All through our two year contract with a couple of different clients with Spacer and Parkhound in the CBD of Sydney Sarah and other team members always made sure my questions were answered. Even if... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Place was double booked so it was on me to cancel. Trying to call support for so long but nobody answers. Starting to feel like a scam. Edit: Can confirm they processed their refund. Not a scam, ju... Toon meer
Bedrijf heeft geantwoord
Finding the exact area (even in the building I live) was great! The website was easy to use and sent me reminders and notifications through email promptly when responses had been sent and next steps t... Toon meer
Bedrijf heeft geantwoord
Sarah was able to resolve my problems with the car parks and was ahead and helped me to find another one. This is wonderful customer service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Spacer.com.au
Geschreven door het bedrijf
Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).
Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.
Money Back Guarantee
A little peace of mind
If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:
- The issue is raised within 24 hours of the booking confirmation, and
- The space is unavailable at the date and time of your agreement, or
- There is a significant error in address or description of space, or
- Your vehicle cannot fit in the space
Please note:
- Removalist fees, alternative parking or transport costs, towing charges and any fines are not included as part of the money back guarantee
- Issues not included above, including change of mind, are not covered by our money back guarantee
- Your issue will be confirmed with the Host
Contactgegevens
Level 3, 55 Pyrmont Bridge Rd, 2009, Pyrmont, Australië
- 1300 500 538
- support@spacer.com.au
- spacer.com.au
4,4
Uitstekend
606 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Spacer.com.au
Thank you for the kind review! We're glad you had a great experience. If there's anything we can help with in the future, don’t hesitate to reach out.
Antwoord van Spacer.com.au
Thank you for your feedback! If you have any other thoughts or need assistance, feel free to let me know!
Antwoord van Spacer.com.au
Thank you for your feedback! We're glad to hear you found the experience quick, clean, safe, and convenient. Your satisfaction means a lot to us!
Spacer was easy to use
Spacer was easy to use, and Clarisse was great to deal with. Friendly and obliging. Thank you.
28 april 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your kind words! We're thrilled to hear that you found Spacer easy to use and had a great experience with Clarisse. Your feedback means a lot to us and inspires us to keep providing excellent service.
Generally a good experience
Generally a good experience. My only issue is with your Hosts that add your fees/ commission to the price of a parking lot.
1 april 2025
Antwoord van Spacer.com.au
Thanks for the review! Glad to hear you had a good overall experience. Totally hear you on the pricing, Hosts do set their own rates, and sometimes they factor in our fees, which we know can be frustrating. We’re always working on ways to make things clearer and more consistent across the board.
Appreciate you taking the time to share your thoughts!
A good service for locating parking…
A good service for locating parking spaces.
I have a small commercial vehicle so height was critical in locating a space.
This is not available on most postings, so you have to virtually book the space (and pay) before you can contact the owner and check it out.
20 februari 2025
Antwoord van Spacer.com.au
Thanks for the review! Great to hear you found the service helpful overall. Totally understand how important height clearance is for your vehicle—it's a great point. We're working on getting more detailed info like that added to listings to make things easier upfront.
Appreciate the feedback!
Great service
Great service - friendly, efficient, and very helpful if any issues occur.
11 april 2025
Antwoord van Spacer.com.au
Thanks so much for the 5-star review! We're thrilled to hear you've had a great experience and found the team friendly and helpful. We're always here if you need anything.
Antwoord van Spacer.com.au
Thank you so much for the great review! We're thrilled to hear that you found the site easy to use and the instructions clear. We always aim to make things as straightforward as possible for our users.
Thanks for choosing us!
Antwoord van Spacer.com.au
Thank you for the wonderful review! We're so glad to hear that you experienced prompt and professional service. Timely feedback is something we take pride in, and we're happy it made your experience a positive one.
Thanks for your support!
Great support and easy to book
Booking experience was great, as well as the support. Had a bit of communication issue with the person in charge of my lease, but no big deal. Everything was sorted out through the Spacer's customer service team.
1 januari 2025
Antwoord van Spacer.com.au
Thank you for the wonderful review! We’re so glad to hear that your booking experience went smoothly and that our customer service team was able to help resolve any issues quickly. Your satisfaction is our priority, and we’re happy we could assist you!
Thanks for choosing Spacer!
Antwoord van Spacer.com.au
Thank you for the great review! We're so happy to hear that you had an excellent experience with our service. We truly appreciate your feedback!
Thanks for choosing us!
Outstanding customer service
Sarah’s customer service was outstanding. She went above and beyond to solve my issue with a very favourable outcome. Thank you
1 april 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for the amazing feedback! We’re so glad to hear that Sarah was able to go above and beyond to resolve your issue. We’re proud to have her on the team, and we truly appreciate you sharing your experience.
Thanks again, and we look forward to serving you in the future!
Responsive customer service and easy to…
Responsive customer service and easy to use platform
8 april 2025
Antwoord van Spacer.com.au
Thank you for the great review! We’re so glad to hear that you had a positive experience with our responsive customer service and found the platform easy to use. Your feedback means a lot to us!
Thanks for choosing Spacer!
Antwoord van Spacer.com.au
Thanks for the 5-star rating! We totally get it—sometimes stars say it all. We appreciate you taking the time to share your thoughts, and we’re so glad to hear you had a great experience.
Thanks for choosing Spacer!
Courteous & helpful
Sarah was courteous & helpful when she dealt with my enquiry
3 april 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for the kind review! We're so glad to hear that Sarah was courteous and helpful in assisting with your enquiry. We’ll be sure to pass along your feedback to her—she’ll be thrilled to hear it!
Impressive customer support
I was very impressed with Customer Support provided by Sarah. First, my call was answered promptly. Second, she addressed and solved my account login issue, and third, she stayed with me to check to make sure my login worked. Sarah was courteous and professional. A pleasant change dealing with Customer Service that works!
2 april 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for the fantastic review! We're thrilled to hear that Sarah provided you with such prompt and professional support. We’re glad she was able to resolve your login issue and ensure everything worked smoothly. It’s always our goal to provide excellent customer service, and we truly appreciate your kind words!
Very efficient and friendly service
I was most impressed with the Customer Support I received when I listed my car park for rent. Although I changed my listing numerous times Clarisse was always courteous and efficient in responding to my editing needs. Thanks so much Clarisse for your kindness at what was quite a stressful time for me.
23 maart 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your wonderful review! We’re so glad to hear that Clarisse provided courteous and efficient support during your listing process. We understand that these things can sometimes be stressful, and we’re happy she could make it easier for you. If you ever need assistance again, we’re always here to help!
Excellent customer support
Their customer support is really good. I worked with CJ, who assisted in resolving a parking issue. She was courteous and professional, responding quickly and making sure that a solution was provided on time. If anything may go wrong, you can know that they will have a professional team ready to assist.
1 maart 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your kind words! We're thrilled to hear that CJ provided you with excellent support and a timely solution. We take pride in our team's professionalism and responsiveness, and it’s great to know you had a positive experience. If you ever need assistance in the future, we’re always here to help!
A easy way to rent out space
It was easy to rent my space and payment is reliably on time.
12 februari 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
We’re so glad to hear that renting your space was easy and that payments have been reliable! Thank you for sharing your experience—we appreciate having you as a valued host. If you ever need any assistance, we’re always here to help!
Rent Garage
Hello .. I was impressed by the immediate service, the special courtesy, very professional, of Miss Clarisse, excellent site, I recommend it
9 februari 2025
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your kind words! We're delighted to hear that Clarisse provided you with prompt and professional service. We appreciate your recommendation and are glad you had a great experience with our platform!
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