Avoid! Shockingly poor customer service. Their system processed my order at 15:08 for next day delivery, but the didn't ship it "because it was after 3pm". Now the build is delayed by 3 days over the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
called to enquire about materials needed after being let down by another company and required it very quickly. was assured it would be there in 3 days which was cutting it fine but was extremely plea... Toon meer
Bedrijf heeft geantwoord
very quick delivery,and did the job i purchased them for,holding up rocks on my slope rockery,
Bedrijf heeft geantwoord
James and team at Basingstoke branch are super helpful, collected many times, always there to help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- ook in
- Betonproductleverancier
- Bouwgereedschap leverancier
- Bouwmaterialenwinkel
- Gereedschapwinkel
- Staalgroothandel
Over Straight2Site
Geschreven door het bedrijf
Welcome to Straight 2 Site!
Your reliable online shop when you need construction materials ...FAST! ____________________________________At Straight 2 Site, we are dedicated to providing our customers with the best products and service that the building & construction industry has to offer.
Established in 2017, we specialise in all types of building & construction products across an extensive category range.
Straight 2 Site keeps large stock holdings of popular brands such as Intersig wire chair, Kota screed rails, K-Form, TJEP, MAX wire, Timloc, ProSolve, BPC fixings and Ecoratio to ensure we can deliver products you know and trust when you need them!
Our website gives everyone from budding DIY'ers, self-builders, to trade customers and larger contractors the opportunity to purchase their construction products online at any time of the day, and not just at builders merchant's times.
We strive to ensure our customers receive the best possible service and our highly experienced and dedicated team are always happy to answer any questions you may have.
We work closely with well established and reliable logistical networks, enabling us to deliver nationwide.
We offer a *Next Working Day delivery service for all orders processed by 15.15 to UK mainland. (Isle of Wight & Grampians: 1-2 day service / Scottish Highlands & Isle of Lewis: 3-4 day service).
Contactgegevens
Unit 3, Stewart Road, Kingsland Business Park, RG24 8NF, Basingstoke, United Kingdom, Verenigd Koninkrijk
- 01256 675011
- sales@straight2site.co.uk
- straight2site.co.uk
4,5
Uitstekend
365 reviews
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Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Incomplete order,I have to give you a 1 as I still have…
I have to give you a 1 as I still have not got my complete order.
I have spoken to your office and was told that it was a courier problem and that you were looking into it, but I never heard back still waiting.
7 mei 2026
Antwoord van Straight2Site
Good morning, Michael.
We apologise, due to not hearing from you sooner, we thought that the outstanding items had been delivered by DX.
We'll reach out to DX as soon as possible for you.
We sincerely apologise for any inconvenience this has caused and are committed to resolving it.
Thank you Straight 2 Site
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
excellent quick service
28 april 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Dear sir,
Dear sir,
Exactly what I wanted, screed chairs for a concrete slab, and not many companies seem to supply them.
Easy to order and pay for on your website.
Reasonably priced and next day delivery.
The screed rail chairs are exactly as I expected them to be.
Very satisfied.
Regards,
Ian.
28 april 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Good product, great price.
Just the product I was looking for and at a great price - dispatch time was good.
7 april 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
A good company plagued by bad couriers
I don't want to bash Straight2Site, because they were good dealing with my order (my first with them). Unfortunately though, the order turned out to be a complete disaster. To begin with, the order was processed and despatched with no fuss, prices are good and all seemed well.
What followed from here was a trail of errors and a complete lack of action by the delivery company.
To begin with, half the order never arrived. A couple of days later, the courier admitted it was lost and Straight2Site sent replacements on a premium service. You've guessed it.. the next-day, AM service arrived 2 days later at 4pm, was beaten up and missing parts.
Again, Straight2Site apologised and have sent out more replacements.. hopefully they'll arrive intact!
I'm grateful for the service from Straight2Site, and I do feel sorry for them having to sort out stuff like this. I got lots of apologies, I got a refund for the cost of shipping, and for a couple of damaged parts.
If you look at the (few) negative reviews on here, they all share a common theme - delivery problems!
Ultimately, the delivery company is representing you, especially when one of your key selling points is next-day delivery, and when they are as bad as the delivery company in question.. that can only ever ruin customer experience.
So, again, thanks to Straight2Site for the support and for the quick service.. your courier is a disaster. I'm going to need more things when I come to lay the floor slabs, so I'll be back.. I just hope the overall experience is better next time around!
31 maart 2026
Antwoord van Straight2Site
Hi Tim, really appriciate your feedback and Patience on this.
We hope to work with you again.
Just easy perfect for a busy man 👍
1 april 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Arrived on time but a lot of damaged…
Arrived on time but a lot of damaged materials just chucked on site
30 maart 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
Excellent service
Really speedy efficient service with regular timely updates on delivery.
23 maart 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Delivery came the very next day with…
Delivery came the very next day with all parts accounted for
19 februari 2026
Antwoord van Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
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