Spectra Drive  Reviews 

376
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing! Liam was incredible. I'd heard of Spectra and was really apprehensive about who they are and what the process would be like. I was pleasantly surprised and would recommend them to anyone who'... Toon meer

Beoordeeld met 5 van de 5 sterren

Confusing insurance situation after an accident with multiple third parties. Catherine was very helpful and clear with the information she provided which in turn will help me sort the situation ou... Toon meer

Beoordeeld met 5 van de 5 sterren

I am very greatfull for how excellent your service is. During this stressful time, you have been outstanding and very helpful. I couldn't ask for better customer serive James Hove was well mannered... Toon meer

Beoordeeld met 1 van de 5 sterren

After an accident if you get a call from Spectra drive be tempted to DOUBLE CHECK this with your primiary insurance company. They act as a company that will offer you a hire car and get it to yo... Toon meer

Bedrijfsgegevens

  1. Autoleasebedrijf
  2. ook in
  3. Ongevallenverzekeringsmaatschappij

Geschreven door het bedrijf

Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

376 reviews

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4,4

Alle reviews

(376)

109 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great work

I was involved in a no fault accident and Kieran went through the process of having the car collected, organising the claim and providing alternative transport quickly and efficiently. He was incredibly helpful and friendly which made what could have been a tricky process easy.

6 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was involved in an accident to no…

I was involved in an accident to no fault of my own. My insurance company instructed spectra drive to deal with my case and the next day a car was delivered straight from Stockport to my front door in Coatbridge Scotland. Kieran who dealt with claim went above and beyond to make a very stressful situation seem nice and calm. All the staff I spoke to at spectra drive were extremely helpful and polite. I would highly recommend them. Thanks

3 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and friendly

Kieran was so helpful and really helped me. Never nice to be involved in a car accident but he helped me understand what was going on. Thank you!

25 november 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The whole experience started off really…

The whole experience started off really well but went very slow I could have been kept more informed which would have saved me so many phone calls the only time I felt confident was when Tom Martin contacted me by email. Waiting for my interim payment took the accounts department far to long to do a simple BACS transfer.on the good side after an email from Tom Martin the final payment was made within the week

21 november 2024
Beoordeeld met 5 van de 5 sterren

Great experience during not nice circumstances

My piont of contact was Kiran Farrow, he was always when I needed him to help with my entire claim including my courtesy car. His team were also fantastic. I hope not to be in anymore accidents. But should that happen this company is all I need. Thanks Spectra Drive and Kiran you've been amazing

12 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

i if accident in 2022 i was not in…

i if accident in 2022 i was not in fault .someone say go to spectra , sent me car audi Q7 ,i fi Volvo xc90 i think lots differ, women drive on my car on street parking , was in fault her insurane Liverpool victora will not pay car hire , now spectra coming to me for pay £8300, i last my car last my house and now i need pay this , i think women need pay this not me

22 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% recommend!!

Went through spectra drive to get a hire car following a car accident that was not my fault, spoke with Kieran who was extremely helpful and kind and helped sort it out within the hour of contacting him, can't thank Kieran enough and would highly recommend spectra drive to anyone, thank you again.

8 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CAR CLAIM

Amazing service received my settlement with no issues in around a month

7 november 2024
Logo Spectra Drive

Antwoord van Spectra Drive

We are happy to hear your claim against the at fault insurer was resolved swiftly, and that we were able to provide amazing service during this time.

Beoordeeld met 5 van de 5 sterren

Quick to deliver

Quick to deliver
Hassle free
Quality vehicle
No rush to pick up vehicle so time to organise an other vehicle

29 oktober 2024
Logo Spectra Drive

Antwoord van Spectra Drive

During the process of a claim we always keep in mind the needs of the client, and strive to keep them well informed with some time to get themselves back on the road following the conclusion of their claim.

Beoordeeld met 5 van de 5 sterren

I could not fault Spectra Drive.

Amazing help and guidance, great communication from Neil and the team, hire car was of a high standard.
I could not fault Spectra Drive.

29 oktober 2024
Logo Spectra Drive

Antwoord van Spectra Drive

Communication remains at the forefront of everything we do here at Spectra Drive, ensuring clients feel well informed during their claim. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

I was in a 4 car smash on M1

I was in a 4 car smash on M1. I had the whole family with me and we were all banged and bruised. The next day Kieren rang me to help with all of the details and he was absolutely fantastic. I was in so much pain that I couldn't concentrate but he tool all of that worry onto his shoulders and help with everything. I can't thank him enough. I totally recommend these guys to help.

4 november 2024
Review zonder uitnodiging
Logo Spectra Drive

Antwoord van Spectra Drive

Being in a non fault accident can be a stressful time, and we always strive to keep clients reassured and well informed throughout the process of their claim against the at fault insurer.

Beoordeeld met 5 van de 5 sterren

Easy

I had a non fault accident and was in shock and didn’t know the process but Spectra talked me through it, big thank you to Kieran also he was very polite.

4 november 2024
Review zonder uitnodiging
Logo Spectra Drive

Antwoord van Spectra Drive

Your kind words have been passed on, and we are happy to hear we were able to keep you well informed.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, i would definitely recommend this company if you were ever in an accident, the work done by Ryan, Becki and Kieran to help me through this trying time was exceptional, they honestly went above and beyond

4 november 2024
Logo Spectra Drive

Antwoord van Spectra Drive

Thank you for your recommendation and kind words.

Beoordeeld met 5 van de 5 sterren

From start to finish this claim has…

From start to finish this claim has very professional , and my claims advisor Kieran Fellows was very polite very carming and professional to the end the The company spectra where 10/10 in every aspect

30 oktober 2024
Review zonder uitnodiging
Logo Spectra Drive

Antwoord van Spectra Drive

We always strive to provide 10/10 service and are happy to hear this was delivered.

Beoordeeld met 5 van de 5 sterren

Very professional and very helpful…

Very professional and very helpful kieron farrow especially fantastic customer service.

28 oktober 2024
Review zonder uitnodiging
Logo Spectra Drive

Antwoord van Spectra Drive

We always strive to deliver top quality customer service, and your words have been passed on to the staff. Thank you.

Beoordeeld met 5 van de 5 sterren

Non fault accident

Being involved in a non fault accident has been extremely stressful. I was provided with a courtesy car on day of my accident which was great. I have at times required a lot of reassurance over the past 6 weeks to date. Thank goodness for Kerion at Spectra helping me to negotiate the thankless task of claiming against the party at fault's insurance which has been an awful experience. I can see the finish line now which is a great relief hopefully it won't be long now before I have my car back.

16 oktober 2024
Review zonder uitnodiging
Logo Spectra Drive

Antwoord van Spectra Drive

It is always out top priority to keep a client well assured during what can be a stressful time, and we are thankful for your kind words and that we were able to assist in your claim against the at fault insurer.

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