We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
i recently purchaced two sunrise classic power chairs after a trial at the shop and we were quite pleased with them at first .but as time went on we both realised they did not suit in some areas o... Toon meer
Bedrijf heeft geantwoord
The dining chairs are beautiful and the fabric is exactly as we expected. We are really pleased with our purchase. However, when we arrived to inspect them prioe to final payment, several of the cha... Toon meer
Bedrijf heeft geantwoord
Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Norwegian comfort that cannot be explained but simply must be experienced.
Contactgegevens
Level 18, 227 Elizabeth Street, 2000, Sydney, Australië
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4,6
Uitstekend
570 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stressless product is top quality and…
Stressless product is top quality and very comfortable.
Berkowitz sales people at Blackburn store, were very helpful and had very good product knowledge.
Delivery person was prompt and very courteous.
15 april 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Modern Recliner
The stressless chairs are the only modern looking recliner I have seen which is not hugely dominating and bulky. We had plenty of time to try out the chairs and were then advised re optimal fit for our height etc. The sale shortly after clinched the deal.
11 april 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Great experience. Comfy furniture.
Buying process went smoothly. Delivery was sooner than expected. Delivery service was excellent.
17 maart 2025
Antwoord van Stressless Australia
Good Morning Judy,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Great customer service
Great customer service, explained everything we needed to know. Friendly staff
17 maart 2025
Antwoord van Stressless Australia
Good Afternoon Ron,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Beautiful but inspect carefully
The dining chairs are beautiful and the fabric is exactly as we expected.
We are really pleased with our purchase.
However, when we arrived to inspect them prioe to final payment, several of the chair legs were stained. As we selected the white oak legs these stains were very prominent. We, the retailer and ourselves, were able to scrub the stain off but it took a long time as we were not able to risk abrasive or chemical cleaners.
18 maart 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Consul Upgrades
Chairs delivered within timeframe specified. Delivery team helpful and friendly. New Electric Consul and Office Consul were upgrades to an ~16yr old Consul Recliner (which has been used daily).
Extremely comfortable chairs and exceptionally well made.
27 maart 2025
Antwoord van Stressless Australia
Good Afternoon Bruce,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The salesman was informative & not…
The salesman was informative & not pushy.
The organising of delivery to my home was great. They were flexiable & easy to talk with.
The delivery crew were pleasant & on time.
26 maart 2025
Antwoord van Stressless Australia
Good Morning Amanda,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
✅✅✅✅✅✅✅✅✅✅✅
23 maart 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Being able to view the Stressless video…
Being able to view the Stressless video in the store of how the furniture is made in Norway and given the time to sit in the various models and choose our suite.
We ordered in October 2024 and suite was delivered March 2025, well worth the wait!
12 maart 2025
Antwoord van Stressless Australia
Good Morning Alison,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The chairs and couch are just…
The chairs and couch are just sensational! Better than expected. Such great quality and workmanship doesn’t come any better, just so comfortable
3 maart 2025
Antwoord van Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Antwoord van Stressless Australia
Dear Lesley,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Very disappointed customer
We have previously owned stressless furniture and loved it. This time around we had a completely different experience. The quality has changed, they’re not as comfortable, ( we’re having a back problem) material on our sofa is peeling ( witch is parentally normal and we were advised to use a razor to remove) We had a upholsterer in the family and I have seen lots of excellent materials from Warwick that didn’t need a razor to be used. We have recommended Stressless to couple of friends and family members but unfortunately there opinions are similar to ours. We regret that we didn’t spend the money on something else. I would never buy or recommend Stressless ever again.
21 september 2024
Review zonder uitnodiging
Antwoord van Stressless Australia
Dear Janina,
Thank you for your feedback regarding your Stressless Fiona sofa.
You selected an 80% wool, 20% viscose fabric named Calido as your upholstery and we had a technician inspect it regarding reports of pilling.
The technician found that the fabric was not actually pilling but that there were additional fibres in the upholstery. We reached out to our production team in Norway who confirmed that this was normal for wool fabrics and that the additional fibres could be removed is with a lint/nubs remover or by very carefully running a razor blade along the fabric.
As a gesture of goodwill we are willing to provide you with a complimentary depilling machine, please email us at office.au@stressless.com if you would like to take us up on this offer.
Regarding the comfort of your Fiona sofa, this is a new model and is manufactured slightly differently than our usual Plus-System recliners and sofas.
As such, the feel of the Fiona sofa will vary from that of your existing Stressless models.
Kind Regards,
Stressless Customer Care Team
Poor quality lounges
We purchased a Stressless Mary Wood lounge back in 2020 and received it in Jan 2021. Last year the controls on the recliner stopped working. Fortunately this was repaired under warranty. We now noticed that the leather on one of the recliners is fading/wearing ie. 13cm x 7cm patch. This is unacceptable for an AUS$11,000 lounge. It's only my wife and I living in the house so its not as if the lounge has witnessed any heavy duty use. In the past we have purchased far cheaper leather lounges that have lasted over a decade. For our retirement we thought we would treat ourselves to something special. In hindsight this was a very bad idea/purchase. We will certainly stay clear of any Stressless furniture in future. Further to Stressless reply below. Yes we are aware the warranty has expired. The point I am making is that the leather, for the price and with minimal wear and tear, has deteriorated. Not really a quality product for the price. As I have pointed out we have purchased far less expensive leather lounges where the leather has outlasted the grandchildren growing up.
13 februari 2025
Review zonder uitnodiging
Antwoord van Stressless Australia
Dear Mr. Hary,
Thank you for your feedback on your Stressless sofa.
As a reminder, Stressless provides a 2-year warranty on upholstery against manufacturing defects.
This is a normal warranty for quality leather, many manufacturers offer only one year.
Given that your sofa is now 4 years old, it is unfortunately outside the warranty period.
When you reached out regarding the leather issue, we informed you that the leather warranty had expired. We also recommended a qualified leather technician who may be able to assist with the matter.
Kind regards,
Stressless Customer Care Team
Quality
Quality, quality, quality. It doesn't get any better than Stressless. Our new Sofas were purchased to replace a couple of old Natuzzi sofas. The quality of the product is AAA+, comfort, posture control, and the beautiful soft paloma leather upholstering. The help and professional service provided by Frank at Berkowitz Essendon was much appreciated. We are extremely happy with our 2 and 2.5 seat Fiona Sofas, they tick all the boxes. Thanks Frank and thanks Stressless.
3 februari 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The staff at Euphoria Hobart were…
The staff at Euphoria Hobart were wonderful, answered questions that we asked, they were warm and friendly, we did have to wait months for our Recliner, but we were told the time it will take and we accepted the long wait.
It was delivered on the time they said, Christian unpacked it and checked that all electrical were working.
Thank you to Christian and I don't remember the lady's name at Euphoria but she was delightful and very helpful and kind, thank you so much.
24 januari 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Superbly engineered chair in stunning…
Superbly engineered chair in stunning Paloma Leather.
We got first class service from Tanya at Domaine, MacGregor.
She allowed us to try all options at our pace and answered all our questions.
27 januari 2025
Antwoord van Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Purchasing Stressless at Berkowitz Moorabbin
The staff at Berkowitz Moorabbin were very helpful throughout our buying experience. They were not pushy in anyway and let us come our own decision in the furniture that would suit us. Their enthusiasm about Stressless Furniture seemed genuine and although it was more expensive that what we set out to buy, we could see the value in purchasing quality.
22 september 2024
Antwoord van Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The Company kept us informed and up to…
The Company kept us informed and up to date regarding when we were likely to receive our Stressless Couch. The delivery was smooth and timely and a pleasant experience.
Sharyn Richards
21 januari 2025
Antwoord van Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Recliner Heaven
The purchase experience through Style n Furniture was pleasant and smooth, and delivery was on time. The recliners are stylish, good looking and the design makes for the most comfortable chair we have ever used.
6 januari 2025
Antwoord van Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Excellent staff at Euphoria
Excellent staff at Euphoria, and production is second to none.
21 december 2024
Antwoord van Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.