Sunly Reviews 

I was interested in a e-book on Claude for $6 - I was then charged $59 and $29 without my authorisation. They have agreed to cancel but it will take time and is obvious devious way for unsuspecting people to subscribe to expensive subscriptions. Disgraceful behaviour.

the difference between advertising and reality differed a lot. You were offering a solution for 6USD whithout any explanation of how to use it and inmediatly you tried to charge 59 USD
what a trick..I want my money back

Charged 100 usd to my card. Have never seen this in my life. Fraud !

Crap. I did not subscribe. They renewed my "subscription" after I got a "renewal" notice and demanded they cancel it.

I was incorrectly charged 2 amounts after subscribing to an IG promotion. Was not happy about seeing the charges. However, once I contacted support, I received a reply with in minutes that the credits were being processed.

Avoid this company like your financial life depends on it. I did fall for the $9 for whole year of all the Ai functionality, which it doesn't. They lie and cheat and steal. Thank God I used a cashapp account to pay but guess what? Even when I replace the card they still run it repeatedly multiple times a day they try and try. Then it's under AI.deepchat.com so I have to figure out on my own that it is sunly. Ugh, the next month they tried to charge me $99 repeatedly every single week. I'm going to have to close the whole account. They have sent an email stating that they canceled my subscription but still run my card ten minutes later. Run away don't fall for it, it's a lie!! Wish liars would have to post their negative comments on their website before people pay, I didn't find all these horrid reviews until I went through the same ordeal.

This company is a total scam. they advertise Claude AI design as if it was an app (it doesn't actually exist. I authorized a charge of $9.99 for a 1 year subscription and was charge twice. Once for $14.99 with a second charge of $54 for who knows what. I had to cancel my credit card for fear of additional charges. Do not let this bogus company have your credit card info

What was listed as AI for one year, at a price of $9.99, ended up being for 7 days and a reoccurring charge. Bait and switch. AVOID LIKE COVID!

Sunly responded today, 9/17, stating they would work with me and to contact customer service. I did all that on the day of the purchase, wich they refunded the 9.99 but then billed me $140+. I immediately contacted them and they went silent. SO I did contact support and they just went dark (ghosted me). SO yes, I did contact you on two separate dates, once when I first identified the scam and then again one week later when you billed me again, with no resolved answer.

Avoid Sunly AI Chat Assistant, ai.mydeepchat.com and V*ai.mydeepchat.com. at all costs.

I am reviewing a lot of tools in this space. These are a dog's breakfast of products with terms of service (not to be found at the time - see attached Funnel Fox), some serious support challenges and a system that a pro would struggle with.

I cancelled three product subscriptions which included a learning library well before the latest payment was taken, yet the company continued charging my card and then made me fight through an unnecessarily complicated support process to stop future payments.

My experience raises serious concerns about how this business operates:

Multiple business, product and support names appear to be used across the service, making it difficult to determine exactly who is providing the product and processing payments.

Marketing and branding are confusing and potentially misleading.

Cancellation within the product appears ineffective or fails entirely.

No clear cancellation confirmation or correspondence was provided when cancellation was requested.

Support quality was poor, with repetitive responses and little evidence that previous correspondence was being reviewed.

Despite advising that the subscriptions had been cancelled, additional payments continued to be processed. The support correspondence itself acknowledges three subscriptions existed.

The cancellation process is deliberately convoluted and far harder than the sign-up process.

Responses appear highly automated, with no obvious escalation path to a competent human decision maker.

The overall support and service management process falls well below accepted industry standards.

What should have been a simple cancellation and refund became an exhausting chain of emails involving multiple agents, repeated explanations, and repeated requests for information already provided.

As an Australian consumer, I expect businesses operating in Australia or dealing with Australian consumers to comply with the Australian Consumer Law (ACL), including obligations relating to fair business practices, misleading or deceptive conduct, and consumer guarantees. Whether a refund is legally required depends on the specific circumstances, but businesses cannot simply rely on confusing cancellation processes or subscription traps to avoid their obligations.

I have requested refunds for all payments associated with these subscriptions and expect the matter to be resolved promptly.

My advice to potential customers: Read the terms carefully, document every cancellation request, keep screenshots of everything, and check your card statements closely.

There are plenty of AI products available today. Based on my experience, I would not trust this company with my payment details again.

Yes, they finally refunded me. That's worth a star.

Total scam , please be aware , edited photos are very bad , nothing like ChatGPT , cheap ad , they refuse to refund after charging $19.99 for some PDF files ,

Like all the others I was attracted by the low fee subscription and then debited more without consent as I clicked the other services which seemed to be included. Total scam

Along with mymanychat, and company zenithforge, specialize and fool people into trial, and the charge fully...they use who knows which ways to get you in, in my case I have neved ever used their tools. They are charged me twice under same email, with 2 banks, I requested they end subscription and refund the money.

Scam artists x 100!

Users are lured in by a "$1 trial," but once they sign up, hidden recurring charges of approximately $50 are processed immediately or right after the trial ends.Furthermore, they purposefully do not host an app on the official Apple App Store or Google Play Store. They process payment directly through their own web forms (often masked via Apple Pay or web checkouts), meaning you cannot find an app to use, and you cannot cancel it through your phone's standard app subscription settings.
Honestly I am so disgusted by this type of deceptive behaviour I am now having to call Mastercard to dispute it.
Don’t use it, it is a ruse.

It is a scum operation . They are presenting a claude package supposedly and they are mentioning it is cost 1 usd to subscribe for a week unless you cancel within 7 days you will not charged anymore. After you pay 1usd with apple pay youre receiving reoccuring charges of approx 50usd . They are having hiddenly written probably that your paying more but is hidden. Then when you contact customer service they are saying you’ll get refund within 5 days but refund never come. Then you contact again and they are lying that their email while was clear was saying that they are inspecting for refund ajd your refund application failed. Basically they are Dragging you until you get tired ajd loose your hard earned money to a scum operation Sunly ai. Please share to everyone .

MISLED ME FROM THE 1ST INSTANCE .
Why offer $1 dollar access and then when you do lead you by the nose to select a button with no indication that whatever you select will incur ADDITIONAL hidden charges.
What is worse - you have to jump through major hoops and it is simply unacceptable that you have to struggle to communicate and retrieve your hard earned $ and in South Africa - it is felt worse - due to the 1:17 exchange rate.
RETURN MY FUNDS

Like others, got charged 49.99 even after cancellation within trial period -in effect same day ! Buyer beware. Cannot be trusted.stay away !

Yes this is a scam ,they debited 49$ from my card without my permission even after I stop my subscription. You will not be able to remove your card details from their site.STAY AWAY.

I signed up for Zenith Forge’s one-week trial for US$7 and cancelled the very next day because I didn’t want to continue the subscription.

After cancelling, I received an email offering me a discounted rate to stay subscribed. I replied to that email and clearly stated that I still wanted to cancel and did not wish to continue.

Despite that, a week later my credit card was charged an additional US$49. When I contacted customer support, they refused to refund the charge, claiming it was permitted under their terms and conditions, even though I had already cancelled and confirmed that I did not want to continue.

After researching other customers’ experiences, I found numerous reviews from people describing very similar situations. Many say they cancelled but were still charged and then refused refunds. Reading those reviews made me feel that my experience was not an isolated incident.

As a result, I have disputed the transaction with my credit card provider and requested a chargeback because I do not believe I should have been charged after cancelling.

Based on my experience, I cannot recommend Zenith Forge. I would strongly encourage anyone considering signing up to read the subscription terms very carefully, keep copies of all cancellation requests and emails, and monitor their bank statements closely.

il s'est passé exactement le même scénario que pour David Gol, 1er avis sur votre site.
Sunly ai n'est pas honnête et perçoit des abonnements sans avertissement !!