Spindoo Reviews 680

TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I now have an update on verification of monies won. All redemptions have been cleared and headed to account. I must admit that after reviews all was done pretty quickly. Just a heads up for the future... Toon meer

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Beoordeeld met 4 van de 5 sterren

Fun platform, easy to use layout, a great selection of games too. The daily gift is a wheel spin with amounts that gradually increase as long as you are consistent. They offer competitions, and gr... Toon meer

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Beoordeeld met 5 van de 5 sterren

Well the offer and juat over all experience was great. I do wish their was more ways to win for free actually I the beginning of coming on board. The welcome bonus is desined to show you a game and sp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Ok, I read the reviews before I won and had put in for a redemption. I was a little worried and optimistic whether I would receive it or not. It was only $75.00 the min and had won on free daily r... Toon meer

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Contactgegevens

4,1

Goed

TrustScore 4 uit 5

680 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren
Logo Spindoo

Antwoord van Spindoo

Hey Cheri!

Thank you so much for your interest and for taking the time to share your support with us today. We’re wishing you all the best of luck with your next spin and hope you have a fantastic day!

Beoordeeld met 1 van de 5 sterren

You guys have been the worst casino…

You guys have been the worst casino I've ever freaking. Played every single game and I've played has won me zero. Just a straight succubus of a tunnel

20 mei 2026
Logo Spindoo

Antwoord van Spindoo

Hello Jacob,

Thank you for taking the time to share your concerns with us.

We are very sorry to hear about your recent experience and completely understand the frustration and disappointment this situation has caused. 

Please understand that, for privacy and security reasons, we are unable to discuss or review specific account details publicly. We kindly encourage you to continue working directly with our Support Team, as the relevant department will be able to review your case further.

We truly appreciate your feedback and understand your concerns.

Beoordeeld met 5 van de 5 sterren

Great Casino

Great Casino, redemption comes very quick.

14 mei 2026
Logo Spindoo

Antwoord van Spindoo

Hi Jennifer! 

Thank you so much for taking the time out of your busy day to leave a comment. Your support means the world to us and we are truly happy to have you as part of our social family. Have a wonderful time exploring the games, and we wish you the very best of luck!

Beoordeeld met 1 van de 5 sterren

Don't waste your time or money.

This casino is as shady as it gets. I bought a $300 coin package at the end of April. After playing through the coins I had about 440 dollars in my account so I tried to redeem, but my account was somehow restricted. I had redeemed prior to this, and everything else including purchasing more coins was working, however I couldn't even request a redemption. I emailed support but only got a generic "we're looking into it, but can't give any further details." After a week or so I emailed again and this time I got the same response with a "we'll escalate this for you and someone will contact you." Today I logged in to find my account balance was 20SC. Without any contact they just decided to refund my purchase and take my winnings. I'm guessing they wouldn't have done that if I had lost money. What a joke - there are many legit casino's please steer clear of this one. From what I've read online there are many people experiencing the same thing.
EDIT- So they responded to my review with another canned AI response with a lot of words that say nothing. There is no privacy or security risk, they just don't want to pay for winnings. If there was a good reason there would be no issue in providing it. Period. This isn't some super secret CIA stuff we're talking about - it is a company that has failed to provide the service it is selling. And beyond that it failed to even notify the customer that there was some kind or "issue." That is shady. Fortunately, there are other reputable casino's that don't do this shady crap. Do yourself a favor and go elsewhere to play.

1 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Will,

Thank you for taking the time to share your concerns with us.

We are very sorry to hear about your recent experience and completely understand the frustration and disappointment this situation has caused. We sincerely apologize for the delays, the lack of clarity in communication, and the concerns surrounding your account and redemption request.

Please understand that, for privacy and security reasons, we are unable to discuss or review specific account details publicly. We kindly encourage you to continue working directly with our Support Team, as the relevant department will be able to review your case further and provide any updates available regarding your account and refund status.

We truly appreciate your feedback and understand your concerns regarding how this matter was handled. Your comments have been noted and shared internally for review.

Again, we sincerely apologize for the inconvenience and appreciate your patience throughout this process.

Beoordeeld met 5 van de 5 sterren

Beneficios Spindoo Casino

Proceso de verificación facil y claro, gran variedad de juegos, alternativa AMOE, juegos para todos los presupuestos, diversión y óseo .

19 mei 2026
Logo Spindoo

Antwoord van Spindoo

Hi Aneydi,

Thank you so much for sharing your positive feedback with us, we truly appreciate it!

We wish you the best of luck in the games.

If you have any other questions, please feel free to contact us anytime - we are here to help!

Beoordeeld met 1 van de 5 sterren

Never won anything at all

Didn't win on any spin at all. It was a waste of money

19 mei 2026
Logo Spindoo

Antwoord van Spindoo

Hi Heather,

Thank you for sharing your feedback. 

We’re sorry to hear that your experience didn’t meet your expectations. We understand how disappointing it can feel when the results aren’t in your favor.

Please be assured that all of our games are built with fairness and integrity at their core. The outcomes you see are determined by a Random Number Generator (RNG), which is an industry-standard algorithm. This system is independently certified to ensure every spin is completely random and cannot be manipulated or influenced by a player's activity, win/loss history, or any other external factors.

We understand that game sessions can vary quite a bit. That's due to the game's volatility, a design feature where some games offer frequent, smaller wins while others give you a chance at less frequent but potentially bigger rewards. This is what makes each game a unique experience.

We're confident our games are operating exactly as intended, and we hope your luck turns around in your future sessions!

If you have any other questions or concerns, please feel free to contact us anytime - we are here to help!

Beoordeeld met 1 van de 5 sterren

Incredibly unethical and suspicious…

Incredibly unethical and suspicious casino. First, they have scammed so many of us of our winnings when we bought packs off of their promotions. A lot of us haven't even received a refund. Second, they declined my measly $35 gift card redemption. This casino has failed to meet the basic standards of a reliable gaming site. Please avoid it all costs.

18 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hello Aryan,

We’re very sorry to hear about your experience and understand how concerning this situation must be.
        
We apologize for any frustration caused, particularly regarding your redemption request and the mentioned delay regarding refund. We would appreciate the opportunity to review your case in detail and provide you with accurate information about what occurred.

As we’re unable to discuss account-specific details here, we kindly ask that you reach out to our Support Team directly so we can investigate this further and assist you appropriately.

Thank you for your patience, we’re here to help and would like to resolve this for you as quickly as possible.

Beoordeeld met 4 van de 5 sterren

I have been playing on this platform…

I have been playing on this platform for a minute and I never had a problem with verification or with my redemption and great customer support

18 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi John,

Thank you so much for your kind words and for taking the time to share your experience!

We’re really happy to hear that everything has been smooth for you, from verification to redemptions, and that our support team has been helpful along the way. Providing a reliable and enjoyable experience is very important to us, so it means a lot to know we’re meeting your expectations.

We truly appreciate you being part of our community and hope you continue to have a great time on the platform!

Beoordeeld met 5 van de 5 sterren

I love the site and customer support.

16 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hello Brad, 

Thank you so much for your amazing review and support!

We’re truly happy to hear that you’re enjoying the site and had a positive experience with our Customer Support Team. Feedback like yours means a lot to us and motivates us to continue improving our players’ experience.

We appreciate you being part of the Spindoo community and wish you lots of fun and good luck!

Beoordeeld met 1 van de 5 sterren

Class action is forming, Google it

Now that spindoo realizes they keep running into a corner, I'll post the full conversation as it transpired before they dirty deleted it, online at SpinDONT.com later today.

I and thousands have reached out. All were told tough here's $22 in credit (the same as the new player promo you are running everywhere to try to cover the player exit. After that they are banned or ignored. Refund are going to some players in the form of game credits.

Actually, it's a straight forward question. The response of how it's handled is supposed to apply evenly to everyone. Your response implies that was not the case. If the people who won money are having it taken away, then the people who lost money should be reimbursed so that all players are at the same condition and starting point as they are when the *error*began.

So Spindoo,
The accounts that actually lost money playing... but bought these so called incorrect packages.... since you are restoring amounts to say that winners never played, you're going to give any losses BACK to those players and pretend they never played either right?

Also in case anyone is wondering, Spindoo sent off a huge marketing campaign stuff a broker to try and obtain new clients last night. They'd rather go this route than own up to get actions.

Spindoo deleted the response once they realized they got caught. Further they had no issues discussing details until I started pointing out verbiage from the agreement and how they were using it. I took screen shots for you though. You can see them on spindont.com

where I'll share all details, emails and phot theos thus far.

Just screwed every member who purchased a package on 5/1-5/2.

Below is a copy of the email they sent everyone. Notice claus 1.2... they will try to use that for whatever they want.

Google them. A class action is forming.

Update to response received: Support is essentially saying tough pound sand. What's funny is they say that this stemmed from a marketing email, and I have proof I never worked any of the emails, I purchased directly on the website. This at have value looks as though it was nothing more than a way to save from making payouts for 2 days. Feel free to message me for more info or a reddit group.

Update: Take a look at that response folks. Basically they are saying "We posted our special $1 cheaper so now we can void all of the winnings for amounts that did win". What's to stop this from occurring again? The contract clause is written to allow it. This site is skum

Don't buy any package that they advertise a discount on (even $1 lol). It's a trap to cancel your winnings.

Oh, and they say they are going to refund you, but they haven't done that either .... They just lock you out from spite.

22 april 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Billie,

Thank you for your follow-up and we appreciate you taking the time to express it.

As we’re unable to go into account-specific details in a public forum, we kindly encourage you to contact us directly. This will allow us to review your case thoroughly, address your concerns in detail, and provide you with accurate information relevant to your situation.

We appreciate your feedback and the opportunity to look into this further.

Beoordeeld met 1 van de 5 sterren

They recently put out a sale that was…

They recently put out a sale that was not supposed to be released and hundreds of people bought the sale. So because of a mistake on THEIR part nobody who purchased from said sale, are allowed any of the winning AND arent being refunded. Very shady and I've been on sweepcasino sites for years.

16 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Shaun,

Thank you for sharing your feedback with us.

We’re really sorry to hear about your experience and understand how frustrating this must be. 

Since we can not share account-relation information via public channels, please contact us using your registered email so we can look into this and assist you as quickly as possible.

Thank you for your understanding and cooperation.

Beoordeeld met 4 van de 5 sterren
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Antwoord van Spindoo

Hi Jennifer,

Thank you so much for sharing your positive feedback and experience, we truly appreciate it.

We wish you the best of luck in games!

If you have any questions, please feel free to contact us anytime - we are here to help!

Beoordeeld met 5 van de 5 sterren

Great bonuses

8 mei 2026
Logo Spindoo

Antwoord van Spindoo

Hi Brad,

Thank you so much for taking the time to share your positive feedback, it means a lot to us!

We wish you the best of luck in the games!

If you have any questions, please feel free to contact us anytime - we are here to help!

Beoordeeld met 1 van de 5 sterren

They restricted my account

They restricted my account, with the batch that purchased the May 1st packs. I got all of the packs, totaling about $900. Tried redeeming $1,300. Nada.

I ended up disputing with my bank, and now they're saying there are no refunds. I was hoping to come to a resolution with Spindoo directly. They're trying to steal the initial deposit, AND the redemption.

Stay away - incredibly dishonest site, management. All the recent reviews that speak to this experience are the main ones you should consider...

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Dracos,

Thank you for writing us a review for Spindoo.

I understand that you have concerns with regard to your redemption.  I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.

Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.

We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.

We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.

We appreciate your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Completely failed to honor their…

Completely failed to honor their sale/promotion and kept everybody in the dark for weeks about their thousand-dollar redemptions. I do not trust this company and would never spend another penny on their site.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Shane,

Thank you for writing us a review for Spindoo.

I understand that you have concerns with regard to your redemption.  I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.

Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.

We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.

We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.

We appreciate your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Spindoo ran a massive sale and then RUG PULL!

Spindoo ran a massive sale, got people to buy in, then basically rug pulled the entire thing two weeks later. Offering refunds afterward doesn’t magically erase the frustration, wasted time, and complete lack of confidence this creates as a customer.

If you’re going to run a major promotion, honor it properly and stand behind it. Pulling the plug right after taking orders makes the whole thing feel misleading and poorly managed. Really disappointing experience overall.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Tony,

Thank you for writing us a review for Spindoo.

I understand that you have concerns with regard to your redemption.  I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.

Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.

We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.

We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.

We appreciate your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Avoid - bad reputation.

Fans of sweepstakes casinos should avoid Spindoo. This is a decidedly bottom tier site.

They recently sent me this email, after having offered enticing packages with free SC in early May, which I played through and then requested a redemption:

"After review, we confirmed that the affected offers were not intended to be available during those periods. "

They're reversing the transactions, and offering a few pennies as an apology.

Stick to more reputable sites.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Max,

We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.

We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.

We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.

Again, we apologize for the inconvenience and appreciate your patience.

Beoordeeld met 1 van de 5 sterren

Similar experience that every other…

Similar experience that every other user recently on this casino. They gave some offers, I made a profit, then they cancelled the redemption with no notice, took away my SC, and then didn’t issue me a refund. Highly unethical casino and they should be ashamed of themselves for not honoring a redemption just because people made a profit.

Do NOT sign up here. Do NOT buy here. Any package you buy as part of a promotion will not be honored, as shown by their most recent actions that have affected everybody.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi Adam, 

We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.

We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.

We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.

Again, we apologize for the inconvenience and appreciate your patience.

Beoordeeld met 1 van de 5 sterren

Don’t cash you out

I waited almost a month for them to cash me out and they said they had to put redemptions on hold due to a string of wins. I feel like that is a huge red flag. Maybe they should restrict my account from depositing when their games aren’t paying out.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hi, Misty

We’re truly sorry to hear about your experience and understand why this situation would raise concerns and frustration.

We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.

We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.

Again, we are truly sorry for the inconvenience caused and appreciate your patience.

Beoordeeld met 1 van de 5 sterren

Unbelievable

Unbelievable, They removed my redemption completely.
I contacted support and they cant give a answer and the people who respond to this review just say to contact support, no help at all.

14 mei 2026
Review zonder uitnodiging
Logo Spindoo

Antwoord van Spindoo

Hello sccsc pgfe

We’re truly sorry to hear about your experience and completely understand how frustrating and concerning this situation must feel.

We sincerely apologize for the confusion regarding your redemption status and for the feeling that your concerns have not been properly addressed. Please know that some account and redemption cases may undergo additional internal review processes.

We understand that repeated requests to contact support can feel frustrating, however our Support Team remains the appropriate channel to review account-specific information securely and provide updates whenever available.

We truly appreciate your patience and feedback while the relevant team continues reviewing affected cases.

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