Ordered on the Sunday received phone call on Monday to say if I hadn’t received received the wheelchair in the next couple of days to phone and they would chase it up, received my wheelchair on Tuesda... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Both in the shop and the delivery guy Lawrence were excellent. I appreciated a non pushy sales approach, being advised that the most suitable mobility scooter for me was in fact a cheaper option. Law... Toon meer
Bedrijf heeft geantwoord
The customer service started off ok no issues however repair side of things is shocking. I have been waiting since 3rd of August to get my scooter in for repair to no avail only had it about 5 month.... Toon meer
Bedrijf heeft geantwoord
Two members of Easy Living Mobility staff: Lawrence and Macauley arrived when expected: They promptly assembled the recliners and interacted well with while doing their work. They showed us how to use... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- ook in
- Assistieve hulpmiddelen leverancier
- Liftenservice
- Ouderenzorg
- Rolstoelenwinkel
- Slaapkamermeubilair winkel
Over Easy Living Mobility
Geschreven door het bedrijf
Nationwide Mobility Experts with 15 Stores & Dedicated Telephone Sales Team
At Easy Living Mobility, we are dedicated to helping people maintain their independence, comfort, and quality of life through carefully selected mobility solutions.
With 15 stores across the UK and a dedicated in-house national telephone sales team, we’re here to support you wherever you are. Whether you prefer to visit us in person or speak to a friendly advisor over the phone, we make getting the right support simple and accessible.
We offer a wide range of mobility products, including mobility scooters, electric wheelchairs, riser recliner chairs, adjustable beds, stairlifts and daily living aids, all designed to make everyday life easier, safer, and more enjoyable.
Our team is friendly, knowledgeable, and genuinely helpful. We take the time to understand your needs and guide you towards the right solution, always without pressure.
We are a trusted manufacture so our products meet high standards of quality, reliability, and value. From your first enquiry through to delivery and aftercare, including warranties, repairs and services we aim to provide a smooth and supportive experience.
Customer satisfaction is at the heart of everything we do, and your feedback helps us continue to improve.
If you’ve had an experience with Easy Living Mobility, we’d love to hear from you.
Why Thousands Of Happy Customers Choose Easy Living Mobility
Helping you stay independent with confidence, before, during, and after your purchase
A Trusted UK Business Since 2001
With over two decades of experience, we’ve helped thousands of customers across the UK live more comfortably and independently.
15 Stores Nationwide + Expert Support Team
We’re more than just a website. With 15 stores across the UK and a dedicated in-house telephone team, you can choose how you shop, in person or from home, with real experts always on hand to help.
Advice You Can Rely On, No Pressure
Our knowledgeable team takes the time to understand your needs, offering clear, honest guidance so you can make the right decision with confidence.
Designed Around Real Customer Needs
We don’t just sell products, we design and develop our own ranges, shaped by real customer feedback and everyday use. From mobility scooters and electric wheelchairs to riser recliner chairs and daily living aids, every product is built for comfort, reliability, and ease of use.
Flexible Delivery & Try Before You Buy Options
We offer a range of delivery services to suit you, including next-day delivery and delivery to a room of your choice for added convenience. You can also visit us in store to try products before you buy, or arrange a home demonstration to make sure you’re choosing what’s right for you.
Support That Doesn’t Stop After Purchase
Our trained engineers in our workshops and support team are here long after your purchase, helping keep everything running smoothly.
Flexible, Hassle-Free Peace of Mind
With finance options, straightforward returns, warranties, and insurance support, you can shop with complete confidence.
Trusted by Customers Across the UK
Many of our customers return to us time and time again — because they know they’re in safe, experienced hands.
Contactgegevens
Unit 10, Wolseley Court, Stafford Technology Park, st18 0ga, Stafford, Verenigd Koninkrijk
- 0333 577 8085
- info@easylivingmobility.co.uk
- store.easylivingmobility.co.uk
4,8
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a conversation with member of staff…
Had a conversation with member of staff on the phone concerning my delivery and they offered me a Saturday delivery which was a big help they also put my mind at rest that I was making the right purchase very pleased all round with their service
19 augustus 2026
Antwoord van Easy Living Mobility
Thank you for your lovely review Carol! We’re delighted to hear our team were able to accommodate a Saturday delivery and provide reassurance with your purchase. It’s wonderful to know you’re so pleased with the service you received. We really appreciate your feedback!
– Team Easy Living Mobility
Antwoord van Easy Living Mobility
Thank you for your lovely review George! We’re pleased to hear you received great service from our friendly team and that your delivery went smoothly. We really appreciate your feedback!
– Team Easy Living Mobility
Alice explained everything to me in…
Alice explained everything to me in detail and was extremely helpful, I was very happy that she helped me with everything.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Pauline! We’re delighted to hear Alice was so helpful and took the time to explain everything clearly and thoroughly. We’ll be sure to pass on your kind words to her!
– Team Easy Living Mobility
Antwoord van Easy Living Mobility
Thank you for your lovely review Hugh! We’re delighted to hear you’re happy with your scooter and that everything has been working well for you. We really appreciate your feedback!
– Team Easy Living Mobility
5* thankyou
Alice was very friendly, helpful, informative and polite - she has helped make this a much easier experience than I expected - thank you so much!
8 oktober 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Carol! We’re delighted to hear Alice made the whole experience easier than expected and provided such friendly and helpful service. We’ll be sure to pass on your kind words and thanks to her!
– Team Easy Living Mobility
Alice was very helpful in explaining…
Alice was very helpful in explaining the range to meet our needs. Ordered within 20 minutes very east due to helpful sales assistant
8 oktober 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Terry! We’re delighted to hear Alice was so helpful in explaining the different options and making the ordering process quick and easy. We’ll be sure to pass on your kind words to her!
– Team Easy Living Mobility
Delighted with summit scooter but it's…
Delighted with summit scooter but it's too large for the area I live in we have very narrow pavements and only one grocery shop which is not large enough for me to use the scooter in,I have limited mobility so shop on my scooter ,otherwise it's incredible value for money
1 september 2026
Antwoord van Easy Living Mobility
Thank you for your review! We’re delighted to hear you’re pleased with the quality and value of your Summit scooter, although we’re sorry it hasn’t been quite as suitable for your local surroundings as you’d hoped. We really appreciate your honest feedback, and our team would be happy to discuss any alternative options that may better suit your needs.
– Team Easy Living Mobility
Great service.lovely guy who delivered…
Great service.lovely guy who delivered scooter.great service on the phone.
22 september 2026
Antwoord van Easy Living Mobility
Thank you for your lovely review Elizabeth! We’re so pleased to hear you received great service both over the phone and during the delivery of your scooter. We really appreciate your feedback!
– Team Easy Living Mobility
Excellent service A+++++
Ordered on the Sunday received phone call on Monday to say if I hadn’t received received the wheelchair in the next couple of days to phone and they would chase it up, received my wheelchair on Tuesday I’m so pleased!! Fabulous communication! Very quick delivery! Excellent service will shop from them again! I can go out now! I have some independence back! Thank you so much
4 oktober 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you so much for your wonderful review! We’re delighted to hear you received such quick delivery and great communication from our team. It’s especially lovely to know your new wheelchair has given you back some independence and helped you get out and about again. We look forward to helping you again in the future!
– Team Easy Living Mobility
Great pair of delivery guys
Great pair of delivery guys
Helpful
Informative
Nothing was any trouble at All
Asset to the company
Cheers lads
1 oktober 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your fantastic review Paul! We’re delighted to hear our delivery team were so helpful and informative and made everything easy for you. We’ll be sure to pass on your kind words to them!
– Team Easy Living Mobility
No paper on the scooter like general …
No paper on the scooter like general maintain or tyre pressures
16 september 2026
Antwoord van Easy Living Mobility
Thank you for your review and feedback. We’re sorry to hear the information regarding general maintenance and tyre pressures wasn’t provided with your scooter. This information is located in your User Manual. We really appreciate you bringing this to our attention and will pass your comments on to the relevant team.
Team Easy Living Mobility
Antwoord van Easy Living Mobility
Thank you for your lovely review Jeanette! We’re pleased to hear our team were helpful and provided such a prompt service. We really appreciate your feedback!
– Team Easy Living Mobility
Antwoord van Easy Living Mobility
Thank you for your review Laura!
We’re pleased to hear you were happy with our delivery service. We really appreciate your feedback!
Team Easy Living Mobility
Great company to deal with
Ordered my summit scooter today lady that took my order was very helpful all good so far will post update when scooter gets delivered
28 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Sammy! We’re pleased to hear our team were helpful when placing your order and that everything has gone smoothly so far. We hope you enjoy your new Summit scooter and look forward to hearing your update!
Team Easy Living Mobility
Ross always give excellent service and…
Ross always give excellent service and my visit this week was no exception- thank you for your help
26 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Mrs Armstrong! We’re delighted to hear Ross continues to provide such excellent service. We’ll be sure to pass on your kind words and thanks to him!
Team Easy Living Mobility
Mixed customer services
I bought the icarbon style powered chair online after talking to an advisor to check information about capabilities. It was marketed as being suitable for inside and for going around town to the shops, exactly what I needed. On arrival, it doesn't work on carpet, or laminate, it can't move over small humps between the flooring types. The foot rest also doesn't work for my legs. I rang and asked to start the return and refund process as it is not performing as advertised. They advised me to try it around town, which I did and then got stranded because it couldn't go up half of the dropped curbs- they have to be 100% flat, but a few centimeters up and it can't make it. They told me the refund team would get in touch, which took several days of me chasing before I got a call to discuss things. They suspect there is a fault with the chair causing some the issues described, but agree that it is not suitable for my needs with regards to the rest. The return and refund process has been started. They have worked hard to resolve the issue since I initially wrote this review and I am happy with that service. I am still unhappy it was sold to me as suitable in the first place and with the delay in starting a return process.
Final update: I have been issued a refund very promptly since the chair has been collected from me. I cannot fault Alice in her efforts to resolve this situation, she has been kind and understanding.
24 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for taking the time to update your review and share your experience. We’re genuinely sorry that the chair wasn’t suitable for your needs and completely understand how disappointing and frustrating the situation must have been, particularly after you had taken the time to discuss your requirements with us beforehand.
We’re also sorry that the return process didn’t begin as quickly as it should have. We’re pleased our team has since been able to work closely with you to resolve the situation, and we really appreciate your patience and understanding throughout.
Thank you again for giving us the opportunity to put things right.
Kind Regards
Alice
Team Easy Living Mobility
Lawrence and Macauley exceeded customer…
Lawrence and Macauley exceeded customer expectations excellent service thank you
24 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your fantastic review Phil! We’re so pleased to hear Lawrence and Macauley exceeded your expectations and provided excellent service. We’ll be sure to pass on your thanks to them both!
– Team Easy Living Mobility
Great Service - thankyou
Both in the shop and the delivery guy Lawrence were excellent. I appreciated a non pushy sales approach, being advised that the most suitable mobility scooter for me was in fact a cheaper option.
Lawrence was exceptionally helpful and wanted to be sure I was happy with the the answers to my questions. He helped me see that my portable scissor lift - bought from somewhere else worked and provided very practical solutions to me manoeuvring the scooter into my car. Thankyou Lawrence.
23 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Lynne!
We’re delighted to hear you received honest, pressure-free advice and found the right scooter for your needs. It’s great to hear Lawrence went above and beyond to help too — we’ll be sure to pass on your kind words!
– Team Easy Living Mobility
Ordering my scooter was so easy and…
Ordering my scooter was so easy and although a bit deaf I found it a pleasure to do my purchase.
22 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review David! We’re so pleased to hear you found ordering your new scooter easy and that the whole experience was a pleasant one. We really appreciate your feedback and hope you enjoy your new scooter!
– Team Easy Living Mobility
As soon as we walked in shop Janet was…
As soon as we walked in shop Janet was so helpful. When delivered lads so nice and polite explained everything thing. Would highly recommend .
22 september 2026
Review zonder uitnodiging
Antwoord van Easy Living Mobility
Thank you for your lovely review Linda! We’re delighted to hear Janet was so helpful from the moment you arrived and that our delivery team were friendly, polite and explained everything clearly. We really appreciate your recommendation!
– Team Easy Living Mobility
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