spiritjapan.com Reviews 

Ordered a bonsai "tree"
So i made an order waited like 2 weeks and it didnt ship, when i sent an email about the status of the order, they sent an email back that "im a potential fraud", i sent proofs that i bought with my own card and i never received the refund, sent some more emails asking for refund but never got a reply.

I don’t know what these other reviews are talking about. Everything went smoothly for me and they gave me some good advice about my trip to Kyoto.

Please check for yourself on their website. There is no transparency about their location, address, country, etc. When my item was shipped, it was from China. This is a fact so it's not defamation. When I paid for my item, I received a notification saying that my order was confirmed and shipped. I forgot that I purchased my items because it took forever to arrive. After three weeks, I suddenly remembered that my parcel never arrived so I went to track my package, that's when I noticed the parcel tracker said the shipment was cancelled! Dishonest to its core!
I got a notification from trust pilot today (26/11/2023) saying that they'll take down my review if I don't provide a reference number. I've provided a tracking number. On Facebook, they even replied to some customers saying that they have done businesses and sent to Australia successfully. If the parcel wasn't delivered due to custom issues then what they said was a lie. I'll leave it to you to decide whether you should trust this company.

After ordering Wisteria seeds we received The Spirit of Japan's easy guide to grow the Wisteria seeds to blossoming tree. We found further helpful Bonsai cultivation articles and videos on their website. They arrived in South Africa in 3 weeks. Great service! I can't wait to experience this peaceful gardening tradition.

Pros: Customer service was polite and communicative and a refund was issued.
Cons: Long delivery time and possibility to have missing items. Vendor will change stuff and make assumption for you without asking.

I purchased bonsai seeds from this company in the early spring. I was a little skeptical at first as is had bad experiences before. I followed their guide and emailed them to ask a few questions. They were extremely patient and helpful. Finally after waiting for what felt like forever, I can see all my bonsai starting to grow. Can't wait for them to get bigger and start blooming.

It is a Scam!!! I ordered 2 different bonsai seeds from the spirit of Japan in July 2021 but it's been more than a year today August 2022 still never received the item nor got my refund. I tried emailing them but never got a response. Do not waste money and do not get scammed with an attractive website full of bonsai.

spiritjapan.com lists themselves on their website proudly to be from Kyoto, Japan. I ordered Japanese sakura seeds from them from a Facebook ad. Little did I know, when I received them the country of origin was China, and it was shipped from China. It is totally false advertising and when I confronted them on Facebook - they went to delete all my comments. If that isn't guilt or censorship, I don't know what it is. Buyer Beware! Stay Away from spiritjapan.com.

Spirit of Japan has misleading sales pages stating it will sell you bonsai when in fact it will sell you seed packs. One particularly misleading item states it sells Cherry Bonsai, and they claim the phrase "grow your own" indicates it is a seed pack. They also sell 10 grams of Sakura blossoms dried as a 1 month supply.