I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a ne... Toon meer
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Lees wat reviewers zeggen
I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser whi... Toon meer
While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough... Toon meer
High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.
Contactgegevens
1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Verenigd Koninkrijk
- 020 7284 2252
- info@storksak.co.uk
- storksak.com
4,6
Uitstekend
1K reviews
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Quality product
Quality product. I ran into a few issues with the delivery, but the customer service representative, Lisa, was incredibly helpful and resourceful. It resolved the suboptimal experience.
15 november 2023
Antwoord van Storksak
Thanks so much for your review Georgia and we agree, Lisa is wonderful:) Storksak
Love my st James bag
This is my 2nd purchase from Storksak. This time I purchased St James bag in tan and oh my goodness, I am in love with this bag. It looks trendy and fancy and I love the leather and the tan color! It also looks less like a diaper bag and more like a purse which is a plus! I think I'll use this bag even when i no longer need a diaper bag. It's beautiful! And as a diaper bag, it also serves its function. I cherish this bag. Storksak is the only place I'll ever purchase diaper bags from now and in the future! The quality is superb.
8 november 2023
Review zonder uitnodiging
Antwoord van Storksak
Thanks so much for such a glowing review, it really means so much to us, Storksak
Almost perfect
Shipping was super fast, and the bag was packaged nicely. The backpack is beautiful! I love that it doesn’t scream diaper bag. The leather is really nice and it feels well made.
It would be perfect except for the straps - they aren’t super comfortable. I don’t know if it’s where they are sewed in (maybe too wide set?), but they could definitely be improved.
Overall I’m glad I splurged on this bag. I’m sure I will use it beyond baby years!
21 november 2023
Antwoord van Storksak
Thanks so much for your review and your feedback, Storksak
BEST baby bag I’ve purchased!!
Absolutely blown away by my Alyssa backpack. After buying 3 different baby bags from different brands this is finally the bag I’ve been searching for. SO practical and well organised, incredibly high quality and best of all, stunning design that goes with all my outfits. So happy with my purchase
16 november 2023
Antwoord van Storksak
Hi Rema, this has made our day! Thank you so very much for a wonderful review, Storksak
Love it
Love the diaper bag.. it is so beautiful and I feel good wearing it out. It doesn’t scream diaper bag, and it is super chic and functional. The delivery was very quick.
16 november 2023
Antwoord van Storksak
Hi Sarah, thanks so much for your glowing review, we really appreciate it, Storksak
Extremely well made
Bought as a requested gift. Chosen because it is so well made and has all the extras to make life easier as baby grows. They are thrilled to bits with it, and it has already become their new best friend.
28 oktober 2023
Antwoord van Storksak
Thanks so much Susan for taking the time to write your lovely review, we're delighted everyone is so thrilled, Storksak
I wanted to return the item but I had…
I wanted to return the item but I had taken the tag out. Even if unused I couldn’t return it. Very bad customer service!
30 oktober 2023
Antwoord van Storksak
Hi Nora, we're sorry you've been disappointed with your recent purchase, it appears that your review was posted prior to contacting our customer service team. I can confirm we have responded to your initial email and hope you are satisfied with the resolution provided.
Storksak customer care team.
Absolutely exceptional customer service…
Absolutely exceptional customer service - could recommend it to anyone.
27 oktober 2023
Antwoord van Storksak
Thank you Sarah, we so happy to hear that, we know how important good customer service is, Storksak
Had the Alyssa bag bought as a gift…
Had the Alyssa bag bought as a gift just over a year ago and the main compartment strap has broken. As this was a gift no Proof of purchase was passed on and can now no longer get ahold of this. Just disappointed no resolution was found from both parties as product was expensive and can now longer use
21 november 2023
Review zonder uitnodiging
Antwoord van Storksak
We're so sorry you've been dissatisfied. We've requested on email either billing or delivery address to enable us to track your purchase. Please get in touch when you have this information and we'll try to help, Storksak
Best on the market
I was reluctant to spend this much on a changing bag, however, after looking into what was on offer in the market Storksak products were definitely the best.
It can fit lots inside and the insulated bag is really handy if your pre making bottles. The smaller strap is also really handy when you’re just transferring the bag from your car to the house.
The only reason I haven’t given 5 stars is because it doesn’t sit very well on the push chair handle, even when the straps are tightened fully. I have to use the storage on the bottom which then doesn’t allow easy access. Other than that this bag is great!
15 oktober 2023
Antwoord van Storksak
Thanks so much Xtina for such a comprehensive review we greatly appreciate it, Storksak
Perfect bag
Perfect bag. I chose black which is great. Easy to keep clean very lightweight stands upright on the floor, small bag inside very handy. Changing mat folds up with velcro strap. Really pleased with my purchase. Great quality I recommend it highly. Hubby likes it too 😀👍
13 oktober 2023
Antwoord van Storksak
Thank you so much Grainne for such a lovely review, we're delighted your both so happy with your Storksak
Really lovely well made bag with speedy…
Really lovely well made bag with speedy delivery
17 oktober 2023
Antwoord van Storksak
Thanks for taking the time to review us Sophie, Storksak
Gorgeous bag
Gorgeous bag. You can tell it's really well made and it looks really stylish. There are plenty of functional pockets and little extras, like the travel changing mat. So pleased I picked this for my changing bag!
16 oktober 2023
Antwoord van Storksak
Thanks a million Laura, it's so appreciated Storksak
I love my diaper bag
I love my diaper bag! It arrived quickly and was nicer then I thought it would be. Good luck with your company!
Lauren
13 oktober 2023
Antwoord van Storksak
Aghh, thanks so much Boeri, what a lovely review, Storksak
Great nappy changing backpack
The nappy backpack is exactly what I needed to carry everything for a toddler and pre-schooler and I can even add my laptop for when we are travelling further afield.
4 oktober 2023
Antwoord van Storksak
Thanks so much for the great feedback, we're very grateful Alda, Storksak
Ordering was easy and delivered on time
10 oktober 2023
Antwoord van Storksak
Great to hear, thanks so much for your review, Storksak
Storksak rucksack and stroller back
Love my Storksak rucksack and buggy stroller bag. The scuba material makes it very easy to clean yet it is still aesthetically pleasing. Will continue to use them for other occasions too. Only change I would make would be to add a long shoulder strap to the stroller bag
10 oktober 2023
Antwoord van Storksak
Thanks so much Katy and for the feedback too, we really appreciate it, Storksak
Antwoord van Storksak
Thank you Elinor for your review, Storksak
Antwoord van Storksak
Thanks so much Polly, it's so lovely when our customers take the time to let us know, thanks again! Storksak
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