficient, knowledgable and fairly priced plumbing team - ever. This compa... Toon meer

Beoordeeld met 5 van de 5 sterren

Going via an independent tradesman does not offer you any better price (at all), any guarantee on the job quality, any hassle free paper work, no extras apart from boiler installation, and no piece of... Toon meer

Beoordeeld met 5 van de 5 sterren

I contacted Tom before owning the property after I had the surveyor report, unlike many plumbers he took the time to explain give honest advice and also gave a rough quote. I appreciated this more tha... Toon meer

Bedrijfsgegevens

  1. Boiler leverancier
  2. Verwarmingsinstallateur
  3. Ketel- en verwarmingsdienst

Geschreven door het bedrijf

No problems, only solutions. With over 20 years of experience, we specialize in high-quality boiler installations, servicing, and underfloor heating solutions. Accredited with leading brands like Vaillant and Worcester Bosch, we focus on delivering reliable and efficient services tailored to meet our customers' needs. Our goal is to develop lasting working relationships, offering peace of mind with long-term support and warranties. Whether you need a new boiler, routine servicing, or expert advice, we’re here to help.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

62 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(62)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great

I feel I was given good advice as to the best boiler solution for my needs. The gas engineer was great, listened to any problems and made adaptations . He was very polite, hard working and ensured no mess was left. No complaints at all

23 februari 2025
Beoordeeld met 5 van de 5 sterren

Solutions plumbing & heating has done a good job for me

Solutions plumbing & heating is a trust worthy company. When my old boiler broke down and needed to be replaced, I called them in for the work. They have done exactly what has been agreed with quality and efficiency. I am very impressed with their professional approach. Tom explained everything clearly and it made very good sense. The price for the work was competitive on a like to like basis. After the job done, there was some water pressure dropping issue, they followed it up and had it sorted. Overall, I am very satisfied with their work and would recommend them to my family or friends.

A happy customer
Jeremy Wu

30 januari 2025
Beoordeeld met 5 van de 5 sterren

Highly recommended

Installed a new boiler next day, did a great job, efficient, courteous and at a fair price. So much better than many other firms out there. Would use again. Overall highly recommended..

6 februari 2025
Beoordeeld met 1 van de 5 sterren

Steer very clear of this company

Steer very clear of this company. They take no responsibility for their work nor their failings. I am taking legal action against them and have reported them to trading standards. Worst case, I believe they were also fraudulent when I changed my mind about upgrading the pipework from my front door to the panement. On moving back in, the water pressure was very low and the first comment was that they had told me to upgrade the pipework. As it turned out, they had (I believe deliberately) left the stop valve only half open and had recommended that there was no access to the stop valve required internallly because the water could be turned off on the street. As a result I had to have the newly laid floor dug up to show what they had done and open the stop valve. They also failed to connect one of the downstairs radiators at all and seem to be attempting to say all of this was someone elses fault

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I would not recommend

The owner is friendly and polite. I would say he is a professional salesman. However, the engineers are very careless when they install a new boiler for us. They broke our main door and damaged our wall, leaving the wall with a big hole on it. After messaging them several times, they finally did something to fix the hole, but by using grey paint on a white wall. They also stop following up on outstanding issues after you made the payment.
At the end, they did deduct 0.2% from the payment to compensate us for the damage on the wall. But there are outstanding issues they did not follow up.
1. The strong gas smell in the boiler room
2. The grey paint on white wall to cover the hole
3. A broken door hinge
4. They didn’t return us the parking pass

They also charged us for 2 full days of work, where the engineers only came for 2 half days( from 9am to before 1pm)

9 oktober 2024
Review zonder uitnodiging
Logo Solutions Plumbing & Heating

Antwoord van Solutions Plumbing & Heating

Thank you for your feedback. We’re pleased that we were able to resolve your concerns and agree on a fair outcome, including a deduction from the final cost.

We would like to clarify that at Solutions Plumbing & Heating, we do not employ salesmen—every member of our team is a fully qualified and registered Gas Safe engineer, dedicated to delivering high-quality workmanship and expert advice.

Regarding the time spent on-site, our pricing reflects not only the physical installation but also the time invested in preparation, sourcing materials, travel, and post-installation support. Our aim is to ensure that every job is completed to the highest standard, with attention to detail and customer satisfaction at the forefront.

We appreciate your trust you put in us and are always here should you have any further questions. Thank you for choosing Solutions Plumbing & Heating.

Beoordeeld met 5 van de 5 sterren

A quick and efficient service from Solutions Plumbing

Solutions Plumbing offered a review and quote with a date for replacing my boiler within a very short period of time. The work was carried out quickly and efficiently by friendly and skilled engineers who responded knowledgeably to all my enquiries.
I was very pleased with the outcome as everything was located exactly where I wanted it with no exposed pipework and the site left clean and tidy.

14 oktober 2024
Beoordeeld met 5 van de 5 sterren

They turned up on the date stated.

They turned up on the date stated.
Put down floor coverings before starting work to protect my carpets & cleaned up each day when finished.
Very nice guys and finished a little earlier than stated.

30 september 2024

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