Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
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Lees wat reviewers zeggen
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Toon meer
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Toon meer
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Contactgegevens
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australië
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,9
Goed
196 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Small Parallettes Review
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bottom, even once screwed in, can wriggle sometimes, but so far it's sturdy enough to do body weight exercises. I do think it's rather pricey for what is accomplishes as a basic item.
19 september 2023
Good quality and competitive price
16 september 2023
Very happy!
Quick delivery, easy to assemble. Super happy with my half rack and bumper plates!
15 september 2023
Quick shipping
Quick shipping, decent prices, Aussie owned which is a big plus for me
15 september 2023
By selling good quality products at…
By selling good quality products at very reasonable prices.
17 september 2023
Review on hex dumbbells and frame
Website made it very easy to make order, it got delivered really quickly.
The products them self seem like they are really good quality and the rack was easy to put together, there were a few small chips on the frame paint but could of been from shipping so no big problem hardly noticeable.
Only downside was I was not informed the exact time or day it was coming it just arrived, I was out when it arrived luckily I had someone home to receive order.
7 september 2023
Response to enquires was quick
6 september 2023
Easy website to navigate
Easy website to navigate. Purchasing experience was very good. Staff were most helpful with my query. Goods arrived promptly and securely packaged. Equipment of very high quality. Will keep coming back (in fact, already have).
10 september 2023
I have had to wait for a delay in my…
I have had to wait for a delay in my purchase and completely unsure of when it will even get delivered. Extremely disappointed.
2 september 2023
I still haven’t received my order after…
I still haven’t received my order after a month and tracking doesn’t work
4 augustus 2023
Great sale and welcome discount
Thanks Sumo for the welcome $25 discount and for the super easy process.
5 september 2023
Great Service Instant Shipping
Rugged piece of equipment, shipped fast. Great sale price.
1 september 2023
Sumo Strength
Order shipped in 2 batches, accurate tracking for both & both arrived quickly. Pricing was good enough to cover the high freight costs
8 augustus 2023
Business must be booming for you guys
Business must be booming for you guys. Never had a company not interested in helping a customer with $5000 ready to purchase right now. Kinda surprised but the lack of support looks like I'll spend my money at one of your competitors
21 augustus 2023
Review zonder uitnodiging
Antwoord van sumostrength.com.au
Hey Daniel,
We're really sorry about the hiccup you encountered with your initial inquiry. Our aim is to always offer top-notch customer support, and it's clear we dropped the ball this time around. But we're really glad we could turn things around and help you get your order sorted in the end :)
Thanks for sticking with us!
Overall great experience
Great price, easy website navigation, helpful staff and good communication. Delivery was half time stated.
Will definitely be back.
7 augustus 2023
Good product fast delivery
3 augustus 2023
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