Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out a... Toon meer
Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Toon meer
Bedrijf heeft geantwoord
I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contactgegevens
Verenigd Koninkrijk
- info@switcheroo.co.uk
- switcheroo.co.uk
3,9
Goed
451 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Questionable GDPR
Questionable GDPR. Immediately started getting spam email from various sources after inputting details.
Requested to ‘unsubscribe’ from their emails and they kept coming which I’m pretty sure is illegal
17 februari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Robin,
Thank you for your feedback, and we’re sorry to hear about your experience.
We take GDPR and data protection very seriously and once an unsubscribe request is received, it should be processed promptly. If you’re still receiving emails, we sincerely apologise.
Please contact us at info@switcheroo.co.uk with the email address you used so we can prioritise this and resolve it as quickly as possible.
Kind regards,
The Switcheroo Team
British gas made everything so simple…
British gas made everything so simple from the right tariff for me to having my contract the way I want it the lady was very patient with me as I couldn't always understand what she mentioned
17 februari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Mrs. Wendy Morris,
Thanks so much for your kind words. We’re really glad to hear that everything was made simple for you and that the agent took the time to find the right tariff and contract to suit your needs. It’s especially nice to know she was patient and made sure you understood everything, those little things really matter.
We appreciate you taking the time to leave this review, and we’re always here if you need any help in the future.
Best regards,
The Switcheroo Team
Looking forward to starting!
The salesman agent was really lovely to speak to and very knowledgeable! He looked to give us the best price for the best speeds. I cannot remember his name but hes from Carlisle and lived in Manchester, he attended 17/02/26 in the silksworth Sunderland area. He was very friendly and funny to talk to. Looking forward to starting!
17 februari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Ebony,
Thank you so much for your kind review! We’re really pleased to hear that you had such a positive experience with our agent. It’s great to know he was friendly, knowledgeable, and able to help you find the best price for the speeds you needed. We’ll be sure to pass your feedback on to the team, he’ll be delighted to hear it.
We appreciate you taking the time to share your experience, and we’re just as excited for you to get started!
Best regards,
The Switcheroo Team
Well mannered man explained everything…
Well mannered man explained everything where I can understand think the guys name was Kyle
17 februari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hello Richard,
Thank you for your kind review! We’re really glad to hear that Kyle explained everything clearly and made the process easy to understand. It’s great to know you had such a positive experience.
We’ll be sure to pass your feedback on to him, he’ll really appreciate it.
Best regards,
The Switcheroo Team
Antwoord van Switcheroo
Hi there, Bartholomew!
Thank you for your feedback! We’re really pleased to hear that the cost savings were helpful for you. That’s exactly what we aim to do, make things simpler while helping you save money.
If you ever need any assistance, we’re always here to help.
Best regards,
The Switcheroo Team
Great experience and straightforward
9 februari 2026
Review zonder uitnodiging
Impressed by customer service
I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed.
Impressed with their customer service.
6 februari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hello Richard,
Thanks so much for your review! We’re really happy to hear everything felt straightforward and that you had a great experience, that’s exactly how it should be.
If you ever need a hand with anything, just let us know. We’re always here to help.
Best regards,
The Switcheroo Team
I was looking for a comparison to switch providers oof my dual fuel
I was looking for a comparison to purchase my fire from, as my current provider is expensive. Within a few minutes of me looking at Switharoo, I received a call from a young gentleman from British Gas. He managed to find me a better rate tailored to my needs and much cheaper than my current provider. So I’m switching to British Gas asap. Quick, efficient , professional service.
28 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Katrina,
Thank you so much for your great review! We’re really pleased to hear that you found a better dual fuel deal quickly and that the process was smooth, efficient, and tailored to your needs.
It’s great to know that the comparison helped you move to a more affordable option with British Gas. Our goal is always to make switching simple, transparent, and cost-effective, so your feedback means a lot to us.
If you ever need help comparing options again in the future, we’ll be happy to support you.
Best regards,
The Switcheroo Team
Great service from a knowledgeable young man. I contacted Switcheroo because I wanted…
I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commodities to lessen monthly costs. Danny set it out clearly and concisely he ironed out every problem in the set up and sorted it all. If ever anyone went 'beyond the call of duty' Danny did. I am very grateful to this young man for his patience, knowledge and consideration.
13 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Linda,
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience and that Danny was able to help you find a tailored solution to reduce your household costs.
It’s wonderful to know that everything was explained clearly and that Danny went above and beyond to ensure the setup was smooth and hassle-free. We’ll be sure to pass on your kind words to him, he’ll really appreciate the recognition.
Thank you again for choosing Switcheroo. If you ever need support or want to explore better deals in the future, we’ll be happy to help.
Kind regards,
The Switcheroo Team
Easy to use
Great comparison website. Really easy to use!! Would definitely recommend!!
23 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hello Melanie,
Thank you so much for the amazing review! 🙌 We’re thrilled to hear that you found our comparison website easy to use and helpful.
Your recommendation truly means a lot to us, it’s great to know we’re making it easier for people to find better deals with confidence. If you ever want to compare options again or need any support, we’re always here to help!
Thanks again for choosing Switcheroo!
Warm regards,
The Switcheroo Team
Endless spam calls
My original review was taken down for claiming that they sold my data.
So instead I will say that from the second I entered my details on this website, I was spam called relentlessly. If I blocked a number, another called me. The person I eventually spoke to confirmed my phone number was given to them by Switcheroo. Avoid at all costs
12 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Dear Kerrie,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you felt overwhelmed by calls after using our website. We completely understand how frustrating and concerning that can feel.
We want to reassure you that protecting our users’ privacy is extremely important to us. We do not sell personal data, and any sharing of details only happens in accordance with our privacy policy and the choices made during the sign-up process.
That said, your feedback is valuable. If something in your experience didn’t feel right, we would really like the opportunity to look into it and understand what happened. If you’re willing, please reach out to us at info@switcheroo.co.uk, and we’ll do our best to review this carefully and help clarify the situation.
We appreciate you raising this concern; it helps us continue improving our service and the experience we provide to our users.
Warm regards,
Beau Heaven
Switcheroo representative Chris…
Switcheroo representative Chris Summerhill was extremely helpful and informative. Very positive experience.
21 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi there, John Arthur!
Thank you for the great review! We’re delighted to hear that Chris provided such helpful and informative support. Creating positive experiences like yours is exactly what we aim for.
We’ll be sure to pass your feedback on to Chris. Thanks again for choosing Switcheroo!
Best regards,
The Switcheroo Team
Thought I was on the Fuse Energy…
Thought I was on the Fuse Energy website but when I went through for an online quote the last page, after I put all my details in, said 'welcome to Switcheroo' and someone would call me. It seems they are misleading people using misleading websites. I did receive a call but they didn't answer when I spoke.
Update: Had a phone call a day later with a Switcheroo employee pretending to be British Gas despite emailing to remove my details.
Later the same day I had a call from someone harassing me about the TrustPilot review who said they were Switcheroo's director. They even lied and said they got my number off TrustPilot when I asked why they still had my number.
Seems a worse company than I thought.
22 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Dear Paul,
Thank you for sharing your experience.
Switcheroo is an independent comparison platform, we have no staff that call on our behalf and we don't offer any by phone switches. We can help customers speak to an energy supplier on the phone to get a quote, but we don't work with Fuse that way, so we're unsure whats happened here.
If you’re willing, please contact us at info@switcheroo.co.uk so we can review this and clarify any concerns.
We appreciate the feedback, it helps us improve how we communicate and support users.
Kind regards,
The Switcheroo Team
Very helpful
Sam was very helpful and helped me with broadband and gas and electric deals
16 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hey there, Jenn!
Thank you for the great review! 🎉 We’re so happy to hear that Sam was able to help you secure better broadband and energy deals. That’s exactly what we love to do!
We’ll make sure your feedback is shared with Sam. We really appreciate your support and trust in Switcheroo!
Warm regards,
The Switcheroo Team
I wanted a better deal on my gas…
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and they offered a very good deal so I'm switching to British gas . And hope for the best they don't change the price ..
15 januari 2026
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Marsha,
Thank you for sharing your experience! We’re really pleased to hear that we were able to find you a better deal on your gas and electricity and connect you with British Gas so quickly.
We understand that price certainty is important, and the tariffs offered are always set out clearly at the point of sale. If you ever have any questions or need support in the future, our team will be happy to help.
Thanks again for choosing Switcheroo, and we hope you continue to enjoy the savings!
Best regards,
The Switcheroo Team
Personable staff easy to hear great…
Personable staff easy to hear great English speaker facts details ver professional Thank you
10 december 2025
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Mr. Leech,
Thank you for your kind feedback! We’re really pleased to hear that you found our team personable, clear, and professional. Providing easy-to-understand information and great service is always our priority.
We truly appreciate your review and your support!
Best regards,
The Switcheroo Team
Probable scam
I recieved a phone call asking about my broadband and energy costs
I was half asleep so didn't think too much but I searched up the number while on the call which returned it was a scam so I hung up before agreeing to anything (they didn't even tell me about any "deals" yet
Proceeded to receive both a text and whats app saying i had chosen a new both saying "thanks for choosing Rise fibre" with a switcheroo link to a pre contract which i absolutely did not click
Whatever this company is doing I'd steer clear
I had never heard of them until today
5 december 2025
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Mark, We hate to see reviews like this. We'd like to know who it was that called you here as we don't actively call our customers to sell anything. If you could please email us at info@switcheroo.co.uk so we can get to the bottom of it, that would be great.
So far, so good…
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the best deal. So far, so good. Then, if you're happy with their offer, you don't need to do anything except agree to it, and they will do all the admin to make you their customer. When they inform your existing supplier they in turn will contact you with their best deal, to persuade you to stay with them. That's it so far. Switcheroo say they will call you within 60 seconds after you first contact them, by which they mean 15 minutes, so I did start to look elsewhere. Anyway, you just have to decide on the deal offered, and hope that the new supplier won't mess you about like the old one. A fixed TARIFF is just the rate you pay per unit, and does not mean a fixed direct debit. I don't like the way Scottish Power re-estimate and bump up your bill so I'm hoping British Gas don't do the same.
1 december 2025
Review zonder uitnodiging
Money for nothing ...what can be better…
Money for nothing ...what can be better than cash back for nothing ?
25 november 2025
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Graeme,
Thank you for your review! We’re glad to hear that you enjoyed the cashback. It’s always great to know our customers are benefiting from the deals we help them find.
Thanks for choosing Switcheroo!
Best regards,
The Switcheroo Team
Great service..so easy to use..I was…
Great service..so easy to use..I was connected to a top energy supplier, they offered an excellent tariff.
I am delighted and happy to recommend switcheroo...you saved me money...and for that, I am grateful.. Andy
25 november 2025
Review zonder uitnodiging
Antwoord van Switcheroo
Hi Andy,
Thank you so much for your fantastic review! We’re thrilled to hear that you found Switcheroo easy to use and that you were connected to a top energy supplier with an excellent tariff.
Saving you money is exactly what we aim to do, so it’s great to know we delivered on that. Your recommendation truly means a lot to us!
If you ever need help comparing deals again in the future, we’ll be happy to support you.
Warm regards,
The Switcheroo Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.