Spa & Massage  Reviews 

I had a 60-minute deep tissue massage by Ana and it was just what I needed. The spa is very clean and calming. I would absolutely go again.

Staff were so friendly, masseur was great, I felt amazing after. Definately worth every penny! Highly recommend

It was my first time visiting this massage place, the experience was wonderful from start to finish. The reception was fantastic and friendly. Maire ( the Irish lady ) was extremely professional and I relaxed from the moment I met her. I suffer from soreness around my shoulders and neck, she spotted the issue immediately and worked through my body with care.

Amazing massage, very tonic! Beatrice was great, thank you so much! I will definitely come back :)

I would like to express my appreciation . this company is exceptionally well organized and truly clean . Everyone who provides services here is very courteous and professional . I'm genuinely happy that I found this place after so many years trying the other places , which also comes with more affordable and also offers more competitive pricing. I wish them continued success.

I had a deep tissue massage with Ileana, and it was probably the best massage I've ever had! I left the centre feeling incredibly relieved. I had a lot of knots and tension in my upper back, and she was able to release all of them. I'm genuinely delighted with the experience and would highly recommend her. 🙂

Great experience. Friendly and welcoming reception staff. I have the best massage with Alexandra, very relaxing and able to fix my very tight muscles. Already planning the next one.

I had my first deep massage therapy with Taz. She was very friendly and helpful as I had very stiff shoulders and muscle cramps from my thighs. She focused on my upper body mainly to massage which relieves my tension in my shoulders. She also provided some exercises that I could do at work or leisure time.

I had the most amazing massage with Duncan at your Richmond branch. He started by asking me if there was anything in particular he could help with and after explaining the problem area I had, he worked specifically on this area and almost 3 days later I still have no pain.

The massage itself was incredible, Duncan was great and so I purchased a package providing me with 2 more massages to look forward to!

One of the best massages I have ever experienced. Gabriella’s intuition and combination-style massage is truly fantastic. Spa & Massage Belsize Park always provide a warm welcome and happy to help with any enquiries and additional support. I am very happy to be local and be able to use Spa & Massage as often as I can. Thank you Belsize Park Team! See you soon :-)

Exceptional. Really excellent massage in a very relaxing environment. The team are great which makes booking and arrivals really easy.

I got an Anti-stress massage and it was one of the best massages i have ever had! Adriana was amazing! She knew and understood the exact points i had pain, and worked to ease it. My body feels so much better now and lightweight. I am already planning my next visit. Safe to say never going to another spa now.

New
**Warning from a consultant doctor about this place .
Very unprofessional and rude staff . Very poor unprofessional customer service with negligence . They used to be good 10 years ago but they are far beyond all professional and ethical standards. No wonder the recent poor reviews and no wonder their desperation by reducing their prices and sending offers ,to attract customers .

One of the receptionists at Earl’s court named (B)was rude .she talking to her colleague while I was talking with her !

I contacted Headoffice who promised better customer service and professionalism however ,this person continued to be rude .

I called to book massage and enquired to use one of the vouchers they provide to loyal customs but she laughed !

I was very offended from such rude and unprofessional behavior .
My understanding is that you offer the vouchers to your loyal customer when they purchase package to use them and I never used any of the 5 vouchers ,so anyone would expect from a presumable professional salon to deal with customers in a respectful ,decent and professional manner ,rather than such disgusting and offensive behavior !

I contacted the head office again about this person’s rude and unprofessional behavior but no acknowledgement or apology !!!

They used to be good 10 years ago but obviously they fell very short of the required professional and ethical standards !

Avoid and better go to a professional place .
0/5

Gabriella B was incredible; she spent the whole time focusing on my problem areas. The perfect amount of pressure. Best massage I’ve had in a long time.

I had a 60-minute De-Stress Massage at Spa and Massage on Chiswick Road and had the pleasure of being treated by Rita. She was absolutely excellent—very attentive to my injuries and incredibly intuitive about what my body needed throughout the session.

What started as a de-stress massage evolved into a combination of de-stress and deep tissue work on my back, which was exactly what I needed. Rita struck the perfect balance between relaxation and targeted treatment, leaving me feeling much better afterwards.

I would highly recommend Rita to anyone looking for a skilled and caring therapist, and I will definitely be returning. Thank you!

I booked a 30 minute session to work on some tense lower back and hamstring muscles. The atmosphere was really nice and I was offered a complementary tea after the massage had ended. Liliana and the other members of staff were excellent too.

I booked a deep tissue massage with Zina after a very intense exam season, balancing two months of studying alongside swimming and training, and it was exactly what I needed. Honestly, it was one of the best massages I’ve ever had. Zina was incredibly professional, made me feel completely relaxed, and managed to work through all the tension and tightness I’d built up over the last few months. I left feeling refreshed, relaxed, and so much better. Highly recommend!

I really like to come here for a massage, I leave the centre like new! Masseuses are very nice and talented. I'm now a regular customer. Highly recommended.

Great experience and excellent massage by Jelena B- made a big difference in the muscle tension I was suffering from.

Spa and Massage is a beautiful, tranquil oasis in the heart of Chiswick with quality client attention. Age-old aches became history thanks to Victor. The selection of masseurs / masseuses is a great feature and it's a USP to have a choice of who provides your treatment. I literally went from mere crumpled human to pliant goddess! So if you feel you owe your body some tlc, this is the place. Highly recommended.