SWIRL Prepaid MasterCard & Employee Gift & Rewards Reviews 

856
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The SWIRL card order process is very simple and I received emails updating me on every stage of the process. The cards arrived quickly and safely - they were not loaded with money until I confirmed I... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordering process is quick and easy, delivery is prompt once funds have been loaded to the account and it's great that the cards aren't loaded with the funds until confirmation that they have been re... Toon meer

Beoordeeld met 5 van de 5 sterren

I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Toon meer

Bedrijfsgegevens

  1. Alternatieve financiële diensten
  2. ook in
  3. Bedrijfscadeau leverancier
  4. Betalingsdienst
  5. Financiële instelling

Geschreven door het bedrijf

SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

856 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(856)

119 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Useless cards -not accepted for online…

Useless cards -not accepted for online payments-waste of everyone’s time -

28 januari 2026
Review zonder uitnodiging
Logo SWIRL Prepaid MasterCard & Employee Gift & Rewards

Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi Gareth,

We’re sorry to hear about your experience. Our cards can absolutely be used online, so we’d welcome the opportunity to understand what may have caused the issue you encountered.

To help us investigate and resolve this for you, we’d really appreciate a little more information, for example, the website you attempted to use the card on and whether the card was registered in the app.

Please contact our support team at info@swirlcard.com, and we’ll look into this straight away and help get you sorted.

Beoordeeld met 1 van de 5 sterren

An absolute rip off

An absolute rip off. Bought a coffee they charge 0.75cent per transaction!!Bye bye. Went to buy water balance 2.99 on the card not enough money water cost 2.00euro Card in the chipper. AVOID your reply is ridiculous. When I signed up years ago thre was no fees. You sent me a new card I went through the steps charged to top it up. Then charges for a cup of coffee go away.. you're a rip off

19 januari 2026
Review zonder uitnodiging
Logo SWIRL Prepaid MasterCard & Employee Gift & Rewards

Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi Sylvia,

Thank you for coming back to us and updating your review, we appreciate you taking the time to share your feedback.

We’re sorry to hear you were disappointed with your experience. The reloadable card does carry transaction and top-up fees, which are necessary to support the cost of operating the card programme, including card issuing, payment processing, security, and customer support.

To clarify, these fees have been consistent on the card and have always been clearly and publicly available on our website, so customers can make an informed decision before using the card. There are no hidden charges.

While we respect that the fee structure may not suit everyone, we do appreciate your feedback.

Kind regards,
Swirl Support Team

Beoordeeld met 1 van de 5 sterren

I purchased two employee cards on…

I purchased two employee cards on December 9th still no sign of them. I rang customer service Monday (waited28mins) rang again Tuesday ( waited 66 mins) and the person hung up on me and blocked my number. I was in no way abusive but told her I was contacting the Central Bank which I did and they forwarded me to CCPC. Don’t go near this company.

9 december 2025
Review zonder uitnodiging
Logo SWIRL Prepaid MasterCard & Employee Gift & Rewards

Antwoord van SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi John,

Thank you for bringing this to our attention. We’re very sorry to hear about your experience and appreciate you taking the time to outline your concerns.

To allow us to properly investigate this matter, we would appreciate it if you could respond to our previous request for additional order details (such as the order number, delivery address, and contact details). Once we have this information, we can look into the status of your cards and provide a clear update.

Separately, we are reviewing the call records with our support team. It is not our practice to block callers, and we take allegations of this nature very seriously. We will review the calls internally and advise accordingly once we have more information.

Our intention is to resolve this issue as quickly and fairly as possible. Please reply with the requested details so we can progress this for you without further delay.

Beoordeeld met 3 van de 5 sterren

Efficient service

Efficient service. Received cards in a few days.
Only drawback which is a major one is that the card cannot be downloaded to Apple Pay.

29 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had no issues using the card along as…

Had no issues using the card along as the swipe reader was free to use some self service pads are clamped which the card cant slide down and although it says can use at any mastercard vendor costa coffee does not accept any gift cars other than there own, apart from that worked perfect

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Swirl was amazing

Swirl was amazing. UPS managed to loose our parcel the week before Christmas break ans Swirl cancelled the order, reprinted the cards and had them ready for pick-up in less than 12h!
They made our employees Christmas!

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended

Recommended
Having placed an order with another provider and finding the process long, slow and onerous, I switched and placed an order with Swirl mid-December and was delighted to find the process easy and quick. Customer service were also helpful to get our cards delivered quicker then expected.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, excellent communication, and a good choice for employees, as they can use them anywhere you can swipe a card, so spending options are not limited as they would be with an in-store gift card—5-day max delivery (in my experience), even with a pay-by-transfer option. Have been using Swirl for 3 years now; it's our Christmas go-to for employees, and they say it's their preferred option over standard gift cards.

12 december 2025
Review zonder uitnodiging

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