We want to thank the staff so much they were so helpful in the purchase from staircaase direct, we needed some very specific dimensions and they were provided, also ordered on Froiday delivered on... Toon meer
Bedrijf heeft geantwoord
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Dawn & Leanne were very helpful in sorting my order out for me. Communication was excellent and they managed to resolve the issue and get the amended order out the same day to avoid delays. The help w... Toon meer
Bedrijf heeft geantwoord
I ordered various stair parts including a Thirsk colonial post which stated complete. When it arrived the cap was missing. Apoerently these gave to be purchased separately which I found a bit mislea... Toon meer
Bedrijf heeft geantwoord
Web site was comprehensive and easy to navigate Prices looked reasonable and range of products allowed me to make good mix and match choices.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant
- ook in
- Trappenplaatser
Geschreven door het bedrijf
Stairparts Direct are manufacturers and suppliers of timber staircases and associated stair parts to customers nationwide across the UK. Buy Factory Direct, purchase your stair parts directly from the supplier, as we design, manufacture and deliver at an unbeatable price. Browse our extensive collection, we manufacture and offer a large range of designs of spindles, newel posts, handrails, caps and trims; we are your one stop shop for any staircase project. Get in touch with our professional and friendly industry leading team, we are happy to guide you through any questions you may have, we will support you throughout this process. Our premium staircases and parts are expertly crafted with meticulous attention to detail, guaranteeing a reliable final product. We know how important it is that our customers receive their orders as fast as possible, which is why we offer a free speedy delivery on all stairparts with no minimum order! Start saving money today and buy direct from the manufacturer. You'll be amazed out our unbeatable quality, service and price
Contactgegevens
Stairparts Direct, Site 3A, Harelaw Industrial Estate, DH9 8UJ, Stanley, Verenigd Koninkrijk
- 0191 341 0077
- sales@stairpartsdirect.co.uk
- stairpartsdirect.co.uk
4,7
Uitstekend
839 reviews
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Fantastic customer service
Fantastic customer service, super quick delivery, good prices. Purchased newel caps, wish I had found this company earlier as they were a pleasure to deal with
22 november 2025
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Antwoord van Stairpartsdirect
Thank you so much for taking the time to share your feedback, its great to hear!
Easy to find what i needed on the…
Easy to find what i needed on the website. Great that you can order shorter lengths rather than buy set size and then waste. Super quick delivery which was well packaged. Very pleased.
22 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your lovely review! We’re really glad you found the website easy to use and that the option to order shorter lengths worked well for you. It’s great to hear your order arrived quickly and well packaged. We truly appreciate your support and hope to see you again soon!
Staircase spindles purchased
Loads of options too choose between, from start to finish was maid so easy.
Would recommend for all your needs
30 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your kind feedback! We’re really glad to hear you found the whole process easy from start to finish and appreciated the range of options available. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Excellent customer service
Excellent customer service; quality products at competive prices.
16 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you very much for leaving your review, we really appreciate this and thank you for your custom!
The products ordered all in good…
The products ordered all in good condition and delivered on time
12 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for taking the time to leave this review, this is much appreciated!
Dealt with Stairparts direct severa times and like the quality of timber supplied, speed of dispatch and a customer service that's up there with the best
Fealtvwith Stairparts direct several tom
14 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your kind review. We’re really pleased to hear that you’ve been happy with the quality of our timber, our dispatch times, and the level of customer service we provide. It’s always great to welcome returning customers, and we truly appreciate your continued support. We look forward to dealing with you again soon.
Stair parts direct what a fantastic…
Stair parts direct what a fantastic company I ordered some stair spindles Solid pine pre-primed white The quality and the finish of the spindles was absolutely perfect. I chose free delivery and they arrived within three days very fast considering I live over 100 miles away from this company. I did get a quote from a different company for the same spindles and they wanted £35 just to deliver them. I highly recommend this company if you need spare parts. Top quality parts and very reasonable priced. 👍🏻😀. A big thank you to everyone at spare parts direct keep up the good work well done and Merry Christmas to you all.👌🏻
11 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear that you were pleased with the quality and finish of the solid pine pre-primed spindles, as well as the speed of delivery. Your recommendation means a lot to the whole team. Thank you for your kind words and support — we really do appreciate it. Merry Christmas from everyone at Stairparts Direct, and we look forward to helping you again in the future. 🎄
Beautiful Oak Railings and Smooth Ordering Process
After deciding to update our hallway, I’m really pleased with my experience using Stair Parts Direct. I chose an oak handrail and base rail along with a specific spindle design, and everything was exactly as described and great quality. The ordering process was simple, delivery was free, and I was kept informed at every stage.
The products have really lifted the look of my staircase. Highly recommended!
10 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that your experience was smooth from start to finish, and that your new oak handrail, base rail, and spindles have made such a positive difference to your hallway.
It’s great to know the quality met your expectations and that you found the ordering and delivery process straightforward. We really appreciate your recommendation and hope you enjoy your updated staircase for many years to come!
Easy and cost effective update
I was looking to smarten an existing staircase and decided to replace the spindles with new ones. The selection of metal spindles was excellent and so reasonably priced, delivery was timely and the carpenter was able to replace the old spindles easily. The metal spindles look really good, and fit nicely with the original joinery, giving a smarter look to a victorian staircase without losing any of the original character. Many thanks 😊
1 december 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your lovely review!
We’re delighted to hear that you found the perfect metal spindles for your staircase and that they complemented your original Victorian staircase so well. It’s great to know the installation went smoothly and that the final look delivered exactly what you were hoping for.
We really appreciate you taking the time to share your experience — many thanks again!
Professional setup
Professional setup, all banisters, spindles, accessories on display, helpful staff.
27 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for you review, we appreciate this and your custom!
Wonderful service and updates from…
Wonderful service and updates from supplier, spoilt only by DX. Delivering to neighbour.
Product great quality and amazingly packed.
Will use again.
26 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for leaving this review, this is much appreciated. We look forward to serving you again in the future.
Fast efficient service
26 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you very much for leaving your 5 star review, we really appreciate this!
Easy to use web site,prices
Easy to use web site,prices, Delivery ,service all 1st class,
23 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for leaving your fantastic review, we really appreciate this and your custom!
I made a mistake in placing my order…
I made a mistake in placing my order and with excellent customer service the correction was easily amended.
20 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for you review, we really appreciate this and are happy to help!
Great product quality
Great product quality - metal spindles for bannisters, very speedy delivery and well packaged and excellent communication.
12 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for taking the time to leave such a lovely review! We’re delighted to hear you’re happy with the quality of the metal spindles, and that the delivery and packaging met your expectations.
Customer services ladies i spoke to on…
Customer services ladies i spoke to on two occasions were very professional and patient with me, i would recommend stairpartsdirect to my friends and relatives
12 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your kind review! We truly appreciate your recommendation to friends and family. Thank you for choosing Stair Parts Direct!
Excellent service throughout
Excellent service throughout . They have a good range of components available and it was easy to place an order.
I was worried about a long oak bannister rail getting delivered unscathed but I needn't have done. Everything was extremely well packaged and protected.
The quality was very good too. Five star service.
13 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your wonderful review! It’s great to know the oak bannister rail arrived safely and we’re thrilled that the quality met your expectations.
Thank you again for the five-star rating and for choosing us! We hope to assist you again in the future.
I ordered a section of handrail
I ordered a section of handrail. This arrived quicker than expected. Packaging was excellent. No damage whatsoever to the handrail. Overall cost was low.
A light sanding, wood stain and varnish applied. Now in-situ at the top of our stairs to provide added assistance and safety.
I highly recommend Stairpartsdirect to anyone looking for stair related items.
4 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your kind review! We’re delighted to hear your handrail arrived quickly and in good condition. We really appreciate your recommendation and look forward to helping you with any future stair projects
A shinning example
Quick and efficient company to work with. I wish other companies were as easy to do business with.
6 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your kind words! We’re delighted to hear that you found our service quick and efficient. We really appreciate your feedback.
Amazing prices and FREE delivery!!!
I was looking for some spindles to restore our staircase and came across Stairparts Direct. I am so delighted that I found them as the prices are so competitive and they also do free delivery!!!! Amazing
1 november 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you very much for your fantastic review, we really appreciate your kind words and your custom.
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