Exceptional service from Leah at Sweet Squared. She listened to my exact requests and ensured that we got exactly what we wanted regarding our Paul Mitchell image requests. 10/10
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Lees wat reviewers zeggen
I had a bit of bother when trying to pay my bill, as they had an offer on, which meant one item was free’, but it wasn't coming off the total. So i called the company, & i decided whilst talking it o... Toon meer
Bedrijf heeft geantwoord
What a refreshing conversation with customer services today. Issues listened to, received well, resolved and indeed rewarded. I honestly don’t think I could have asked for more. Keep up the great w... Toon meer
Bedrijf heeft geantwoord
I had ordered the wrong top coat, when it arrived, I emailed to ask how to return it, I received an email straight back to say that they have sent me the correct top coat that goes with my shellac po... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Cosmetisch productleverancier
- Cosmetische producten groothandelaar
- Haarproductenwinkel
- Schoonheidsspecialiste-opleiding
Geschreven door het bedrijf
Sweet Squared is smitten with the professional beauty industry. Nails, nail art, hair, hair colour, skin, lashes, wax products... are what we LOVE. We offer exclusive, multi-award winning 'Best in Show' brands to our certified professional-only industry artists. We strive to deliver on-time, next day, lovingly-packed products and goodies to our professional-only customers. Our team live everyday to 'Serve the Pro' with our unique, one-of-a-kind patented 'Love & Respect'!
Contactgegevens
Leeds, Verenigd Koninkrijk
- sweetsquared.com
4,9
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Amazing products… LOVE 🥰
I bought Kelvin Murphy ‘Flawless’ and ‘Anti Gravity Spray’ and wow my hair feels amazing and has so much lift and helping to shape my hair better! The products were delivered in speedy time and all so smooth… thank you 🤩
25 september 2026
Antwoord van Sweet Squared
You're so welcome Jane - thrilled you love the products!! Love & Respect Samantha Sweet
Antwoord van Sweet Squared
We appreciate you all Brighteyesbrighton - thank you so much for reviewing us!! Love & Respect Samantha Sweet
As per usual excellent service
As per usual excellent service. I first called for some information on the products I was considering purchasing and received great customer service and lots of information which enabled me to choose the correct products.
25 september 2026
Antwoord van Sweet Squared
Thank you Jenna - thrilled the team were able to help you. We're always there (including Saturday & Sunday). Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Maryna you are so welcome. Remember we’re open Saturday and Sunday too for those last minute ‘I forgot that’ purchases. Love & Respect Samantha Sweet
Helpful and friendly
Helpful and friendly customer experience lady. All questions answered. Products arrived all well and quickly.
25 september 2026
Antwoord van Sweet Squared
Good to know apamela thank you for letting us know we appreciate you. Love & Respect Samantha Sweet
My enquiry was dealt with efficiently…
My enquiry was dealt with efficiently and timely as this was last thing on a Friday afternoon,nevertheless they dealt with it !
Shout to Elle & Leah 👏👏👏
2 oktober 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Jeanette thank you for shouting out Leah and Elle… don’t forget we’re open Saturday and Sunday too. Love & Respect Samantha Sweet
Leah in customer service was fantastic
Leah in customer service was fantastic, there was an issue with my parcel through no fault of the company, but she sorted my issue quickly and has gone above and beyond. Great customer service. I will be ordering again in future.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Laura thank you so much for giving Leah a shout-out / mention. The team always love to hear their mentioned and it's so appreciated. Wishing you a fabulous weekend!! Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Thank you Team Limisha - I don't know which products you bought but I am thrilled!! Love & Respect Samantha Sweet
Antwoord van Sweet Squared
We try Tanya - we really do!! Thank you so much!! Love & Respect Samantha Sweet
I placed my first order late Friday…
I placed my first order late Friday afternoon. It arrived Saturday afternoon. Brilliant service!!
30 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Awesome Angie, thank you do much for letting us know!! Love & Respect Samantha Sweet
Marie at S2 has gone over and above for…
Marie at S2 has gone over and above for me today, as a professional I wanted to understand my costs per service and she came straight back to me with the answers, this really helps me shape my pricing effectively so I can profit in my business, I just love sweet squared and all they do for me !
28 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Jodie what a fabulous message to read. Thank you so much and looking forward to showing Marie. Love and Respect Samantha Sweet
Always fab customer service with sweet…
Always fab customer service with sweet squared. Couldn’t ask for more!
25 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much Claire - we appreciate you!!! Love & Respect Samantha Sweet
I had a lovely conversation today with…
I had a lovely conversation today with Elle Dexter, I phoned regarding my certificate which I received many years ago, my current position requires me to have a valid certificate, I could not find it as I have moved several times.
Elle was so helpful and was able to help me out, Elle was so pleasant and very helpful we had a lovely chat.
21 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Ahhh Julie we look forward to showing this to Elle. She is a sweet heart and thank you for taking the time to let us know your Experience. Love & Respect Samantha Sweet
Excellent customer service as always
Excellent customer service as always
25 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Huge Thanks Zara. Love & Respect Samantha Sweet
Excellent Nail and Lash Company
My favourite nail and beauty company for all my nail and lash needs.
24 juni 2026
Antwoord van Sweet Squared
Bless you Sapna and thank you for taking the time to review us!! Love & Respect Samantha Sweet
I have not received my order yet
I have not received my order yet. I received an email requesting further information which I immediately provided last week and have not received any confirmation of receipt or update on the order despite emails to the customer service email that requested further information. Very disappointed and will be notifying the manufacturer as you are not doing their product any justice.
24 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Hi Marjorie,
Thank you for taking the time to share this it's not the experience any Pro should have with us.
To be honest with you, our Customer Experience team has been trying to reach you by email and phone, I've also tried calling you myself. Unfortunately our emails don't seem to be getting through and the number we have on file isn't connecting. The information you sent didn't reach us either, which is why your order is still on hold.
I emailed you personally yesterday to get this sorted. If it hasn't arrived, please check your junk folder or email me directly at brianca.cartwright@sweetsquared.com with the best number to reach you on. As soon as I hear from you, I'll update your account and let you know the moment your order is on its way.
Thank you for your patience. We'll make this right.
Love & Respect
Brianca Cartwright
Customer Experience Manager
Excellent as always
18 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Magic - thanks so much Stuart - Love & Respect Samantha Sweet
Very helpful with extremely quick…
Very helpful with extremely quick response. Thank you Marie ☺️
20 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much for your lovely feedback! 😊 We’re so pleased to hear that Marie was able to help you quickly. We’ll be sure to pass your kind words on to her!
Love and Respect
Brianca Cartwright
Customer Experience Manager
I Cannot fault their service
I Cannot fault their service. There is always advice available at the end of the phone and always deliver the following day if ordered before the deadline. I have been a nail tech now for 26 years and only use Sweetsquared as my supplier.
20 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much for such a wonderful review! It truly means a lot to us that after 26 years in the industry, you continue to choose Sweet Squared as your supplier. We’re so pleased you can always rely on our team for advice and speedy delivery.
Love and Respect
Brianca Cartwright
Customer Experience Manager
Quick response and very helpful
Quick response and very helpful
18 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you for your lovely feedback! 😊 We’re so pleased we could help and get back to you quickly.
Love and Respect
Brianca Cartwright
Customer Experience Manager
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