My sincere thanks to the steak qualities's commitment and services. I am always sceptic on ordering edible items online as you do not know what you will get despite what the script mentioned. But wit... Toon meer
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I got your delivery package on last Saturday around 1:30pm There have 2 pack of steak which is premium chilled wagyu M3-4 ribeye + strip loin Both package is already deforested I opened one pack... Toon meer
All good, the meat, the price, the time, except if the SF Express can call ahead proactively about arrival time because i don't have a maid wait at home to receive the shipment.
Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Contactgegevens
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,1
Goed
430 reviews
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Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Steak King
Thank you for your review. We’re really pleased you were happy with the customer service, delivery, and the quality of the meat. We truly appreciate your support and hope to serve you again soon.
Delivered on time
Delivered on time, great selection of meat. The steak however was very chewy and tough.
29 januari 2026
Antwoord van Steak King
Thank you for your feedback. We’re glad the delivery and selection met your expectations, but sorry to hear the steak was chewy and tough, that’s not the experience we aim to provide.
Please feel free to email us at orders@steak-king.com with your order details so we can look into this and assist you further.
Fast and reliable service
I ordered on a Thursday and got delivered the next day in the morning. Products were well packed and kept at constant temperature. Fast and reliable service. Good quality products.
29 januari 2026
Antwoord van Steak King
Thank you for your kind feedback! We’re glad to hear your order arrived quickly and that everything was well packed and kept at the right temperature. We appreciate your support and look forward to serving you again!
A RELIABLE VENDOR INDEED.
A RELIABLE VENDOR INDEED.
SUGGESTIONS:
1. OFFERS IN SMALLER PACKAGES TO SUIT SMALL FAMILY CONSUMERS, SAY 0.5 KG PACK;
2. MEAT, LIKE BEEF, PREFEERED TO BE OFFERED IN THINNER CUT SLICES TO SUIT COOKING STYLE, LIKE HOTPOT, STIRRED FRIEDS OR FOR BOILED SOUP. THANK YOU.
30 januari 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words and for your valuable suggestions! We truly appreciate your feedback.
Never been disappointed with all orders…
Never been disappointed with all orders I had made. Great beef good price and delivery has been improved. It came early in the morning surprisingly that I don’t have to wait for whole day.
Thanks so much for your service.
13 januari 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words! We’re really happy to hear you’ve never been disappointed and that the improved delivery timing made things more convenient for you. Appreciate your continued support 🙏
Trust worthy
Trust worthy! If the delivery time can be scheduled more precisely will be perfect!
14 november 2025
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your trust and feedback! We’re glad you’re happy overall. While delivery routes can vary, we do try our best to accommodate timing requests whenever possible. Appreciate your support 🙏
Steak king saves the day!
Steak king saves the day! Ordered express delivery and got the steaks within hours! Thanks team!
11 januari 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for the great feedback! We’re happy the express delivery worked out and that we could help save the day. Enjoy the steaks and see you again soon 🙌🥩
Great Great Great!
Great products at Great Prices with Great Customer Service. Highly Recommend!
29 december 2025
Antwoord van Steak King
Thank you for the great feedback! We really appreciate your support and recommendation 😊
Antwoord van Steak King
Thank you for making us your go-to butcher! We’re glad you enjoy the speedy delivery, great promotions, and our products. Appreciate the support 🙏
Delivery and temperature control was…
Delivery and temperature control was fine.
However, the Steak cut was not fine.
First, because they sell based on weight, depends on the surface area of the Steak, even you buy a nearly 10oz piece, the thickness is still less than 2cm. A good steak (for me) needs to be at least 2.5 - 3cm.
Second, another bigger problem is the uneven cut. I got 6 pcs this time. 3 pcs were heavily uneven. Thickness varies from 1.8cm to 3.2cm.
If they call themselves "Steak King" I expect them to give a professional cut.
Also, when I requested for an exchange, the shop refused. While their CS will reply nicely, but the fact is that once the items are sold, they do not take up any responsibility or make an effort to fix it for you. What you get might be based on your luck.
Lastly, I called the hotline and left my number, but no one calls back.
30 december 2025
Antwoord van Steak King
Thank you for your feedback. Our steaks are sold by weight, so thickness and shape can naturally vary. For customers who prefer specific thickness or more uniform cuts, we do offer a custom portioning service.
We’d be happy to get in touch and see how we can assist further, please email us at orders@steak-king.com so, we can review this with you directly.
Great price for good quality
Everything from delivery, price and product quality was perfect. I ordered the smoke salmon, sausages, hanger steak, diced wagyu beef cube and lamb rack. All of them were in good quality and delicious. The only downside was that I have to spend some time on trimming the thick fat from the lamb racks.
30 december 2025
Antwoord van Steak King
Thank you for your detailed feedback and for choosing Steak King. We’re glad to hear you were happy with the pricing, delivery, and overall quality across a wide range of products.
Regarding the lamb rack, some cuts do naturally come with a thicker fat layer, and we appreciate you sharing this experience. Your feedback is helpful and has been noted.
Under expectation
The short rib is really not fat enough, the photo in the web is totally misleading
29 december 2025
Antwoord van Steak King
Thank you for your feedback. We’re sorry to hear this didn’t meet your expectations. Please note that marbling and fat content can vary naturally from piece to piece, and website photos are for reference only. If you feel the cut received was not as expected, please feel free to contact us at orders@steak-king.com
so, we can look into this and assist further.
Fast, convenient, value
Very fast and convenient delivery, fantastic quality of meats at great value.
30 december 2025
Antwoord van Steak King
Thank you for your kind review! We’re glad you enjoyed the fast, convenient delivery and found the quality and value of our meats up to your expectations. We really appreciate your support 🙏
The Wagyu tomahawks were just…
The Wagyu tomahawks were just mind-blowing. Juicy, tasty and tender.
30 december 2025
Antwoord van Steak King
Thank you for the fantastic feedback! We’re thrilled to hear you loved the Wagyu tomahawks — juicy, tasty, and tender is exactly what we aim for. Hope to serve you again soon 🥩🔥
A good choice
The steak I bought is of good quality, and the delivery service os just wonderful.
29 december 2025
Antwoord van Steak King
Thank you for your kind review! We’re glad you enjoyed the steak quality and had a smooth delivery experience. 😊
The lamb had too much fat and was not…
The lamb had too much fat and was not the quality I expected
29 december 2025
Antwoord van Steak King
Thank you for your feedback. Lamb cuts naturally vary in fat content depending on the cut and grade, but we understand this may not suit everyone’s preference. If you’d like to share more details, please feel free to contact us at orders@steak-king.com and we’ll be happy to review this with you.
Good Beef Wellington
Their beef wellington was great. I followed their instructions and it was cooked perfectly.
31 december 2025
Antwoord van Steak King
Thank you for your kind feedback! We’re glad to hear the Beef Wellington turned out perfectly and that the instructions were helpful. Enjoy, and we hope to serve you again soon.
Stable quality
29 december 2025
Antwoord van Steak King
Thank you for your feedback! We’re glad to hear you’re happy with the consistent quality. We appreciate your support.
Awesome
Awesome, my family love the beef very much, my child love it and have to eat everyday. Good service, good delivery, good quality and good boss, my son would like to say hello to your beef, thank you for let me eat 😀
31 december 2025
Review zonder uitnodiging
Antwoord van Steak King
Thank you so much for your wonderful feedback! We're thrilled to hear your family is enjoying the beef, and we’ll pass on a “hello” from your son to our steaks 😄. We truly appreciate your support and kind words!
Fab Waygu T bone
Everything from an easy to navigate website to prompt replies on queries, efficient delivery and fabulous meats! The Waygu M5 T bone was the star of Christmas dinner! No wonder my colleague recommended it to me as the best meats in HK, hands down!
24 december 2025
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words! We're thrilled to hear the Wagyu M5 T-bone was a hit at your Christmas dinner. We really appreciate your support and recommendation!
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