I emailed Sunnylife to say that the product I ordered it was faulty. Didn’t wait long and I got email back saying that I can choose to have a refund or replacement. I chose to have a replacement and a... Toon meer
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I ordered two Luxe Lie-On Loungers in Rattan from SunnyLIFE and they are beautiful. The quality is great and they look very high end. Customer service is extremely helpful and responsive. I highly rec... Toon meer
Not usually one to write negative feedback. I wanted to exchange a product with a different selection 5 minutes after order. They can’t chnage the order or won’t contact their fulfilment on your beha... Toon meer
We love our Sunnylufe Luxe Lie-On Lounger! Originally had it in olive and after much use, the cover began to tear. As soon as I reached out to Sunnylife to inquire about ordering a new cover, they (... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Designed for a life lived under the sun, SUNNYLiFE is the world's leading summer lifestyle brand. Born on the beaches of Sydney in 2003, the brand was established with a simple goal: to share Australia’s authentic summer style with the rest of the world. Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognised for its vast seasonal collections featuring every must-have summer item imaginable. Bold graphics, show-stopping prints and trend-setting packaging are all part of our trademark look. We are continually committed to creating a range of sunny essentials that deliver on innovation, quality, style and functionality; the perfect summer lifestyle solution.
Contactgegevens
B1, 85 Dunning Avenue, 2018, Rosebery, Australië
- 0287551500
- hello@sunnylife.com.au
- sunnylife.com.au
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Surprisingly excellent customer care
I ordered two float loungers and they arrived quickly. One wasn’t holding air properly, so I emailed SunnyLife about the problem yesterday afternoon. I woke up today to an order confirmation for a replacement float, no additional questions asked. That was the most pleasant customer service experience I’ve had in a long time. Super impressed.
We love the loungers for our pool in Italy
We love the loungers for our pool in Italy.
Last year we already bought 2 of them, This spring we ordered 2 more!
Several of our friends bought product as well and all enjoy them a lot.
Looking forward to our next summer holiday with these great loungers!
Absolutely LOVE my Take Anywhere…
Absolutely LOVE my Take Anywhere Folding Chair - Navy Stripe. The perfect beach chair! Also, customer service was wonderful to work with when I needed to reach out!
High Quality Products and Superior Customer Service
I ordered my first Ratan Rafts from Sunnylife and had an issue with one of the inserts. The team from SunnyLife was so quick in responding and solving my issue. The products are the best quality and I will come back for additional items just due to the fact that the customer service was top notch along with the highest quality pool raft I have ever bought. Thank you to the team for your help!!
The customer service of Sunnylife is…
The customer service of Sunnylife is great. They are friendly, easy to communicate with and very efficient.
We will definitely be purchasing more products next summer.
outstanding customer service
had an issue with 1 of 4 items I purchased. customer service really went above and beyond to rectify. restored my faith in business and will definitely continue to buy from this business. thank you!
Great website and customer service
Really easy to use website and great priced products. Bought my daughter a range of bits for holiday and she was delighted to open the box. Had an issue with one item not arriving but Lene in the customer service team sorted it with 24 hrs, super friendly and great service, will defo be ordering again.
Great experience
Great experience, really prompt reply. We had to cancel our order, Alvin and his team actioned our request quickly. Our order was cancelled and money refunded.
Highly recommend for sales service.
Thank you Sunnylife for the terrific experience!
Thank you Sunnylife for the fantastic range of pool rings (I purchased 18 in various colours) for my milestone birthday pool party. The order arrived in perfect condition within a few days.
Even more impressive was the customer service team who responded to my query within minutes! It was such a great experience overall and I can wholeheartedly recommend this company.
Got my grandson the van bed
Got my grandson the van bed. He loved it and wanted to sleep in it right away. The was great but the mattress wouldn’t stay up. Wrote to the company and they took care of the problem right away. Great customer service. My grandson can’t wait for a sleepover.
Returning customer :) .
Returning customer :) .. we have many sunny life products we have a pool.
We recently received a faulty item and it was rectified so quickly and promptly a replacement sent out immediately!
Its lovely to receive great customer service as it can be very rare these days !
Swim item and floats
Have bought a few items from them. Had a small issue with one of the items and the customer service was fast easy and sorted my issue right away.
Thank you Alvin, I will be shopping again
Will be enjoying our floats this summer!
Customer service A++++++
Customer service was above and beyond! Replies were prompt and staff were so helpful when we advised of a faulty swim float.
The swim floats themselves are adorable and our baby loves his crocodile float!
Highly recommend!
Had some missing items in my ordered…
Had some missing items in my ordered and Alvin and the team at SunnyLife were prompt at sorting what happened and offering replacements or a refund. Amazing customer service that is so appreciated!!!
Sunnylife have been amazing
Sunnylife have been amazing. I contacted them as my product was faulty via email on a Sunday. when we used this for the 1st time .The speed of response was excellent, they responded and offered options .I received a replacement 2 days later on the Tuesday. I love the products and your service is excellent. I recommend and will use again.
I ordered a cabana from Sunnylife for a…
I ordered a cabana from Sunnylife for a Christmas present, I had some issues with the delivery company and it wasn't abled to be delivered, unfortunately they automatically returned to sender rather than redelivering. I contacted Sunnylife and without hesitation they offered to refund my order once they received it back to the warehouse. This was really fantastic service and took a a lot of stress away for me. Super grateful for the amazing team.
Above and beyond customer service
My return parcel never arrived at Sunnylife and was lost in the mail, leaving me heavily out of pocket. Although this was the responsibility of Au Post, Alvin and the team at Sunnylife checked in with me consistently and went above and beyond to help to rectify the situation. The ultimate in customer service!
We absolutely love our Sunnylife swim…
We absolutely love our Sunnylife swim vest. Our toddler is obsessed with it, and the little whale tail is beyond cute. The color is bright and cheerful, which also makes it easy to spot her in the water, so it feels both adorable and safe. We’ve used it in pools and in the ocean, and it’s given us so much peace of mind as she’s learning to swim. On top of that, their customer support has been wonderful- so responsive and helpful, which makes us feel even better about the brand. We would happily buy this again and recommend it to other families.
Sunny life pool floats
Sunnylife is a wonderful and loyal company who respond to inquires and concern quickly and fairly. There products are colorful and joyful and have brought so much fun to each Christmas, especially magically times in the pool with their pool floats.
Love Sunny life, their pool floats are the best around.
Amazing customer service
Amazing customer service! The team at Sunnylife were so friendly and prompt with their responses and my issue was resolved in less than 24 hours. I’ll definitely be purchasing from the company again, their products are so cute !!
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