STICPAY Reviews 155

I have dealt with multiple international payment wallets and STICPAY is by far the worst.

My first international bank deposit with them was fine, quick and hassle free. When the time came to withdraw my funds I faced multiple issues and didn't understand why they advertise international withdrawals but they are unable to fulfill this. I ended up opening a bitcoin account just so I can receive my funds.

I decided to give them one more chance and initiated an international bank deposit, again, this time they are currently failing to allocate my funds, even after sending proof of my transaction from my bank the support team has suddenly gone quiet and have not responded to my email. It's been a week since making the initial deposit and my account is still sitting on 0.

I have now initiated a reversal process with my local bank to get my money back.

Stay away from this company, some brokers force you to deal with them but I would rather find another broker than to deal with this mess.

Update: Deposit was eventually processed.

Avoid. U can make deposit but after that you cant withdraw. Do not deposit to sticpay

Deposit is instant unfortunately when you want to withdraw money, they would ignore all of your inquiry email and no update at all.

In their website, money withdrawal process would take around 3 - 4 business day, now already more than 1 week still in pending status. No update was given when you email their team.

My withdrawal id transaction is 708774 and 709085.

It's very easy to top-up my money to STIC e-wallet. And it's going to be very easy to handle my money once I top-up

Dear Sticpay Support Team,

I am writing to express my dissatisfaction and concern regarding a recent incident that occurred while attempting to deposit funds into my Sticpay account.

Today, I attempted to deposit funds amounting to 2000 US dollars into my Sticpay account using my Visa credit card. Despite entering all the required credit card details accurately and receiving the OTP (One-Time Password) from my bank for verification, the deposit process completed without any errors. Upon completion of the process, I was shocked to discover that my account balance remained at 0 US dollars. This unexpected outcome has raised serious doubts about the security and reliability of Sticpay's payment system.

Subsequently, I attempted to contact Sticpay's customer support team for assistance. I submitted an inquiry through the webform provided on the client portal after logging in. Unfortunately, I did not receive any confirmation from Sticpay acknowledging receipt of my inquiry. Moreover, when I attempted to contact Sticpay's customer support via the phone number listed (Phone: +44 7757116130), I encountered further frustration. Upon dialing the number, I received a message stating that the number is invalid. This lack of accessible customer support channels adds to the already concerning situation.

I am deeply troubled by this experience and the apparent lack of responsiveness from Sticpay's customer support team. As a user, I expected a higher level of service and reliability from Sticpay, especially when dealing with financial transactions of this nature.

I urge Sticpay to urgently address this matter, provide a resolution to the failed deposit issue, and improve the accessibility and responsiveness of its customer support channels.

I await the response and a satisfactory resolution to this troubling issue.

This is the worst the first time I tried to withdraw my 400 USD they put a hold on my account upon this time no one can reply to my numerous emails and I need my money

Ich hab einen internationale Bank Transfer getätigt auf mein Bank Konto. Überall stand bei 500 Euro Auszahlung das eine Gebühr von 25 Euro entsteht, was ich schon für sehr hoch halte. Doch zum Schluss kam mit einem Verwendungszweck agent fee anscheinend nur 460 Euro an. 40 Euro Gebühren, finde ich schon einen Wucher. Mal schauen was der Support antwortet

I have been this wallet for 3 years now, it is good, Excellent app Further Easy and Fast Withdrawal using JustMarkets. It deserves 6 stars

BE CAREFUL IT IS A SCAMM, IGNORANT SUPPORT, THEY WILL JUST HOD YOUR MONEY AND NEVER PAY YOU. PLUS THEY WILL ALWAYS REPLY AFTER A LONG TIME AND WITH THE SAME THING, WHATEVER YOUR QUESTION WAS

I have submitted a USD 20,000 withdrawal on 26/6/2023, but previously sticpay said would be fixed soon, but until now they still do not respond and the withdrawal is more than 2 months, I am so disappointed to Sticpay as I am in rush for the mony.......My Transaction ID: 691167,
up to now sticpay seems not going to reply my complaint here directly..

Worst customer support , they dont respond for days and they dont have phone number , they are holding out my money and are always lying to me that my bank returned my payment , a pile of lies they dont send it and hold it , i have no idea why

My account its a new account i just verfyed my credit i never used it then i had a client who made a payment via stick tried to withdraw go declined the next this was your account is on hold tired to ask support they respond that funds deposited via credit card cant be withdran yet i have never used credit card before now its two weeks they stopped responding to my email i lost they goods and my money still om hold

This company has reviews from India with non indian names and stolen pictures. Kinda obvious.

I requested several withdrawals on 26/6, 3/7 and 4/7 but still cannot get my money. The withdrawals are still in pending status. My last successful withdrawal takes 24 days. They simply ignore your emails and I did not get any feedback for my withdrawal status.

Hello.. been sending emails but i’m not getting enough responses. How can l withdraw my funds from Sticpay to South African local bank? my money been on pending for the past 6 days now.

Sticpay's exchange rates are competitive, ensuring that I get the best value for my money when making international transactions. It's a relief not having to worry about hidden fees or unfavorable rates.

The Sticpay mobile app is fantastic! I can easily manage my account, track my transactions, and even make transfers on the go. It's like having a bank in my pocket.

Update: They have refunded the money back to my card. Thank you STICKPAY .
This is an update about my last review. So I was right when I was giving them the benefit of the doubt.
But my account still blocked. I was planning to use STICKPAY to fund my ACY security account. Anyway since they have refunded the money, so it's trustworthy company.

One of the best features of Sticpay is its seamless integration with various e-commerce platforms. Whether I'm shopping online or paying for services, Sticpay makes the process smooth and hassle-free.

I am not sure that the costumer service they have are humans or robots but they have the worst costumer service you could ever find they are stupid, rude and they just copy and paste whatever they have in guidelines without understanding so basically you can’t talk with them about anything.