Spacer.com.au Reviews 606

Sarah from the Customer Service team was very helpful and quick to respond to my issue. In general the customer care team at Spacer is very good!

Sarah was very easy to deal with, responded quickly to my emails and answered all of my queries. Made whole process very simple. Thank you Sarah 😊

They are amazing especillay their Customer Support person Sarah. I have dealt with Sarah 3 times now regarding a parking matter and she has been very responsive and on-time with her answers.

Great experience with Spacer so far. I would highly recommend.

PS. give Sarah a raise - such star employees are rare to find these days.

Spacer found the car space I'm renting very quickly. Clarissa is great to deal with and always answers my queries promptly.

I was searching for a storage solution for my weekend car during a move and stumbled upon Spacer. From the start, I was amazed by their responsive customer service—something that’s sadly rare these days. It was refreshing to deal with a platform where someone actually replies promptly and helpfully.

My host echoed the same sentiment: Spacer works exceptionally well for both hosts and renters. When I needed to terminate my space early (since my new place has a double garage), there were no issues at all. Both the host and Spacer handled it seamlessly, and Spacer quickly refunded the balance of my prepaid rent (since payments are made a month in advance).

Special shoutout to Clarisse, the customer service representative who assisted me with the termination process. Her professionalism and efficiency were top-notch. It’s no surprise that her name pops up in other reviews as well—clearly, she’s a star on the team! Management should seriously consider recognising her contributions.

If only more platforms—especially the big ones—could match Spacer’s level of responsiveness and accommodation. Highly recommend Spacer for anyone needing storage solutions!

I’ve been renting a bay since 2023, and the sign-up process was quick and straightforward. Accessing invoices was easy, and the customer service was excellent. I recently had to cancel the bay as it’s no longer needed, and Clarisse from the Spacer Team was incredibly helpful making sure the end date was correct and communicating final payment cost.

I signed up for spacer and parked in my assigned spot. I even sent a picture of my car to the owner to make sure I was in the right spot and he confirmed. I came back a few days later to get my car and it was gone. Turns out they gave me an illegal spot and my car was towed. I had to pay a $50 parking ticket and $250 towing fee on top of my $100 spacer fee. Spacer was completely unhelpful even though I sent them all the proof and the spot owner was unresponsive. He went complete ghost and they sided with him even though they couldn’t get a response from him. They ended up offering me my money back leaving me $350 in the hole. I would park your car on the street before trusting them.

very quick to respond with an answer. If it all goes as informed the result will be good. Thanks.

Support staff were really attentive to my concerns and answered all my queries promptly and courteously. Above and beyond what is usually expected. Highly recommended

I found the app easy to use and the communication with the owner and the service team has been prompt.

Sarah was very efficient in dealing with my query regarding a car rental space.
She kept in regular communication until the matter was resolved.
Thank you

SPJ

Great service from Tony and the team. I highly recommend spacer for all your parking needs.

I obtained a parking space through Spacer and had been dealing with Sarah who was most informative and helpful. The whole process was made simple and easy by Sarah. I can thoroughly recommend them.

Brian
Surry Hills

There are great community for renting out the space that we didn’t use. I highly recommend this website to anyone who have empty space and haven’t use it to grow your money!

Car renting process pretty seamless.
Website can be a little clunky and confusing, but customer service team was surprisingly attentive and helpful

I was looking for parking space in CBD. Instead of using big commercial, you can have more alternative in the spacer.

As well as that, the customer service is responsive and very helpful.

Great service from Sarah and CJ! Recently experienced difficult situation as renter made excuse with the card(said not working, on return proved it's working), want to cancel service without serving notice period as the agreement. The renter was not cooperative, and break the T&C. Lucky has this issue settled by Sarah and CJ professionally, proved choose spacer to rent is wise choice, hope we have a good journey moving forward...

Easy to use. Some listings were not present on competing websites but were only available on spacer. Great customer support and 10% discount for the first month!

All my interactions with Spacer have been very positive with any queries promptly answered and addressed.