Ordered on the Sunday received phone call on Monday to say if I hadn’t received received the wheelchair in the next couple of days to phone and they would chase it up, received my wheelchair on Tuesda... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Both in the shop and the delivery guy Lawrence were excellent. I appreciated a non pushy sales approach, being advised that the most suitable mobility scooter for me was in fact a cheaper option. Law... Toon meer
Bedrijf heeft geantwoord
The customer service started off ok no issues however repair side of things is shocking. I have been waiting since 3rd of August to get my scooter in for repair to no avail only had it about 5 month.... Toon meer
Bedrijf heeft geantwoord
Two members of Easy Living Mobility staff: Lawrence and Macauley arrived when expected: They promptly assembled the recliners and interacted well with while doing their work. They showed us how to use... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- ook in
- Assistieve hulpmiddelen leverancier
- Liftenservice
- Ouderenzorg
- Rolstoelenwinkel
- Slaapkamermeubilair winkel
Over Easy Living Mobility
Geschreven door het bedrijf
Nationwide Mobility Experts with 15 Stores & Dedicated Telephone Sales Team
At Easy Living Mobility, we are dedicated to helping people maintain their independence, comfort, and quality of life through carefully selected mobility solutions.
With 15 stores across the UK and a dedicated in-house national telephone sales team, we’re here to support you wherever you are. Whether you prefer to visit us in person or speak to a friendly advisor over the phone, we make getting the right support simple and accessible.
We offer a wide range of mobility products, including mobility scooters, electric wheelchairs, riser recliner chairs, adjustable beds, stairlifts and daily living aids, all designed to make everyday life easier, safer, and more enjoyable.
Our team is friendly, knowledgeable, and genuinely helpful. We take the time to understand your needs and guide you towards the right solution, always without pressure.
We are a trusted manufacture so our products meet high standards of quality, reliability, and value. From your first enquiry through to delivery and aftercare, including warranties, repairs and services we aim to provide a smooth and supportive experience.
Customer satisfaction is at the heart of everything we do, and your feedback helps us continue to improve.
If you’ve had an experience with Easy Living Mobility, we’d love to hear from you.
Why Thousands Of Happy Customers Choose Easy Living Mobility
Helping you stay independent with confidence, before, during, and after your purchase
A Trusted UK Business Since 2001
With over two decades of experience, we’ve helped thousands of customers across the UK live more comfortably and independently.
15 Stores Nationwide + Expert Support Team
We’re more than just a website. With 15 stores across the UK and a dedicated in-house telephone team, you can choose how you shop, in person or from home, with real experts always on hand to help.
Advice You Can Rely On, No Pressure
Our knowledgeable team takes the time to understand your needs, offering clear, honest guidance so you can make the right decision with confidence.
Designed Around Real Customer Needs
We don’t just sell products, we design and develop our own ranges, shaped by real customer feedback and everyday use. From mobility scooters and electric wheelchairs to riser recliner chairs and daily living aids, every product is built for comfort, reliability, and ease of use.
Flexible Delivery & Try Before You Buy Options
We offer a range of delivery services to suit you, including next-day delivery and delivery to a room of your choice for added convenience. You can also visit us in store to try products before you buy, or arrange a home demonstration to make sure you’re choosing what’s right for you.
Support That Doesn’t Stop After Purchase
Our trained engineers in our workshops and support team are here long after your purchase, helping keep everything running smoothly.
Flexible, Hassle-Free Peace of Mind
With finance options, straightforward returns, warranties, and insurance support, you can shop with complete confidence.
Trusted by Customers Across the UK
Many of our customers return to us time and time again — because they know they’re in safe, experienced hands.
Contactgegevens
Unit 10, Wolseley Court, Stafford Technology Park, st18 0ga, Stafford, Verenigd Koninkrijk
- 0333 577 8085
- info@easylivingmobility.co.uk
- store.easylivingmobility.co.uk
4,8
Uitstekend
2K reviews
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Such a wonderful trusted company
Such a wonderful trusted company. I would highly recommend anyone who is thinking of buying a mobility scooter to use this company . They are so understanding and go above and beyond to help you in anyway they can . I ordered a mobility scooter which wasn’t quite right for me as this was the very first time In purchasing. On my phone call to Jessie in customer service I was treated so kindly and what was so outstanding was nothing was too much trouble and Jessie wanted to make sure I felt supported and arrange the very next day an different scooter to be delivered. This is more than customer service this is a very special caring company that truly cares for its customers.
22 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your incredibly kind review!
We’re delighted to hear Jessie made you feel so supported and cared for, especially with this being your first mobility scooter purchase. Finding the right scooter for your individual needs is so important, and we’re pleased we could help arrange a more suitable option for you so quickly.
Your lovely words about our team and the care you received truly mean a lot to us. Thank you for your trust and recommendation!
Team Easy Living Mobility
Lawrence came in with the Scooter and…
Lawrence came in with the Scooter and explained how everything works he was extremely helpful
21 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely feedback David
We’re delighted to hear Lawrence was so helpful and took the time to explain everything clearly when delivering your scooter. We’ll be sure to pass on your kind words to him!
Team Easy Living Mobility
Jessie in customer services is…
Jessie in customer services is absolutely brilliant. Attentive, responsive, knowledgeable and pleasant. 10/10.
21 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your wonderful review Ken
We’re delighted to hear Jessie provided amazing customer service. We’ll be sure to pass on your kind words to her – she’ll be thrilled to receive your 10/10 feedback!
Team Easy Living Mobility
Great price on mobility scooter
Phoned this morning spoke to a person called Alice was told exactly what I was purchasing for the fantastic price now the next stage is waiting for my delivery happy days.
20 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Derek
We’re delighted to hear Alice was able to provide all the information you needed. We hope you’re just as happy when your new purchase arrives — happy days indeed!
Team Easy Living Mobility
Matt was really helpful and friendly…
Matt was really helpful and friendly and very knowledgeable about the equipment. He helped my dad choose the right walker for what he needed. Definitely be going back. Thank you.
18 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Karen!
We’re delighted to hear Matt was so helpful and knowledgeable in helping your dad find the right walker for his needs. We’ll be sure to pass on your kind words and look forward to welcoming you back in the future!
Team Easy Living Mobility
Excellent customer service from store to delivery
Lawrence was really helpful and ensured that we understood how everything worked. He also helped to ensure that chair would fit into car and ensured that it would be secure whilst driving. Excellent service from all members of staff who dealt with us. Would highly recommend using Easy Mobility
13 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your wonderful review Helen!
We’re delighted to hear Lawrence took the time to ensure you understood everything and helped make sure the chair fitted safely and securely in your car. It’s also great to know you received excellent service from everyone you dealt with. Thank you for your recommendation!
Team Easy Living Mobility
I HAVE BOUGHT A MOBILITY SCOOTER FROM…
I HAVE BOUGHT A MOBILITY SCOOTER FROM EASY LIVING NEWCASTLE, NEWCASTLE WALK THIS FRIDAY.
VERY HELPFUL STAFF,NOTHING WAS TO MUCH TROUBLE,EVEN HAD MY MOBITY SCOOTER DELIVERED TO MY BUNGALOW WITH A VERY NICE ENGINEER WHO TALK ME THROUH ALL THE QUESTION & ANSWER DETAILS OF MY SCOOTER. VERY VERY HELPFUL.
MANY THANKS MRS KATHLEEN GROCOCK
9 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your wonderful review Kathleen!
We’re delighted to hear you received such helpful service from our Newcastle team and that everything went smoothly with the delivery of your new mobility scooter. It’s great to know our engineer took the time to explain everything clearly and answer all your questions.
We hope you enjoy your new scooter, and thank you for choosing Easy Living Mobility!
Great service
Very quick delivery. Lawrence and Macauley were very polite and helpful. Offered to move furniture around for me. Spoke to my nan very nicely and made her feel involved. Good demonstration for use of the chair
9 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your wonderful review Robyn!
We’re delighted to hear Lawrence and Macauley provided such polite and helpful service. It’s lovely to know they took the time to make your nan feel involved, helped with moving the furniture, and gave a thorough demonstration of the chair. We’ll be sure to pass on your kind words to them both.
Team Easy Living Mobility
Christian Hazeldine was very friendly…
Christian Hazeldine was very friendly and helpful in getting what I needed. He followed up numerous times and made sure that I am satisfied with the product I am getting.
I would rate this whole experience a 10/10
8 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your fantastic review Shahla!
We’re delighted to hear Christian provided such friendly and helpful service throughout the whole process. It’s great to know he kept in touch, answered all your questions, and made sure you were completely happy with your purchase. We’ll be sure to pass on your kind words to him.
Team Easy Living Mobility
Daniel Hunt the sales advisor
Daniel Hunt the sales advisor was
excellent . First time we were looking at scooters and he was very helpful and informative . We learnt so much information from him. Very professional and friendly. would definitely see him again.
7 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your wonderful review!
We’re delighted to hear Daniel provided such helpful, informative, and professional service during your first visit. It’s great to know he made the experience so positive, and we’ll be sure to pass on your kind words. We look forward to welcoming you back in the future!
Team Easy Living Mobility
Untrustworthy
I brought my elderly mother's mobility scooter to this company for repair. I got a call back from a man who painted a very gloomy picture about the state of the scooter battery pack. The batteries were distorted and a battery terminal connection was badly corroded. The power leads had been glued to the batteries which seemed to concern him. He didn't know the make of the scooter and was therefore unsure whether he could get replacement batteries. He estimated it could cost up to £700 to repair. Effectively it was a write off. I came into the shop the following day to collect the scooter and pay the bill for the assessment. My plan was to take it to the tip and arrange to purchase a new scooter for my mother. In the end I decided to have a look at it before scrapping it. After removing the battery casing I could see all the faults that have been mention above. I could also plainly see the battery specification on the side of the battery (12V 12AhH lead acid). A quick search of the internet told me that this was a standard mobility scooter battery suitable for many models. I order a replacement pair for £49.99. I also purchased a pack of terminal connectors from Halfords for £3.99 (to replace the corroded one). I believe the reason for the glued power leads was to ensure they don't come loose from the battery terminals, so I stuck them back down with high strength adhesive tape. The scooter is now back up and running as good as new. It seems to me this was just a cynical plot to write off the scooter so they could sell me a new one.
Footnote: Immediately following my Trustpilot review I was contacted by a representative from Easy Living. I would like to say the representative has handled my complaint very professionally and carried out appropriate corrective action with the store concerned
1 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
We're truly sorry to read about your experience and are disappointed to hear that we've left you feeling this way.
We take all feedback very seriously, and one of our Customer Care Managers will be in touch with you directly to discuss your concerns and work towards a resolution.
Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this matter with you.
Team Easy Living Mobility
Very helpful and informative kept me up…
Very helpful and informative kept me up to date friendly
7 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for taking the time to leave us a review!
We're so pleased to hear that you found our team helpful, informative, and friendly throughout your experience. Keeping our customers updated every step of the way is something we take pride in, so it's wonderful to know this made a positive difference.
We really appreciate your kind feedback and thank you for choosing us! Team Easy Living Mobility
Lawrence and Macauley did a fine job
Lawrence and Macauley did a fine job. Came on time and positioned the chairs, showed us how to use them and were done in no time. Many thanks to them. Chairs better than i remembered. Thank you
The shop staff were excellent
Made it all seem so easy!
Thanks to them also.
7 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your wonderful review!
We're delighted to hear that Lawrence and Macauley provided such a great service. Arriving on time, carefully positioning your chairs, and taking the time to show you how everything works are all things we strive for, so it's fantastic to know they made the process so easy for you.
We're also pleased to hear that you're enjoying your chairs even more than you remembered, and we'll be sure to pass your kind words on to Lawrence, Macauley, and our shop team. They'll really appreciate the recognition.
Team Easy Living Mobility
Great service
I initially just went ìn to have a look at the chairs to replace the one I had . Matt was really helpful and let me try all of them . I found the Whitgreave really comfortable as well as giving support . So I decided there and then to order it . I didn’t have to wait long for it to be delivered and I am really pleased with it. Super friendly staff whenever you go in .
16 juni 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Carolyn
We’re delighted to hear Matt was able to help you find the right chair and that you're so pleased with your Whitgreave. It’s great to know the whole process, from choosing your chair to delivery, was a positive experience. We really appreciate your kind words about our team!
Team Easy Living Mobility
New powerchair
My dad needed a power chair to help with walking... went into easy living mobility and so glad we did.... very knowledgeable....very helpful but most of all very patient.... we actually went in a few times to make sure we bought the right chair for him.... excellent service and advice.... much better than buying something online that might not have been suitable.... highly recommend..
29 juni 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your wonderful review Sherri!
We’re delighted to hear our team could help you find the right power chair for your dad. Taking the time to ensure the best fit is so important, and we’re pleased you felt supported throughout the process. Thank you for your recommendation—it really means a lot to us!
Team Easy Living Mobility
Antwoord van Easy Living Mobility
Thank you for taking the time to share your feedback Lorraine.
I'm truly sorry that your experience wasn't the high standard of service we aim to provide. It was lovely to speak with you today, and I hope I've been able to help resolve the matter and provide a positive outcome.
If there's anything else you need, please don't hesitate to contact me directly – I'll be more than happy to help in any way I can.
Alice
Customer Care Manager
Easy Living Mobility
Fantastic service!
Had a chair delivery for my granddad by Macauley and Lawrence. Absolutely fantastic service from them both! They were so beyond lovely and helpful. Highly recommend
2 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your fantastic 5-star review! We're so pleased to hear Macauley and Laurence provided such a positive experience. We'll be sure to pass on your kind words to them both. Thank you for your recommendation and for choosing Easy Living Mobility!
Delivery men Lawrence and Macauley
Delivery men Lawrence and Macauley were professional, polite and installed my chair without any fuss or problems. Nothing was roo much trouble. I recommend both for delivery men of the year. I have also recommended your company to seveeal friends
2 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your wonderful 5-star review! We're delighted to hear that Laurence and Macauley provided such a professional and hassle-free delivery. We'll be sure to pass on your kind words to them both. Thank you for recommending Easy Living Mobility to your friends – we really appreciate your support!
Scooter purchase
We went to the shop in Wellington the service was excellent Ross was extremely helpful and very knowledgeable enabling us to purchase the right scooter for our needs
18 juni 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your wonderful 5-star review! We're so pleased to hear you received excellent service from Ross at our Wellington store. We'll be sure to pass on your kind words. We hope you enjoy your new scooter, and thank you for choosing Easy Living Mobility!
Amazing from start to finish
From the initial call to delivery the team were amazing. Lawrence and Macauley we so helpful, patient and understanding with my mum. I would absolutely recommend using this company!
2 juli 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your 5-star review, Rachael! It's wonderful to hear our team looked after your mum so well throughout the whole process. We'll be sure to share your kind words with Laurence and Macauley. Thank you for choosing Easy Living Mobility.
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