nur verschwindend wenige der Statistiken, die statista führt, sind mit dem basic account zugänglich - nahezu alle erfordern ein upgrade für sage und schreibe 199 Euro. Und dieses upgrade wird in ger... Toon meer
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Der Basisaccount ist meiner Meinung nach nutzlos. Habe meinen Account umgehend gelöscht. Warum sollte man einem Unternehmen kostenlos Daten zur Verfügung stellen, welches 149€ im Monat für ih... Toon meer
Bedrijf heeft geantwoord
Für den angebotenen Service ist der Preis nicht gerechtfertigt. Die vermeintlich kostenlose Version bietet überhaupt nichts. Man wir über ein Abomodell in die Falle gelockt, obwohl die zur Verfügung g... Toon meer
Bedrijf heeft geantwoord
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sonder... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The data powerhouse was founded in Germany in 2007 and has about 1,000 employees at twelve office locations on four continents. Statista is a leading business intelligence portal which conducts international market and consumer studies as well as surveys and provides data on 80,000 topics from 170 different industries. The business model "data as a service" is unique with no direct competitors in the market.
Contactgegevens
Johannes-Brahms-Platz 1, 20355, Hamburg, Duitsland
- +49 (0)40 284841-0
- eu.support@statista.com
- statista.com
1,9
Slecht
294 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The company deceives clients into…
The company deceives clients into believing that they are delivering quality reports. In fact, the reports are worthless. We would never buy anything from this company again and if it was worth it, we would sue them. Our company purchased a report for 500.- €. We could not at all use it. Although we confronted the company with our problem, they turned us away. the money is more important than the good reputation and satisfied customers. The below response to this comment is ridiculous, as there was no willingness to address our problem.
14 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Andre,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with one of our reports.
We always strive to produce reports to the highest quality - if there has been an issue with the data contained in a report we would be more than happy to investigate further. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
This company is an absolute credit card…
This company is an absolute credit card fraud scam. I signed up for a report for $4.95 on their home page. And they charged me $588 instead.
Absolutely unethical. They also do not answer their phone support line.
I've been on hold for an hour waiting for their "support" system to answer. Nothing. Hopefully, American Express will just resolve this. But what an absolute unethical POS this company is.
EDT: Oh you have time to respond in Trustpilot, but zero time to pick up a call to your “support” line. Unequivocally unethical. And no it was not spelled out anywhere that you would charge me $588 for an i to offered at 4.95. Just stop.
1 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi David,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Please be aware that we do not offer any accounts or reports for $4.95. It seems that you signed up to our Starter account - prior to purchase and throughout the Starter Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Statista Team
The data available is not so old
The data available is not so old, its recent, at least 2022. the statistics are good. I would like to have more central america data
25 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Juan,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve, and will certainly investigate additional data for central america.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Good website for research
Good website that collates information that you need, with concise sources
19 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Nick,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Fraudulent service
Fraudulent service. Signed up for monthly subscription. Didn't get any helpful use from reports so I submitted a cancellation. 4 months later I see that I am still being charged. When you click cancel, it says a cancellation is requested, but clearly it did not actually cancel. I have called my bank to submit the fraudulent transactions. Everyone should STAY AWAY from this platform.
17 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Nathan,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Starter Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Please kindly note that the Statista products are for business-to-business use, and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
Disappointing
Why one day I can access data that is free, and the another day it says that is premium when yesterday was not premium? SCAMMERS, you just want to force people to buy statistics that are at a crazy price.
Disappointing
14 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Dear An, thank you very much for for your open words. Please feel free to contact us on eu.support@statista.com including a link to the statistics you were looking at. We are sure that there is an explanation or a solution.
Your Statista support team
Pratiques commerciales d'un autre âge…
Pratiques commerciales d'un autre âge et plus que limites : ils présentent un prix par mois mais facturent directement pour un abonnement de 12 mois avec renouvellement automatique et ne préviennent pas 15 jours avant le renouvellement...
Contenu médiocre.
On ne m'y reprendra pas.
10 mei 2023
Review zonder uitnodiging
Just bad
Just bad. Found a statistic that might be useful to my research but your site requires me to enter an email to see the source.
7 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Ethan,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
We're sorry to hear that you're dissatisfied with the limitations of using the platform without registering for a free account.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Best tool to have
Statista is a great source of information. Must to have in today's time.
3 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Powerfull data e info repository.
1 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
The Statista team are helpful
The Statista team are helpful, caring and methodical.
29 april 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Thank you for taking the time to leave us this review - we always appreciate receiving feedback that we can reflect on, and then apply to our practices. We're glad that we have been able to help you with your queries.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Statista is the Go-To site for Data on Human Issues
No other data site provides the level and depth of statistical data and data analysis as Statista.
19 april 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Joseph,
Thank you for taking the time to leave this very positive feedback, we're thrilled to hear that you have had such a positive experience with the Statista platform and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Avoid like the plague!
3 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
If your account was used to view premium statistics, we cannot refund your account. Our company is also partners with other data providers and when our customers view their information, we also have to pay for this viewing.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Toller Customer Service
Toller Customer Service muss ich sagen. Ich hatte eine Frage bezüglich einer Rechnung und ich wurde relativ schnell vom Team betreut. Ich finde es schade, dass der Account nur Zugang zu Statistiken erlaubt und nicht zu Reporten, aber dafür muss man eben mehr bezahlen. Bin aber ziemlich zufrieden!
18 april 2023
Review zonder uitnodiging
Sender uopfordret markedsføring (spam)
Sender uopfordret markedsføring (spam). Har indtil videre modtaget 5 emails inden for 2 måneder
13 april 2023
Review zonder uitnodiging
Antwoord van Statista
Dear Marcus,
thanks for your feedback.
You can always send us an email that you do not wish to be contacted anymore. Please let us know at: eu.support@statista.com
Best regards
I've been charged for 5 months withot my acceptance
I've been charged for an additional subscription that I've never accepted.
I bought a year subscription, and use it for a couple of months only. But after a year, they started to charge me for some monthly subscriptions without my permission or acceptance. I've tried to reach them 5 times via mail, but no one answered me. Also, I have sent a request for cancelation but my account is still active. Awful service
9 april 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Vitalii,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
As per the terms and conditions agreed to when signing up to Statista, unless cancelled 6 weeks prior to the end of the subscription term, the subscription will automatically be renewed for an additional 12 months. Our cancellation policy can also be found in the FAQs on our website under 'How long are the account subscriptions valid?' - https://www.statista.com/help/#faq52a6f3e429f8d06e6a00000d
We apologise for the inconvenience caused. If you would like to discuss this further, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
Just as other's reported
Just as other's reported, the Statista web site promotes a $39 monthly plan "Personal Plan" but when you click on it, it charges you $468. I immediately cancelled the subscription (within an hour) upon receiving this email but Statista is unwilling to issue a refund. I did not download any reports. I am currently contesting the charges though my CC company. The fact they use such tactics to charge consumers is dishonest if not outright fraud.
26 maart 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Don,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Personal Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
As your account was used to view premium statistics, we cannot refund your account, due to the digital nature and immediate access to our products. Our company is also partners with other data providers and when our customers view their information, we also have to pay for this viewing.
Please kindly note that the Statista products are for business-to-business use and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Fraudulent- no one want's a year subscription.
I was charged for the yearly plan without my consent. I'm reporting it as fraud, and my bank should side with me. i recommend everyone do that. If everyone is unhappy with the product they received, it's the companies fault, not the users. I cant look at this company as a legitimate company due to how it operates- I can only urge that no one use this service so that it can extinguish itself amongst the other legitimite services.
25 maart 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Zach,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Starter Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Please kindly note that the Statista products are for business-to-business use, and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss this further please contact us at account-management@statista.com.
Best regards,
Your Statista Team
Saved me a ton of time while writing my…
Saved me a ton of time while writing my master's thesis!!! Very cool using consumer insights to build my target market and market insights to forecast my start ups potential
20 maart 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Keine Möglichkeit sich anzumelden
Keine Möglichkeit sich anzumelden; kein Password wird akzeptiert. Anmeldeprozess absolut inakzeptabel und nicht funktionell.
25 februari 2023
Review zonder uitnodiging
Antwoord van Statista
Guten Tag und vielen Dank für Ihr Interesse an unserer Plattform. Die Unannehmlichkeiten bitten wir vielmals zu entschuldigen. Wenn technische Fehler zu einem Problem bei der Anmeldung führen, können Sie uns Werktags zwischen 9:30 und 17:00 Uhr telefonisch unter +49 40 28 48 41-0 oder jederzeit unter kundenservice@statista.com erreichen, um eine Lösung zu finden.
Viele Grüße
Ihr Service Team
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