Sunlight Solar Reviews 16

high recommended they did very good job . i’m so happy with them ! best fixing company 10/10 👌

I ain’t been a customer but you tried having my nan and grandad over and as for the refund you still have not gave them it back and it’s been over 2 weeks now so you are a liar if you go on company house you have had 17 businesses go in to liquidation so it’s obvious what your about we are taking it further now as have had no response from you and my grandparents who are in there late 80s and £975 out of pocket

Great company great staff …. Job well done thanks again

The best service I’ve ever had. Really nice people and did the roof perfect. I suggest them to everyone. It was quick job and best price. Thanksss

My husband and I are first-time home buyers who purchased an older house which needed a lot of work. Since 2024 we've had multiple jobs completed by this company and have been very impressed.

Communication is excellent — the representative clearly explain what we needed to-do and why. Also providing photos.

The contractors were polite, highly skilled, and professional throughout every job, despite the kids getting in their way, causing chaos.

We recently requested a refund. It took a little longer than we'd hoped, but refunds can take up to 14 days to process and there were no issues.

The lovely Liz in admin, in particular went above and beyond to make sure we were happy recently, ensuring she followed up and found solutions.

I need solar panels next, I would only use sunlight solar to do this job.

Highly recommend.

I am so happy about the service. The company it's doing great! They fixed my roof and they are very professional! I recommend! It's only took one day to fix it! I am so happy with that! What a lovely team! 🥰

Very polite and hard working. Very good price! 10/10 recommend

They done my house interior roof repair. We very happy with the job and the price was the best. Very polite and friendly staff. Had a good chat with them. They the best⭐️⭐️⭐️⭐️⭐️

There the best fixing company they fixed my roof really beautifully and nice thanks for the team they were very helpful and professional.

Really quick knowledgeable replies very helpful and polite

very professional job , recommend highly 👏 👌

I had them on to remove spray foam which they did ok. They then reinsulated the loft. It looks untidy. The foil blanket they installed under the rafters has gaps along the joints and pipes and tears. I phoned on several occasions and at first was told someone would call
No one did. I have written two formal complaint letters, the last by registered mail. I have heard nothing from them. I am now taking the matter further. They seem to be unreliable to say the least.

Everything was great overall — the product works exactly as expected.. The only downside was the waiting time for the installation. It took a bit longer than planned, but once it was finally done, everything ran smoothly. I’m happy with the result, just wish the process had been a bit faster

Disgraceful behaviour – targeted my recently bereaved, vulnerable mother

I am absolutely appalled by the way Sunlight Solar treated my elderly mother. Just after my father passed away, a representative came to her home on April 23rd and pressured her into signing a deal to remove loft insulation. She clearly told them she was vulnerable and grieving, but they still pushed her, saying the "special offer" was only valid that day. She felt intimidated and confused — and paid a deposit she never should have.

The very next day, she realised the mistake and put the cancellation in writing. She was told the refund would come within 14 days. Since then, we've been chasing — and the experience has gone from bad to worse.

When I phoned on her behalf, I was told someone needed to come to her house to give the refund in person. She's a grieving woman, alone, and deeply uncomfortable with strangers at the door. I had to fight to get them to agree to a bank transfer — something that should be standard in 2025.

Then we were promised the money would arrive by 1pm on May 13th. It never came. I called over 40 times in one afternoon, left messages, emailed — no response. They have completely ignored us. It’s disgraceful and deeply upsetting.

This company took advantage of someone vulnerable during one of the hardest moments in her life. I’ve reported them to Trading Standards and am now pursuing the matter legally and financially.

If you care about your family, especially elderly or vulnerable relatives — steer well clear. No company with a conscience would treat someone like this.