STTOKE INC. Reviews 

Love it! Lovely colour & it definitely serves its purpose!

LOVE LOVE LOVE the cup.
Buyer beware however...**NO RETURN POLICY**
I accidentally had too many of a few accessory items in my cart. When my order came in I contacted customer service. No option for returns.

This has become my go to hot beverage holder. When the lid cracked and the stopper came off I was glad I could get a replacement. The new lid design is an added plus too! I would recommend this cup and lid for anyone looking for the best way to take your beverage on the go!!

There is no better cup out there! The quality, the colors, the finish, top quality!

Fast delivery and excellent product. I am a big fan and have been buying so many of the Sttoke cups for friends and family.

The Items were all Well Received and Already been used as what the Items were designed for

Quick response and turnaround from customer support team on issue with my ceramic cup. Kindly offer replacement on my cup despite warranty is over.

So pumped that I now have the perfect ceramic cup with a much needed upgraded lid. The new lid is functionally the same, but the interior plug no longer touches my nose/mustache. Previous cup was 4/5. Now this is a solid 5

Prompt and friendly phone service. Solved my problem s with a smile!

Stoke are the best cups
They do not leak
They stay hot for 5-6 hrs
Have had other brands - but Stoke is the a real stand out

Bought the green colour cup.

Learnt from experience that you have to turn the lid whereby the black part match the cup with the logo, to ensure it's closed properly, else it will leak.

It does not keep hot drinks hot for a long time, at most 3-4 hours after I have tried putting in hot drinks and cold drinks on different occasions.

The white cup which I have got it before seem to be able to retain hot temperature longer but then the lid is only spillproof and the cup white paint came off and the inside of the cup too. That's why I purchase this green cup.

Overall, still a good purchase

On two occasions, I've stupidly set my Sttoke (12 oz) on top of the car, while loading groceries etc. I then drove off an it clattered to the ground. It's a bit dinged up, but still works, although the lid did crack.

I really like the ceramic inner liner and the design.

I love the Sttoke products and are happy with the new coffee cup lids that I ordered. My only feedback is that there is a very long delivery time and very little communication from the courier company as to when the items will be or have been delivered. Sttoke advertises itself as being a Melbourne based company, but the products are coming from China, which is obviously why the delivery times are so long. This information would be useful to know when ordering so that consumers understand the long delays.

Sttoke tumbler actually lives up to the brand’s promises. The coffee made in this tumbler actually retains the flavour of the coffee despite leaving it for few hours. Surprisingly the temperature also retains very well. I tested how well it was by leaving a scope of ice cream inside the tumbler without covering the lid and it barely melted. Would really recommend this not just as a coffee tumbler, but an overall daily use tumbler

I love my cups. I bought and orange one and a purple one. The only reason I am giving 4 stars and not 5, is because the orange is more like a brown colour. However, the functionality of the cups is fabulous. My drinks stay really hot for hours. Am seriously considering buying the larger size as well.

The top of the mug is of a perfect diameter to use with an Aeropress. The coffee stays hot for a decent length of time, but crucially not so hot that you can't drink it for hours. The new style lid is a massive improvement on the old one. The cup is very nice to drink from with or without the lid. I now use it at home instead of my fine bone china cups. The inside of the cup seems stain resistant and I notice no lingering tastes.

The cup is not only esthetically pleasant, it also serves its function!
The coffee stays hot / cold for almost half a day! The new lid is a bonus point to my review.

The product looks nice. I hope after a few months it still holds up to its quality. The reason why I am giving them 3 stars is because it took 2.5 weeks for the product to arrive. If I knew that this was coming directly from China, I would have ordered elsewhere or a different product. They need to figure out their delivery logistics

EDIT BASED ON STTOKE’S RESPONSE: So after I read STTOKE’S response, I thought I was going crazy because I swear I read somewhere that “Most orders arrive within a week” within the shipping section of several products. I looked at the website again and I was right. As a matter of fact, the product I purchased (classic) doesn’t have any shipping insights referring to 12-15 days. In order to get that specific insight, you need to click on a link that says “ Please see here for a detailed estimate”, which is written on the next bullet after “Most orders arrive within a week”. As a customer, once you read that initial statement about orders arriving in a week, you’re not going to waste time and click on the next link for more insights on shipping.