Easy to set up and the app is very good to keep track of your balance very good service would highly recommend
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Lees wat reviewers zeggen
The SWIRL card order process is very simple and I received emails updating me on every stage of the process. The cards arrived quickly and safely - they were not loaded with money until I confirmed I... Toon meer
Ordering process is quick and easy, delivery is prompt once funds have been loaded to the account and it's great that the cards aren't loaded with the funds until confirmation that they have been re... Toon meer
I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Toon meer
Bedrijfsgegevens
- Alternatieve financiële diensten
- ook in
- Bedrijfscadeau leverancier
- Betalingsdienst
- Financiële instelling
Geschreven door het bedrijf
SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.
Contactgegevens
PO Box 1008 Naas , Kildare, Ierland
- 016877985
- info@swirlcard.com
- swirlcard.com
4,3
Uitstekend
856 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Compared to other gift cards I've used…
Compared to other gift cards I've used definitely Swirl card very easy to register and check your balance.
30 maart 2026
Review zonder uitnodiging
Easy to Use
My Swirl card was easy to use and just like a debit card.
14 maart 2026
Review zonder uitnodiging
Great team to deal with!
3 maart 2026
Review zonder uitnodiging
Swirl are a reliable efficient provider for our Employee Rewards
We use Swirl frequently for employee rewards and find them flexible, reliable and easy to deal with. We have been using Swirl for a number of years and the service provided is excellent.
1 maart 2026
Review zonder uitnodiging
They are scammers
They are scammers. I cannot recover my money from them.
16 maart 2026
Review zonder uitnodiging
Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi there,
We’re sorry to hear about your experience. We take feedback like this seriously and are committed to resolving any issues as quickly as possible.
We’ve already reached out to you privately via Trustpilot to gather a few details so we can investigate your case fully. At the moment, we haven’t received a response, which means we’re unable to access your account or review what may have happened.
We want to reassure you that we do not withhold customer funds, and we’re confident that once we have your details, we’ll be able to clarify the situation and work towards a resolution for you.
Please reply to our message or contact our support team directly so we can assist you further. We’re here to help and will do everything we can to resolve this promptly.
Excellent service
Excellent
Cards got delayed a week before xmas.
Staff pulled out all the stops to make sure we got replacement cards to give to our staff . 👏
22 december 2025
Review zonder uitnodiging
I think the swirl cards are a great…
I think the swirl cards are a great idea. Having ordered them for the first time, the people on the end of the phone were extremely helpful. Will definitely be getting them again this year.
16 maart 2026
Review zonder uitnodiging
Amazing
Amazing! Everything ok, you can pay in differents stores.
4 maart 2026
Review zonder uitnodiging
I find the card very handy and can use…
I find the card very handy and can use it in many stores.
2 februari 2026
Review zonder uitnodiging
Card was easily used n found we could…
Card was easily used n found we could use it in Brugge Belgium
30 januari 2026
Review zonder uitnodiging
Зручність
Мати подарункову карту в першу чергу приємно і дуже зручно. Дякую вам.
27 februari 2026
Review zonder uitnodiging
I dislike that I can’t add my swirl…
I dislike that I can’t add my swirl card to my apple wallet, it’s very discomforting bringing physical card
2 januari 2026
Review zonder uitnodiging
Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi there,
Thanks for sharing your feedback.
We understand it would be more convenient to add the card to Apple Wallet. At the moment, this card type doesn’t support mobile‑wallet functionality, but we’ll take your feedback on board as we review future updates.
If anything else comes up, feel free to let us know
Card works great ,it like having…
Card works great ,it like having another cash card.
only one place so far couldn't swipe the card as their card machine only did tap.
24 februari 2026
Review zonder uitnodiging
Simple & safe
Simple, cash on a card
Loved it. Will use again
11 december 2025
Review zonder uitnodiging
Very easy to order
18 februari 2026
Review zonder uitnodiging
And if I could give no stars I would
And if I could give no stars I would. Old card expired, sent for new one, recieved 3. I have the app on my phone but it was absolutely impossible to add the new card as I wasn't given that option. Phoned swirl ,now I do understand it was a bank holiday but omg the customer care message that was left was the most abrupt I've ever heard. Sent numerous emails , I was asked , my phone number ,phone make, DOB address , so many questions, that were totally irrelevant, but swirl insisted they didn't get the emails. Spoke to reps twice when I was lucky enough to get them. They treated me like a complete idiot , stating the obvious every time telling me to do things that I had already done or wasn't given the option to do, the amount of times I was told to download the app ( I already had it downloaded)was unbelievable. These people JUST DONT LISTEN. their lack of Interest is so obvious, just seems like customers are just a nuisance. I am absolutely fuming. And I don't want to hear your excuses. Needless to say I'm in no way surprised that when it comes to prepaid cards SWIRL are in a minority.
2 februari 2026
Review zonder uitnodiging
Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi,
We’re very sorry to read about your experience and the frustration this has clearly caused.
Firstly, we are reviewing the calls you had with our support team and an internal review will be carried out to address this. This is not the experience we want any customer to have, and we take this type of feedback seriously.
Secondly, the details you were asked for such as your phone number, date of birth, and address are standard security questions used to correctly identify your account. This is a necessary protection measure for all customers. Any additional questions you were asked were intended to help our team understand the issue you were experiencing so they could try to resolve it for you.
We have also reviewed the email correspondence with our team and can see that replies were issued from our side. In several instances, it appears no further response was received, which may have contributed to the delay in resolving the issue.
Finally, while you had the app already installed, there are situations where updates need to be made on our system first. In those cases, our team may advise deleting and reinstalling the app so that you can log in or create your account correctly once the changes have been made.
We understand how frustrating this process must have felt, and we sincerely apologise for the inconvenience caused.
Customer service help nothing
Customer service help nothing. My card went blocked. When I tried to contact with them, they said they raised with their card issuer to unlock, and I will get email when it's unlocked. It's been 2 Days but I haven't got any mail form them. When I tried to contact again no one answered all day on live chat. Then I got someone to talk but no help. She can't say how long this gonna take to unlock the card.
28 januari 2026
Review zonder uitnodiging
Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Sha Kil,
We’re very sorry to hear about your experience and appreciate you raising this with us.
When a card becomes blocked and needs to be escalated to our card issuer for review, resolution is not always immediate. In these cases, additional checks are required, and timelines can vary depending on the nature of the block and the issuer’s investigation process.
We have requested further information from you so we can review your case and the interactions with our support team. We understand how frustrating it can be to wait for an update, and we appreciate your patience while the team works through the escalation.
Thank you for your patience.
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