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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Toon meer

Beoordeeld met 3 van de 5 sterren

Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out a... Toon meer

Beoordeeld met 1 van de 5 sterren

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Geschreven door het bedrijf

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

451 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(451)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25 juni 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Bob, thanks for taking my call earlier, I appreciated you hearing me out. You were right to expect an instant comparison on screen, and we do offer exactly that, you'd come through a route that ends in a call back rather than the online table.

That's not the experience we want you to have, and your feedback is helping us fix how people get pointed to the right journey. Glad you're sorted with your new deal either way, and the line's always open if you ever need us.

Beoordeeld met 5 van de 5 sterren

A remarkably easy process for changing…

A remarkably easy process for changing electricity and gas provider. A leading utility company called within 5 minutes of me clicking submit and offered a great deal that made full use of my new solar panels and batteries.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

At the door I was lead to believe that…

At the door I was lead to believe that Utilita were charging wrongly for electricity. That if I was putting £15 on pre payment I'm not getting £15 worth of energy. Checking this out i found was untrue. Will retain my contract with Utilita.

1 juni 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Thanks for taking the time to write this, and I'm sorry the visit left a sour taste. Let me be clear: nobody representing Switcheroo should ever talk down another supplier to win your business, and if it came across that way, that's not who we are.

Full credit for checking the facts before you decided, that's exactly what everyone should do, and it sounds like you've landed on the right deal for you. We've flagged this with our team to take a proper look. All the best, and thanks for the honesty.

Beoordeeld met 1 van de 5 sterren

I put a previous review they felt was…

I put a previous review they felt was wrong.

Switcheroo took my info and passed it on several other co ponies and j got spam called non stop.
I have the call logs plus the emails to show I used switcheroo and how suddenly when I looked at an EE sim card on their site, I was hounded by sim.card companies for weeks.

Nothing malicious just the truth that switcheroo take your info and give it to other companies to contact you

7 april 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi,

Thank you for taking the time to clarify your experience. We’re sorry to hear about the volume of calls you received and understand why this would be frustrating.

We take concerns about personal data and how customer information is handled very seriously. We would like the opportunity to investigate what happened, including the calls and emails you mentioned, so we can establish whether they were connected to your enquiry through Switcheroo.

Please contact our team with your details and any relevant information so we can look into this properly and address your concerns.

Kind regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Andrei was a life saver

Andrei was a life saver. He made me understand how the electricity and gas work. His explanation made everything simple. I was able to cut my electricity and gas bill by up to 20% today. Very patient and informative worker. Thank you very much for the help, I appreciate it.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Andrei was very helpful and patient

Andrei was very helpful and patient. He took his time explaining what the best deals for us were and at the end cut our wifi costs by over 50% and gave us increased speed at the same time.
Excellent customer service and very friendly guy. Keep it up.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Cheaper energy rates to good to be true

When first joined switcheroo energy pricers was cheap at first then britsh gas tryed to increase bill in october when was called from liverpool a actual oprative what was working from hme asked why has bill been increased eventualy wavered debt have increased again same debt one oprative is saying has increased from £60 to £84 when a english oprative taken over a none english oprative call because could not handle complaint told me was not £84 was £98 while coughing like that contantly repeated £98 now my account is running a debt what i was not aware of did not recieve no email would be a increase in debit now im in a situation same has was with scotish power none english opratives putting me into a debt

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Today I arose with Rise Fibre

Hi,
I can't really review your Company yet,as I have just been introduced.
Your agent Igor however I can review gladly.
This young man is an absolute asset to yourselves. He is professional, intelligent ,friendly and absolutely genuine.
I would definitely recommend you Promote Igor asap😀👍

26 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very charming man

Very charming man. Went the extra mile explaining everything carefully and feel very confident that I have to correct package for my needs. Highly recommend

17 februari 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there, Laurence!

Thank you so much for your kind feedback! We’re really pleased to hear that the agent took the time to explain everything clearly and helped you choose the right package for your needs. Providing a friendly, informative, and confident experience is exactly what we aim for.

We truly appreciate your recommendation and support. If you ever need any further assistance, please don’t hesitate to get in touch.

We’re always here to help.

Best regards,
The Switcheroo Team

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