SWIRL Prepaid MasterCard & Employee Gift & Rewards Reviews 

We heard about you from a friend and thought it was a good idea. The fact that the card can be used at any time and anywhere is a great idea. We applied for the cards and had no problems in obtaining them. You were efficient and quick.

Very quick and easy to order and get delivery.

Easy transaction, timely delivery of order, what's not to like.

Avoid at all costs! - terrible customer service.
Had a terrible experience with this company; their customer service agent abruptly hung-up without resolving my issue, totally unprofessional in my opinion. It seems that customers are not the priority for this company, their priority is gouging ongoing fees from their customers at every opportunity which are not cheap in any sense.
Avoid at all costs is my advice, and go with a similar provider who prioritises their customers and treats them with respect, not just uses them as an ongoing ‘fee generating’ cash-cow.

We ordered SwirlCard for employees. The staff were professional and efficient and made sure the experience was easy.
Cards are great, can be used anywhere that takes Mastercard.

Excellent, efficient service from start to finish and so easy to deal with.

Unfortunately it was not made clear that I can only upload 3500 per calendar year. My tax year is April to March so now I can’t use my cards until 2026

Have only used this card twice and have had no issues as I got it as a signing up bonus from a company and all worked well.

Easy to order and quick delivery

Update to my previous review card in question was sorted even if it took a while .

Straight forward online application / payment procedure.
Followed by a swift issue of gift cards.
For security reasons cards are not loaded with funds until they are received.
Value loading process on receipt only took minutes.
Great email communication throughout.
Very happy with service.

Easy to use. Quick invoice & dispatch of the Card .

Love this card great you can use it anywhere. It was great to get my shopping and fill the car with diesel. I would recommend it to all bosses for a bonus for this Christmas.

They blocked my card with a weeks notice requesting more documentation. I sent it all and for 2 weeks no one helps.
Can't use card or access deposited funds.
Whoever comes back, says I need to contact payments team but doesn't say how to reach them.
Automatic chat bot is as dumb as it gets. And not helping at all.
Agents are slow responding and just pointing fingers in other direction.
I didn't mind that transactions are expensive but now I am exceptionally disappointed 😔
So verdict is, stay away if possible. They don't seem to care about helping you if a problem happens. Traditional Irish welcome wagon.
Oh and their cards are falling apart after 2 months of use. 🙄 plastic is peeling off the card 😆😅 oh dear

I used the card without problems except places where swiping wasn't available ,motorway toll, public toilets etc.

It is OK but not all shops can take it and its not tap and pay

This is by far the worst experience I have had with a company. They decided to reverse a payment back to the sender back in 2022. The sender never received it and I have been chasing that money from them for the past 3 years. It should not take 3 years to get a refund.

Received 50 euro one and had kept in the car for emergencies, the went to use it when needed and was gone down to 25 euro no notice or warning there was handling fees on this card