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4,6
17 reviews
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First time buying from Swansea spiders and most definitely won't be the last time. Absolutely fantastic communication and great help and advice. The tarantulas are healthy and well fed. Highly recommend. Got a nice little freebie. Fast delivery and well packaged and protected.
Absolute top experience! 🕷️ Outstanding communication, lightning-fast delivery, and maximum satisfaction all around. The customer service is exceptionally helpful and accommodating. If you are looking for the best, this is definitely the right place. Highly recommended! 5/5 ⭐"
Excellent communication. Very polite, reasonable and flexible
Spider arrived on time in good condition and very well packaged.
Even came with a free box of medium sized crickets.
5 stars
Great comms and great packing.
He even messaged me to make sure I knew it was a mature male I'd ordered. Can't fault them on anything.
Oh, the free tub of crix was a nice point as well.
I'll definitely be using again and hoping to see them at shows.
Great guy really knowledgeable and quick to answer any questions! My new baby arrived safe and sound today couldn't be happier
My tarantula arrived safely and the supplier even left me a box of crickets for free I would definitely recommend
Excellent business, terantula arrived safely and in very good condition in well packaged box with heat pad and protection. The terantula is very friendly to and is very happy on his or her new home, also came with some free as a bonus, will definitely buy from again thank you 😊
Super fast response and able to pick up straight away , brilliant service
Antwoord van Swansea Spiders
Hi Caroline,
Thank you so much for your kind words! We really appreciate you taking the time to leave a review. We’re glad we could respond quickly and get everything sorted for you without any delays.
If you ever need anything in the future, we’re always here to help 😊
Thanks again,
Swansea Spiders 🕸️
I have had the absolute best experience with Swansea Spiders. From start to finish was brilliant! When I first ordered my spider online they asked when delivery would suit as they send with next day delivery. I asked for a certain date which they were able to accommodate and my spider was well packed and send special delivery before 1pm.
My spider is in great condition and settling in well 😁. The ‘lunch is on us’ crickets were a pleasant surprise.
I have zero concerns with recommend Swansea Spiders to anyone looking for their next spood.
Antwoord van Swansea Spiders
Thank you for your kind review. We’re delighted to hear you had a positive experience with Swansea Spiders and that your delivery arrived as expected.
It’s great to know your spider arrived in excellent condition and is settling in well. We’re also pleased you enjoyed the complimentary crickets.
We truly appreciate your recommendation and support.
Kind regards,
Swansea Spiders Team 🕸️
Absolutely amazing. Came across Swansea Spiders by chance, they had a tarantula available that I've been trying to find for a while, but could only find slings. Order placed on a Wednesday, they called me within 10mins of the order been placed online, to advise that delivery would be Friday and would this be ok, I explained about work commitments, and they kindly posted out to me by late Wednesday morning and full tracking sent. Spider arrived very well packed, with a free lunch for the spider and a lovely discount for a next order. Spider is very healthy, exactly as described, i really can't fault anything. Thank you so much. Highly recommend and already planning my next order.
Antwoord van Swansea Spiders
Thank you so much for the amazing review, it genuinely means a lot! I’m really glad we could help you find the tarantula you’d been searching for and get it to you quickly.
Great to hear everything arrived safely and that you’re happy with the condition and packaging – that’s always our top priority. And I’m glad the little extras went down well too 😊
Really appreciate the recommendation, and we’ll look forward to sorting your next order!
Thanks again,
Swansea Spiders 🕷️
Very knowledgeable guy, really willing to help, amazing collection of spiders! Will definitely be a returning customer
Amazing service, very easy to speak to and an amazing collection
Antwoord van Swansea Spiders
Thank you so much Erika! 😊 Really appreciate the kind words—always here if you need anything. Glad you like the collection too 🕷️🔥
Very helpful and great service will be using again very healthy spiders A*
Antwoord van Swansea Spiders
Thanks a lot Arron, means a lot! 🙌 Glad everything arrived well and you’re happy with them—look forward to sorting you out again soon 🕷️🔥 Appreciate the recommendation!
I recently made my first order with Tristan from Swansea Spiders and it’s fair to say he went beyond what I expected. His knowledge of spiders is vast and his product range is fantastic. I had some freebies as well which was something I didn’t expect. It’s brilliant to have a new local supplier who does exactly what they say they wj do. Best of luck to you and will be ordering again soon.
Antwoord van Swansea Spiders
Really appreciate you taking the time to leave this, it means a lot! 🙌
I’m glad your first order lived up to expectations and that you were happy with everything (had to sneak a few freebies in there 😄). Always here if you need any advice or help, and it’s great to have your support as a local customer.
Looking forward to your next order already — plenty more coming soon 👀🕷️
Great experience buying from Swansea spiders. Excellent communication and spider arrived safe and healthy.
Met the owner of Swansea spiders through Facebook he travelled to me to collect a p.met male for his female lovely fellow great experience can't fault these guys.
Absolutely spot on when it comes to customer service after speaking with tristan on the phone!
Every order has been made simple and the quality of spiders has been nothing but awesome! Highly recommend and will 100% be ordering again 10 stars out of 5 for me
Antwoord van Swansea Spiders
Hi Damian,
10 stars out of 5 We'll definitely take that 😄
Really appreciate the kind words and your support. Glad you’re happy with both the service and the spiders — that’s what it’s all about!
Look forward to sorting you out again soon 🕷️
Tristan
Swansea Spiders
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