I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a ne... Toon meer
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Lees wat reviewers zeggen
I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser whi... Toon meer
While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough... Toon meer
High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.
Contactgegevens
1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Verenigd Koninkrijk
- 020 7284 2252
- info@storksak.co.uk
- storksak.com
4,6
Uitstekend
1K reviews
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Brilliant customer service experience.
30 oktober 2023
Review zonder uitnodiging
Antwoord van Storksak
Thank you Nathalie, we're delighted to hear that, Storksak
The product is gorgeous
The product is gorgeous. I have received lots of good compliments. It looks good and it's fit for porpuse.
I had to contact costumer service and they were very quick, efficient and understanding. I totally recommend Storksak.
25 september 2023
Antwoord van Storksak
Thank you so much for such a generous review, it's greatly appreciated, Storksak
It arrived super quickly and the size…
It arrived super quickly and the size is brilliant for a hospital bag. I love that I can use the dividers within the bag and hang them up. I'm definitely going to feel less stressed taking it with me to hospital and being able to find the items I need before and after labour.
25 september 2023
Antwoord van Storksak
Hi Amie, thanks so much for taking the time to leave your review. The feedback is great! Not just for us, but for other customers too, amazing, thank you, Storksak
Very pretty and convenient bag.
21 september 2023
Antwoord van Storksak
Hi Kasia, thanks for taking the time to leave us your review, Storksak
Very prompt delivery
10 september 2023
Antwoord van Storksak
Hi Carriona, thank you so much for leaving us your review, Storksak
Customer Service was amazing and helped…
Customer Service was amazing and helped me to get my dream diaper bag.
Also the Quality of the diaper bag is awesome - super modern mama bag :)
Delivery was fast even though i live in Austria.
8 september 2023
Antwoord van Storksak
Amazing review, thank you Elena. We're so happy to hear that, Storksak
Antwoord van Storksak
Thanks so much for your review Nikki, Storksak
Great quality product
Great quality product. Excellent service and delivery, thank you.
4 september 2023
Antwoord van Storksak
Thank you Emily for your review, Storksak
Great find
This was a very easy transaction! Ordered it..it was delivered. Enjoyed it and was taken down. Couldn’t ask for anything more. Thank you.
11 augustus 2023
Antwoord van Storksak
Thanks so much for leaving your review, Storksak
Antwoord van Storksak
Thank you Katka for your review, Storksak
Great products impeccable quality and…
Great products impeccable quality and fast shipping
7 september 2023
Antwoord van Storksak
Thank you so much Marianna for such a wonderful review, Storksak
Antwoord van Storksak
Thank you so much Raminder, Storksak
Excellent service and quality products.
I originally purchased the Poppy but it was too small for my needs. Lisa was so helpful and recommended the Alyssa, which I LOVE! I only wish that I had purchased it sooner. It’s so spacious but it doesn’t look huge. It’s comfortable to wear and it looks so stylish.
1 september 2023
Antwoord van Storksak
Thanks so much for your review and feedback Aoife, it's greatly appreciated, Storksak
Excellent after service
Bag exactly as described. Delivery was timely. Realised I hadn’t ordered a changing mat to go with it, which is heavily discounted at time of initial purchase. When I contacted them they were really helpful and still allowed me the discount.
Excellent service!
31 augustus 2023
Antwoord van Storksak
Thank you so much for taking the time to leave us your lovely review, Storksak
Great product, well made and stylish
Easy to navigate website and keep track of parcel. Fast despatch. Had to return one item and customer service were helpful and refund was quick.
19 augustus 2023
Antwoord van Storksak
Hi Amy, thanks for taking the time to leave us your review, Storksak
Great service
Great service - product delivered on time. Present for my daughter who is delighted with it.
27 augustus 2023
Antwoord van Storksak
Thank you Karen for taking the time to leave us your review, Storksak
Amazing product
Amazing product! Tan leather bag is unreal! So happy, it looks great and everything has been thought about from pockets to zips and patterns. Amazing x
30 juli 2023
Antwoord van Storksak
Thanks so much for your review Danielle, it means so much to us, Storksak
The best diaper bag
This is the absolute BEST diaper bag I’ve ever owned. This bag fits everything and more, it’s easy to find all items in my bag, things are never crammed and it’s very practical. Seriously do yourself a favor and buy this bag!
27 augustus 2023
Antwoord van Storksak
Thank you so much Nereida, what a fabulous review! We greatly appreciate it, Storksak
The bag purchased was perfect
24 augustus 2023
Antwoord van Storksak
Hi John, thanks so much for your review, Storksak
Title
I am extremely disappointed with this company as my ordered item never arrived. Despite multiple attempts to contact customer support, I received no helpful response or resolution. This lack of communication and failure to deliver the product is unacceptable. I strongly advise against purchasing from this company due to their poor service and disregard for customer satisfaction. The building has confirmed that there is no security guard by that name. Scam
16 september 2023
Review zonder uitnodiging
Antwoord van Storksak
We have reviewed your order and can see that this was delivered and signed for at the security desk to the address provided on the order confirmation. Our Customer service team have provided extended and helpful advice in order to try to resolve this matter for you. We understand you provided incorrect delivery details, however our team have been liaising with Fedex to investigate this. Fedex Tracking shows that this was delivered to the security guard in the building to the address provided at the time of placing the order. Our CS have been keeping you updated in a timely and efficient manner.
Best wishes
Customer care team
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