I would like to thank spinny for making things right and ensuring my concern was addressed. Thank you for the exceptional support and commitment until the issue was completely resolved. I had raised m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Worst service ever, do not pay any token or booking amount before watching car. As they they dont call back for the clarity nor their customer care no. Is answere by anyone. Yiubwill feel like hel... Toon meer
Bedrijf heeft geantwoord
I had the amazing experience with the purchase of my life first car, 0 hassle free assistance with the experienced team and back end support. Especially thanks to Mr. Ganesh ( Sonu ) my case manage... Toon meer
Bedrijf heeft geantwoord
The Company dealt with the sale ofmy Maruti Baleno car in very prompt and professional manner. The test drive of the car, assessment and price offer were all done fast and as per schedule. The pric... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Contactgegevens
Indië
- spinny.com
3,4
Gemiddeld
848 reviews
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Very bad experience with Spinny. This is one of the worst used car sellers I have dealt with. They claim to inspect their cars thoroughly, but in my experience they did not properly check the vehicle's condition or verify its service history before selling it.
Within just 20 days of purchasing the car, the engine overheated and the vehicle broke down due to a major engine problem. When I had the car inspected by a local mechanic, I was told there were multiple issues that should have been identified before the sale. Based on my experience, I feel I was misled about the condition of the vehicle.
When I contacted Spinny customer support, they refused to acknowledge the problems or provide a satisfactory resolution. The support team was unhelpful, and Mr. Shilten's behavior was unprofessional and rude. The sales staff were friendly only until the sale was completed. After that, they showed no interest in resolving my concerns.
I even tried escalating the matter to the CEO. Only after that did the company ask for my details, but by then I had already lost confidence in their customer service.
I would not recommend Spinny to anyone looking for a reliable used car. Please get the vehicle inspected by an independent mechanic and verify the complete service history before making a purchase.
25 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sadha, thank you for sharing your feedback. We understand the concerns you've raised regarding the overheating issue and your overall ownership experience. As discussed, the concern was reviewed and we extended the necessary support towards the related repair. We appreciate you giving us the opportunity to address the concern and hope the support provided helps. Thank you. #SquadSpinny💜🚗
The car inspection was good and less…
The car inspection was good and less time taking, amount transaction was on time from the sale of the car.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Spinny
Hi Kamran, thank you for sharing your experience! We're glad the inspection was quick and smooth, and that the payment was completed on time. It was a pleasure assisting you, and we truly appreciate your trust. #SquadSpinny
Already I have contacted your team they…
Already I have contacted your team they told that the head light will not come under warranty hence Im fooled by you Thats it
22 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sridhar,
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity to review the matter.
We have carefully reviewed your case and would like to reassure you that the concerns raised were thoroughly assessed in line with the applicable process. While the reported concern was beyond the applicable warranty coverage, we had also extended support from our end in an effort to assist. However, after a detailed review, we are unable to take the request forward beyond the resolution already offered.
We appreciate your feedback, as it helps us continually improve our customer experience. #squadspinny
Yeah there post sales service was good.
Yeah there post sales service was good. No problem and quick resolution.
28 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Suraj, we appreciate your feedback and are happy to see your satisfaction with our services. If you need any further assistance, feel free to reach out anytime. We’re always here to help. #SquadSpinny
A Job well done
The transaction was very transparent and clean
26 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi, thank you for your wonderful feedback! We're delighted to know you had a transparent and seamless experience with us. Thank you for being a part of #SquadSpinny! 🚗✨
Thanks to spinny support team specially…
Thanks to spinny support team specially Mr Nishank to support the my RC transfer issue .Unfortunately the RC is still not getting transferred but Mr Nishank have tried through his legal team to issue a letter to R TO and traffic police Mumbai to take legally for the same
26 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Prashant, thank you for your kind words and for recognizing Nishank's support. We understand that the RC transfer is still pending and truly appreciate your patience throughout the process. We're committed to supporting you and will continue our efforts to help resolve the matter. Thank you for being a valued part of #SquadSpinny.
Refund Management, frontend vs backend team.
Although I faced issue with refund when I was in contact with only sales representative.. when I raised the issue to backend team via ticket section I got my full refund with 5 days without any deduction.
26 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Jatin, thank you for sharing your experience. We’re glad we could resolve your concern and process your refund successfully. We also appreciate your feedback regarding your initial experience, as it helps us identify areas where we can do better. Thank you for your patience and for giving us the opportunity to make things right. #SquadSpinny
I purchased the car from Spinny but…
I purchased the car from Spinny but unfortunately before the RC transfer and insurance transfer the car met with an accident. Unfortunately the insurance company cannot afford the expenses for the repair. But Spinny supported me by sharing majority of my expenses to rebuilt my car.
They provide me a timely support in everything.
Thankyou Spinny
25 mei 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Jose, thank you for sharing your experience. We're glad we could support you during a difficult time and help make the process a little easier. Your trust means a lot to us. Wishing you safe and happy miles ahead! #SquadSpinny
The experience of listing my car
The experience of listing my car, getting it inspected and finding a good offer was quite smooth.
17 november 2025
Review zonder uitnodiging
Antwoord van Spinny
Hi Balaji, thank you for sharing your experience! We're delighted to know that the listing, inspection, and offer process was smooth for you. Wishing you all the very best, and thank you for choosing Spinny! 💙 #SquadSpinny
Overall very satisfying experience
Overall very satisfying experience. Got a better deal, much much better than all others including original dealer of the old vehicle and from whom new vehicle was also bought.
2 mei 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi! Thank you for your wonderful feedback! We're delighted to know you had a satisfying experience and received a great deal. Thank you for choosing Spinny, and we wish you many happy miles ahead! 💙 #SquadSpinny
The transaction was smooth
The transaction was smooth. Right from inspection, reports, follow up and vehicle pickup the process was very good.
One thing to improve is the negotiation process. They initially offered far less price and every other day increased few thousands. It took far longer for them to give fair offer where we could proceed further.
8 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Manish, thank you for sharing your experience. We're glad to know the inspection, follow-ups, and vehicle pickup process went smoothly. We also appreciate your feedback regarding the pricing discussions and understand your concern. Thank you for your valuable input and for choosing Spinny. #SquadSpinny
Professional and Best Price
I compared all the available websites, car showrooms and exchange prices across all brands. Not one company could match Spinny. They had the most professional approach (it was time taking process but worth it) ensured the cash on my account before taking the car and made the remaining payment after sales. I don't have words to thank them.
16 april 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Pavan, thank you for your wonderful feedback. We're delighted to know that our transparent process, competitive pricing, and seamless experience stood out for you. Your kind words mean a lot to us and motivate us to keep delivering the best experience possible. #SquadSpinny
The good bidding platform providing…
The good bidding platform providing good value to seller.
After accepting bidding, the selling was speedy enough and amount settled as per steps defined by spinny.
RC transfer also is taken care by spinny.
So No Hassles selling process experienced by many sellers like me. - Vaibhav
11 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Vaibhav, thank you for sharing your experience. We're delighted to know that you found the selling process smooth, transparent, and hassle-free. It's great to hear that the pricing, payment process, and RC transfer support met your expectations. #SquadSpinny
Spinny has taken care of everything and…
Spinny has taken care of everything and the service was good
20 juni 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Chaitra, thank you for your feedback. We're glad to know you had a good experience and that we could assist you throughout the process. #SquadSpinny
Very good deel & responsibal team
Very good deel & responsibal team
18 oktober 2025
Review zonder uitnodiging
Antwoord van Spinny
Hi, thank you for your feedback. We're glad you had a great experience with us. #SquadSpinny
They are cheaters and paid me 20k less…
They are cheaters and paid me 20k less then promised value. They were fully aware during the sale transaction that my registration card was lost and I am soon travling abroad for work. But sales person, promised thay they have capable support team who will take care of these cases and asked me sign extra paperwork to reissue the rc card. However during transaction they hold on 20k saying that it will be released immediately after new registration card gets issued. No one contacted for 3-4 months NOR any RC card is received by my in-laws in India. Soon, They stopped responding to my queries over it. And then closed transaction saying that 20k will not be issued since registration card was not reissued since it need my presence (so called PESHI), when they were fully aware during sale transaction that I am not in India and traveling. So it was not my fault where they thought there team can take care of new card issue. Will never ever go back to them again.
29 juni 2025
Review zonder uitnodiging
Antwoord van Spinny
Hi Nitin, we made multiple attempts to connect with you to discuss the matter. However, we were unable to reach you.
As per the agreed process, the pending amount remained subject to the completion of the required documentation. Should you need any further assistance, please feel free to connect with us. We'll be happy to assist you. Squad Spinny
The process was completed very quickly.
7 mei 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sreekanth, thank you for your feedback. We're glad to know the process was completed quickly and smoothly. #SquadSpinny
Right from the time I told I want to…
Right from the time I told I want to sell my car Spinny has been very proactive , professional and prompt. Their evaluator was very thorough and knew what and how to check . As soon as the report was submitted they gave me a quote which I did not accept and they did honour my price. It was cleared within 45 mins and all papers were signed and taken. Got an information that the RC has been transferred
Keep up the good work
8 mei 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Mulapulli, thank you for sharing your experience. We're delighted to know that you found the entire car-selling process proactive, professional, and seamless. It's great to hear that the evaluation, pricing discussion, quick completion of formalities, and RC transfer update met your expectations. Your appreciation means a lot to us. Happy to have served you! #SquadSpinny
Very good but there is a concern…
Very good but there is a concern regarding I didn't got NCB CERTIFICATE yet you have told about giving it but hasn't received
14 februari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Nayan, thank you for your feedback. We're glad you had a good experience. We regret the delay regarding the NCB certificate. Please share your contact details and car registration number via Google Form https://bit.ly/3kWbuVP, and we'll connect with you shortly. Squad Spinny
SALE EXPERIENCE
From the time of inspection to the time of payment it's excellent. After the sale is completed the name transfer is taking unduly long. Beyond an year. Also there's no intimation post sale. This is a critical area of concern.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Spinny
Hi, thank you for sharing your feedback. We’re glad to know the inspection and payment experience met your expectations, however, we’re sorry to hear about the delay and communication concerns regarding the ownership transfer process. Kindly share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter and assist you further. Squad Spinny
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