Steak King Reviews 

Rib-eye not worthy of dog food

We have before bought meat and been happy. This time we bought some South African rib-eye. We just tried to eat them and they we so chewy and rubbery that we all four family members gave up. They were not worthy of dog food and also had a funny taste. I was disappointed that Steak King deleted my feedback on Facebook.
We have also written to Steak King. They responded by saying they took feedback very seriously. However in reality they do not at all. After many many chasers from us and lots of holding up responses from them, they have provided us a hkd 100 voucher. So basically acknowledging the problem but only covering a fraction of the losses we have had. You judge yourself.

I recommended steak king to my colleagues. We enjoyed the good quality of beef together.
The customer service is very helpful to schedule goods delivery. I gave 5-star.

Overall, the products are good and reasonably priced. My issue is that you have items which I wanted to purchase but they are always out of stock. It would be an improvement that you allow customers to place order for such items and will deliver them once they are in stock. Charges would be made when you make the delivery.

Great products, Just need to work on website for delivery to DB pls. IT has stopped me from processing a few orders.

I have purchased steaks from this shop multiple times.

Prices are always incredible specially during meat emporium at the end of the month. Prices you cant beat and steaks are the the best quality.

No BS on random charges, just pure quality steaks at incredible prices.

All good, as advertised. Good quality

High quality meat, excellent service at the best prices in town. Frequent customer here.

It was not easy navigating the website as there were quite a few hurdles before the free shipping tab came up. That was after several tries and I am sure the site could be simplified. Other than that, delivery was prompt and the purchase was, as in the past, of a high standard.

The promotion prices are very good, the quality of the meats is very good and the delivery was fast

I had been a loyal customer of steak king for about 3 years

Recently I found steak king cancelled some of my loyalty point because of their expiry. However, there was no expiry date shown or email notification to tell me my points were expiring.

Since the expiration was just 2 days ago, I sent an email to steak king customer service to request for recovering my loyalty point or give me a voucher that equal to my loyalty points, but they refused, even I pointed out there was no expiry policy in their website or any indicator about it.

Now, I am going to spend the rest of my loyalty point and not coming back to steak king because of the expiry disappointed experience.

Good after sales service and good price , will buy again

My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !

What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.

Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.

I am a bit upset as I just bought a few Waygu M9 and the state weight is suppose to be 1.01kg and 1.032 kg but when we weigh it at home, it came out to be smaller at 969.9 g and 981.3 g, a loss of 4% and 5% of what it has been stated. Did not happen before

Delivered quickly and quality of everything was high and good prices...much cheaper than elsewhere for better quality.

Meat quality is very good and price tag is reasonable.

Great value! Would get 5 stars if the steaks could be individually sealed instead of 2 per pack.

Delivery was fast and prompt. Product quality was good.

Delivery staff very polite and had follow my instructions

But I ordered the steak need to pre-cut, and it’s still doing nothing
At least the system should let me know they can’t do it

Long time ago the system can specify the delivery time range but now can’t. This one is no good