I emailed Sunnylife to say that the product I ordered it was faulty. Didn’t wait long and I got email back saying that I can choose to have a refund or replacement. I chose to have a replacement and a... Toon meer
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Lees wat reviewers zeggen
I ordered two Luxe Lie-On Loungers in Rattan from SunnyLIFE and they are beautiful. The quality is great and they look very high end. Customer service is extremely helpful and responsive. I highly rec... Toon meer
Not usually one to write negative feedback. I wanted to exchange a product with a different selection 5 minutes after order. They can’t chnage the order or won’t contact their fulfilment on your beha... Toon meer
We love our Sunnylufe Luxe Lie-On Lounger! Originally had it in olive and after much use, the cover began to tear. As soon as I reached out to Sunnylife to inquire about ordering a new cover, they (... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Designed for a life lived under the sun, SUNNYLiFE is the world's leading summer lifestyle brand. Born on the beaches of Sydney in 2003, the brand was established with a simple goal: to share Australia’s authentic summer style with the rest of the world. Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognised for its vast seasonal collections featuring every must-have summer item imaginable. Bold graphics, show-stopping prints and trend-setting packaging are all part of our trademark look. We are continually committed to creating a range of sunny essentials that deliver on innovation, quality, style and functionality; the perfect summer lifestyle solution.
Contactgegevens
B1, 85 Dunning Avenue, 2018, Rosebery, Australië
- 0287551500
- hello@sunnylife.com.au
- sunnylife.com.au
4,4
Uitstekend
157 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Sehr schöne Ware
Sehr schöne Ware, schnelle Lieferung und aufmerksam Service. Ich habe einen Pool Lounger und diverse andere Produkte für Kinder gekauft. Sehr gute Qualität und nicht das übliche, durchschnittliche Design. Absolut zum Empfehlen.
18 augustus 2025
Review zonder uitnodiging
The products from sunny life are…
The products from sunny life are stunning and a joy to use
The Customer service on a Sunday was nothing but exceptional!
Great correspondence and problem solved on the same day
17 augustus 2025
Review zonder uitnodiging
Excellent service recovery
after a short period, we appeared to have a slow puncture in our Luxe lounger - the customer service team could not provide a repair kit ro confirm when they would be able to supply (missing from original supply), and agreed to replace to the item with a new one to avoid any further issues. Excellent customer service and recovery. Bravo!
13 augustus 2025
Review zonder uitnodiging
Fast customer service support
I had a question about how to care for my daughter's diving buddies and they answered me in the same day! They gave me helpful instructions and were friendly. My daughter started using their diving buddy toys a week ago and they're still holding up so far.
11 augustus 2025
Review zonder uitnodiging
Perfect Customer Service and great…
Perfect Customer Service and great stuff! We love our Luxe Lie-On Lounger. I can only recommend Sunnylife!!!
31 juli 2025
Review zonder uitnodiging
Highly valued experience and skills
Excellent customer service – kind, consistent, and always available return process is excellent. Highly recommend this company!
27 juli 2025
Review zonder uitnodiging
Fantastic customer service
Fantastic customer service! I had a minor defect with the product I purchased from SunnyLife and they reacted very fast and with absolute professionalsim. In an age when customer service is pretty sketchy this company exceeds expectations and I was more than satisfied. Thank you!
21 juli 2025
Review zonder uitnodiging
Luxury with good customer service
Extremely awesome products. Love my new luxury lilo. I got both the single and twin version. I placed an order for a few more, 1/8 had a issue. Upon one arriving it had a small pinhole. They made the situation right asap. The rest were fine and or have been subject to normal wear.
21 april 2025
Review zonder uitnodiging
Customer service is 10/10
Customer service is 10/10. I received not one but two faulty floats (the canopy on the baby float would not stay in the proper place) and the customer service was exceptional and FAST! I am excited to receive the third (upgraded/different model) float and use it with my baby this summer.
14 juli 2025
Review zonder uitnodiging
Amazing service
Amazing service. Alvin immediately responded when I sent email I had a problem with receiving my order, she resolved it immediately. Can’t wait to receive my order and review the products
14 juli 2025
Review zonder uitnodiging
Their service is great
Their service is great. We had a little problem with our luxe lie on and they solved the problem directly. We are having a lot of products from Sunnylife and enjoying it every day. Thanks for the great support
13 juli 2025
Review zonder uitnodiging
10/10 custumer servise
10/10 custumer servise. Thank you for your help. They solved my problem with delivery.
10 juli 2025
Review zonder uitnodiging
Grear customer service
I loved the customer service! Very friendly and replaced the vest with another one for free as the original one did not work well for the baby.
5 juli 2025
Review zonder uitnodiging
I had a problem with the delivery (wich…
I had a problem with the delivery (wich was a fould of me)..
They did everything to find my package, and kept me informed directly... A very friendly servive!
Thank you 🍒
7 juli 2025
Review zonder uitnodiging
Well made and unique pool floats
Well made and unique pool floats. Very responsive and friendly customer service.
6 juli 2025
Review zonder uitnodiging
Nice looking and comfy!
My kids ordered the pool float for me for Mother’s Day and it arrived in one day. It’s beautiful and I’m enjoying it in my pool. I emailed a question and was impressed by their customer service! I’d definitely buy from them again!!
1 juli 2025
Review zonder uitnodiging
Good products and outstanding service
The products are very beautiful and exactly as pictured. In addition, there is prompt delivery and, above all, great service. I have rarely experienced this before. The answer came promptly and with it also help, as in my case. Many thanks to the Sunnylife team! This will certainly not be my last order.
30 juni 2025
Review zonder uitnodiging
Amazing products and service
Amazing products and service. Lene immediately responded when I realised I had made a mistake with my order, everything was resolved within the hour, and we are all set for the best ever pool party! Fan for life....
23 juni 2025
Review zonder uitnodiging
Belle finition de matelas mais décolore…
Belle finition de matelas mais décolore très vite malheureusement. Donc plus du tout le même aspect
22 juni 2025
Review zonder uitnodiging
Antwoord van SUNNYLiFE
Hi Anne-Sophie,
Sorry to hear that. I've sent you an email in hopes of getting this resolved for you. If you don't see it come through, please check your junk and spam folders.
Chris and the team at SUNNYLiFE
Very disappointed
Was so excited to receive the products as the website is fab BUT within a week the colour completely faded.
The pale blue stripe is now unrecognisable. A crime to charge this much and to make pool toys which fade immediately
23 mei 2025
Review zonder uitnodiging
Antwoord van SUNNYLiFE
Hi Lisa,
I'm sorry to hear that your Luxe Lie On Lounger faded. I've reached out to you via email and look forward to getting this resolved for you.
Chris and the team at SUNNYLiFE
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