Avoid! Shockingly poor customer service. Their system processed my order at 15:08 for next day delivery, but the didn't ship it "because it was after 3pm". Now the build is delayed by 3 days over the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
called to enquire about materials needed after being let down by another company and required it very quickly. was assured it would be there in 3 days which was cutting it fine but was extremely plea... Toon meer
Bedrijf heeft geantwoord
very quick delivery,and did the job i purchased them for,holding up rocks on my slope rockery,
Bedrijf heeft geantwoord
James and team at Basingstoke branch are super helpful, collected many times, always there to help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- ook in
- Betonproductleverancier
- Bouwgereedschap leverancier
- Bouwmaterialenwinkel
- Gereedschapwinkel
- Staalgroothandel
Over Straight2Site
Geschreven door het bedrijf
Welcome to Straight 2 Site!
Your reliable online shop when you need construction materials ...FAST! ____________________________________At Straight 2 Site, we are dedicated to providing our customers with the best products and service that the building & construction industry has to offer.
Established in 2017, we specialise in all types of building & construction products across an extensive category range.
Straight 2 Site keeps large stock holdings of popular brands such as Intersig wire chair, Kota screed rails, K-Form, TJEP, MAX wire, Timloc, ProSolve, BPC fixings and Ecoratio to ensure we can deliver products you know and trust when you need them!
Our website gives everyone from budding DIY'ers, self-builders, to trade customers and larger contractors the opportunity to purchase their construction products online at any time of the day, and not just at builders merchant's times.
We strive to ensure our customers receive the best possible service and our highly experienced and dedicated team are always happy to answer any questions you may have.
We work closely with well established and reliable logistical networks, enabling us to deliver nationwide.
We offer a *Next Working Day delivery service for all orders processed by 15.15 to UK mainland. (Isle of Wight & Grampians: 1-2 day service / Scottish Highlands & Isle of Lewis: 3-4 day service).
Contactgegevens
Unit 3, Stewart Road, Kingsland Business Park, RG24 8NF, Basingstoke, United Kingdom, Verenigd Koninkrijk
- 01256 675011
- sales@straight2site.co.uk
- straight2site.co.uk
4,5
Uitstekend
365 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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quick delivery as promised and product…
quick delivery as promised and product exactly as described
17 februari 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Useless delivery service
4 februari 2026
Antwoord van Straight2Site
Hi Geraint, Thank you for your review.
May we ask for you to contact us to let us know why the delivery servcie was useless? From what we can see it was delivered and signed for within 2 days.
Many thanks Straght 2 site
I would deffo buy from them again
Very well priced and the next day delivery, what else could u ask for.
22 januari 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us James
We hope to work with you again. :D
Excellent Service
Excellent service and would have given five stars. The only slight issue was that the order arrived in two separate parts even though the order was for all the same thing. Just seemed a little wasteful of time and resources for the courier.
5 januari 2026
Antwoord van Straight2Site
Thank you for taking the time to review us Deborah
Great feedback.
Deliveries can be split depending on where the stock is being held and also carriers only handle up to 25kg so if the order is heavy it gets broken down.
We hope to work with you again
Straight 2 site
Antwoord van Straight2Site
Thank you for taking the time to review us Leo
We hope to work with you again. :D
Have a fab Christmas and Newyears
Wouldnt use again as although they said…
Wouldnt use again as although they said next day dekivery took 5 days and arrived to late for the job.
3 december 2025
Antwoord van Straight2Site
Good morning, Rob. I appreciate you taking the time to review us.
We sincerely apologiwe for the delay in this delivery.
This is likely due to the time of year and DX Freight being behind on their consignments.
We truly hope you will give us another chance in the new year when deliveries have settled down.
Wishing you a Merry Christmas and a Happy New Year
from Straight 2 Site.
slow delivery
8 december 2025
Antwoord van Straight2Site
Thank you David, for dedicating your time to review us.
We do utilise third-party carriers and unfortunately due to the season, deliveries may experience slight delays.
Wishing you a Merry Christmas and a Happy New Year
Straight 2 site
A good product at a competitive price…
A good product at a competitive price and delivered on time with no fuss
18 november 2025
Antwoord van Straight2Site
Thank you for taking the time to review us Andrew
We hope to work with you again. :D
Extremely Disappointing Service
xtremely Disappointing Service
I had a terrible experience with this supplier. They managed to deliver my items to the wrong address, and instead of sending everything together, they shipped each item separately. One of the items never arrived at all.
They also failed to meet their next-day delivery commitment, which was one of the main reasons I chose them in the first place. To make matters worse, their customer service was extremely unhelpful—rude, dismissive, and unwilling to provide even basic information about my order.
Overall, this has been one of the worst customer service experiences I’ve had. I absolutely do not recommend using this company.
14 november 2025
Review zonder uitnodiging
Antwoord van Straight2Site
Good Afternoon. We sincerely apologise that your experience did not meet your expectations.
We can confirm that all goods were dispatched together via DX; however, due to the overall weight of the order, it was divided into three consignments.
One of the items was misrouted by DX and it was to be delivered to the correct address once it was in transit.
We communicated this to you yesterday, and you expressed satisfaction with the information provided.
Unfortunately, we utilize third-party couriers and we cannot guarantee the reliability of any delivery service.
We dispatch according to the requests made by our customers.
Earlier this morning, we received a phone call from you requesting the estimated time of arrival for the missing item. Regrettably, we were unable to provide an ETA at that moment, as we did not have that information available.
Our customer service team aims to avoid providing misleading information to our customers.
We have followed up with DX today and as of now, we are still unable to obtain an ETA. Please be assured that once we receive this information, we will promptly relay it to you.
Fast and efficient delivery
Fast and efficient delivery, good price and communication - recommended supplier
22 oktober 2025
Antwoord van Straight2Site
Thank you for taking the time to review us Brandon
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us Andrew
We hope to work with you again. :D
Ordered and received within 3 days
Ordered and received within 3 days - delivered to a difficult site and left in a safe place - thank you. Also the best price and the lowest delivery charge I could find.
22 oktober 2025
Antwoord van Straight2Site
Thank you for taking the time to review us Alison
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Good to deal with you again
15 oktober 2025
Antwoord van Straight2Site
Thank you for taking the time to review us Andrew
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us steve
We hope to work with you again. :D
Fast no fuss service
2 oktober 2025
Antwoord van Straight2Site
Thank you for taking the time to review us mark
We hope to work with you again. :D
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